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StarbucksReviews 250

2.8

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Starbucks Reviews Summary

Starbucks enjoys a strong reputation for its diverse product offerings and the quality of its coffee, with many customers appreciating the cozy ambiance and loyalty programs. However, significant concerns have been raised regarding inconsistent service quality, with reports of unhelpful staff, service delays, and poor customer support. Issues with order accuracy and dissatisfaction with pricing have also emerged, leading some customers to seek alternatives. Overall, while Starbucks remains a favored choice for many coffee enthusiasts, there is a clear need for improvement in customer service and product consistency to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
88
value
89
shipping
38
returns
43
quality
86

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New Jersey
8 reviews
8 helpful votes
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Oh Starbucks, this is what keeps me going through the day. I stop in each morning on my way to work. They are the best where I live.

Date of experience: February 13, 2013
California
10 reviews
66 helpful votes
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It took a friend to tell me about starbucks' online website for me to learn that you can register your starbucks card online and earn free drinks. After using the card 30 times, you make gold level. Then, after every 15 transactions, they send you a free drink card.

I already went to Starbucks everyday. I didn't know what I was missing.

Date of experience: March 9, 2011
California
142 reviews
427 helpful votes
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I just learned about the starbucks reward program and I cannot believe I have been missing out on this. You get free coffee and lots of discounts throughout the year if you just bother to get a starbucks card with your name on it and it is free. If you go to starbucks more than just a few times a month it is worth it.

Date of experience: December 4, 2010
Illinois
19 reviews
90 helpful votes
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Starbucks may not be the "best" coffee in the world, but it is the coffee I drink most often and if you go more than once a week you really need to get on their website and get a starbucks reward card. If you load it up with money, you can get free soymilk, free flavors, and free coffees for every 15 drinks. Very good deal if you are spending money there anyways. Coffee cake is delicious!

Date of experience: August 23, 2010
Ohio
2 reviews
4 helpful votes
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I love starbucks and I just got 50% off coffee coupon on the website.

Date of experience: October 29, 2009