StateRegistration.org
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StateRegistration.orgReviews 179

4.5

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StateRegistration.org Reviews Summary

StateRegistration.org has a rating of 4.5 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StateRegistration.org most frequently mention customer service, support team and third party. StateRegistration.org ranks 6th among DMV sites.

service
4
value
3
shipping
1
returns
2
quality
3

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New York
1 review
0 helpful votes
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Wonderful People! Fast Service!
October 12, 2018

Good morning! I accidently deleted my registration. I emailed the support folks, and very quickly, will no hassles they sent me a new registration. Very kind, friendly people! Thank you again!

Date of experience: October 12, 2018
New York
1 review
0 helpful votes
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Amazing Service
October 11, 2018

I attempted to renew a registration for a vehicle this morning that we lease and we lease it under my wife's name- the renewal was not able to be processed because I had submitted the incorrect information but with exceptional support from the support team, we were able to get the correct information submitted and the registration renewal was processed! The best experience I have ever experienced, RMV related, since moving to MA 13 years ago, by far! Bravo!

Date of experience: October 11, 2018
Florida
1 review
0 helpful votes
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Awesome support
October 10, 2018

Very quick to respond. Quick on what was needed to do to correct mistake. Very satisfied with the support. Happy that my registration was going to be mailed right after corrtive action was complete.

Date of experience: October 8, 2018
Ohio
1 review
0 helpful votes
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Communication
October 10, 2018

Communication via email was very prompt. Even notified me that the BMV was closed, they will contact me tomorrow for my concern.

Date of experience: October 8, 2018
District of Columbia
1 review
3 helpful votes
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Impressive Service
October 4, 2018

Today my vehicle registration renewal got problematic; I eventually was able to get it straightened out and went on the state DMV website to renew. It then turned out that, contrary to what the service station told me a couple of weeks ago when I got my car inspected, I needed an emissions inspection. It was through an exchange of messages with stateregistration.com that I got all this clarified and straightened out. I was frankly astounded when I got a response literally within minutes of my first query. After a follow-up with another exchange, I got renewal all straightened out. Pretty good service, about which I am equally impressed and appreciative.

Date of experience: October 4, 2018
Tennessee
1 review
0 helpful votes
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Assistance
October 4, 2018

My registration renewal did not show up in the mail. Your folks jumped right in and worked with the BMV to get a replacement and extension. 5 Smiles.

Date of experience: October 4, 2018
New Jersey
2 reviews
1 helpful vote
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Great Speedy Service!
September 27, 2018

I was pleasantly surprised to discover there was a text service available to those who chose on-line renewal! I received prompt service by Bridgit and the other agents who processed my renewal. I had run into some technical error and she was able to assist via text messaging immediately. The error was corrected painlessly and swiftly. Would use this again. Best part is no waiting in line anymore! Thanks Bridgit for your help.

Date of experience: September 26, 2018
Kentucky
1 review
1 helpful vote
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Absolutely fantastic, and fast service!
September 24, 2018

My tags and registration had not appeared for a couple of weeks after they were expected. I realized this late and night and emailed them. They still responded in a matter of minutes. Took care of everything on my behalf so I didn't have to deal with the BMV. They were also polite and friendly.

Date of experience: September 24, 2018
Ohio
1 review
0 helpful votes
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I had a situation and I sent an email to customer support. I received an immediate response. Within 5 minutes my problem was resolved and everything was corrected. I am grateful and will tell everyone about this service.

Date of experience: September 20, 2018
Oregon
2 reviews
1 helpful vote
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Thank You!
September 14, 2018

I am currently out of state visiting my Grandchildren. I didn't know how to make my registration on my car happen. I have NEVER met or incountered people who were willing to go out of their way to help me. I will never go anywhere elseTHANK YOU!

Date of experience: September 13, 2018
Kuwait
2 reviews
2 helpful votes
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Excellent Service
September 10, 2018

I have worked with the StateRegistration.org for the last two years. I have issues renewing my tags due to my military status. I have an out of state address even though my vehicle is registered in Ohio. I also have an out of state drivers liscense as well. They have always promptly responded to my emails and have been more than willing to assist in my registration renewal. I am always met with helpful replys and kind words. Immediate service without any issues. I will continue to use this service for years to come!

Date of experience: September 10, 2018
GB
1 review
2 helpful votes
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Wrong address
September 10, 2018

I had sent in the wrong address as a mailing address. When I realized my mistake, I contacted stateregistration and they fixed the problem within a half hour. Did not expect my experience to be so quick and responsive! Thank you so much!

Date of experience: September 10, 2018
Texas
1 review
1 helpful vote
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Integrity
August 31, 2018

This may seem a strange comment. I needed to renew my registration and thought I was on the Texas DMV website. The registration was easy, but looked a little different from previous registrations. It wasn't until I had paid that I realized I wasn't in the state site. I was nervous because I didn't know about the company and because it was the end of the month, I was concerned renewal would take longer. I decided to cancel. I wrote State Registration. They immediately wrote back and told me that it was too late, they had sent in my registration, but they would refund my agency fee, which I saw from a credit card message, they had already done. I realized this was a company with integrity and one I could trust. I would recommend them to anyone as a quick and trustworthy way to complete registration.

Date of experience: August 31, 2018
New York
1 review
1 helpful vote
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My mistake
August 31, 2018

I made a mistake and ended up with double charges. After speaking with Monica everything has been fix and I am go for another year. Thank you.

Date of experience: August 30, 2018
Pennsylvania
1 review
2 helpful votes
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AMAZING!
August 29, 2018

This site provides one of the simplest processes to renewing your registration. By far some of the best customer service as well. I've used them for 2 years already, and I am so grateful to do away with the outdated methods of the past.

Date of experience: August 29, 2018
Massachusetts
1 review
1 helpful vote
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I recently renewed my Vehicle Registration online, and apparently I was not paying close attention to what I was doing. There was a bit of a snafu, & I emailed StateRegistration.org directly. Imagine my surprise when I received a response from them in 5 minutes! After a TOTAL of 15 minutes, the situation was resolved to my full satisfaction.
So there you are: instant response, professional, & over-the-top friendly. A+

Date of experience: August 28, 2018
Oregon
1 review
1 helpful vote
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Good customer service!
August 27, 2018

Just had an unexpected quick response from your team and willingness to help solve a problem. Thank you so much.

Date of experience: August 26, 2018
North Carolina
1 review
0 helpful votes
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Great support in a timely manner!
August 23, 2018

Going through registering vehicles in different states can be very infuriating, but this place has been nothing but helpful! You will not be disappointed with support or any service they provide!

Date of experience: August 23, 2018
Texas
1 review
2 helpful votes
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The Best Service
August 22, 2018

I applied for my registration and didn't realize that the inspection had not been done before the registration. I was contacted right away. That helped me to make an appointment at the dealership to get my inspection done in a timely manner. My application for registration was not lost or denied or cancelled. It was held until my inspection was complete. I did not have to reapply or submit new forms. I only had to answer their email. There was no drama as there has been with every other govt. Agency that I have dealt with. Due to my home being flooded 3 years in a row, I have had to deal unfortunately with Harris County, Fema, Houston City Water Dept. and everything in between. This is the only agency that has been efficient and treated me with respect. And for that I say THANK YOU! 1
Susan Boorstein

Date of experience: August 22, 2018
Missouri
1 review
3 helpful votes
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Great Customer Service
August 22, 2018

I made a mistake by clicking on the third party site while trying to renew tags for my car. Once I realized what i did, I e-mailed the site and asked them to cancel my transaction. They were very prompt answering me and let me know that it would be taken care of very soon. My situation was taken care of very quickly, and all of my questions were also answered very professionally. I am so thankful that there are still compassionate and caring people in this world, who realize that we all make a mistake once in a while. Thank you again for such great customer service.

Date of experience: August 21, 2018