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SquareSpaceReviews 29

2.0

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SquareSpace Reviews Summary

SquareSpace has a rating of 2 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. SquareSpace ranks 139th among Website Builder sites.

service
9
value
10
shipping
3
returns
4
quality
10

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California
18 reviews
23 helpful votes
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I found it to be terribly difficult to use when I tried it a little over a year ago -- prohibitively so. I have a friend who uses it, so I intended to do so, but even the simplest things were terribly difficult. Pretty templates, but not worth the effort.

Date of experience: January 5, 2017
Canada
21 reviews
14 helpful votes
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The interface is very confusing to navigate especially for such a big price tag.

Date of experience: July 12, 2016
Brazil
1 review
0 helpful votes
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I've designed a number of websites on a number of platforms, and Squarespace is my favourite by far. It does take time to get used to their design tools, but once you do it's well worth it and the results are stunning websites. For me it's all about the user experience when they visit my site, and simple navigation, compelling aesthetics and clear structure are paramount. Highly recommended.

Date of experience: December 27, 2015
Oregon
2 reviews
8 helpful votes
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BEWARE
December 9, 2015

These guys host beautiful glossy web sites, but the back door is not so beautiful. NO phone support & lots of software protocol & operational issues. You can lose your on-line presence due to some of these issues & little warning or response. SEO Metric problems for sure. Don't e in a real hurry to get a response or attempt to use their chat... never available.

Date of experience: December 9, 2015
Brazil
5 reviews
2 helpful votes
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Thank you Squarespace
March 16, 2015

Squarespace has saved us thousands in merchant fees (along with stripe) plus thousands in admin bills from web developers, plus months in development time. I really really wish I knew about this company before we spend so much money on rubbish sites. I cannot recommend them higher.
My only criticism is that there are a few customisable things that are tricky and not included - rolling payments, popups, affiliate coding etc, but the pros are significantly higher than any negative I could think of.

Date of experience: March 16, 2015
Maryland
1 review
3 helpful votes
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Was not satisfied at all
November 21, 2014

Was not satisfied at all. They charged my credit card after I was told it was a "free trial." It wasn't even what I wanted. I wanted an actual domain name and they just created a myname.sqaurespace.com. I can get one of those websites for free.

When I inquired about getting a refund they told me that they do not issue refunds.

Date of experience: November 21, 2014
California
1 review
0 helpful votes
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Square Space is the place to go if you are starting a new business and need an exceptional web appearance. I didn't know where to turn to start my company's webpage and couldn't be more thankful that I found them to build an amazing site that makes me money!

Date of experience: July 8, 2014
New Jersey
6 reviews
16 helpful votes
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Oh my god YES!
May 28, 2014

Oh my god YES! This company gets it. They've created an incredibly easy way to make a website for cheap! Getting a domain and a year of service is about 96 dollars. Amazing deal, amazing service, amazing product.

Date of experience: May 28, 2014