I lost my money. Swipebids.com is a scam!
Looks like a scam to me.
My experience in attempting a 3rd time for my refund from swipebids
Peter#SA2252: Thank you for visiting SwipeAuctions.com Livechat Line. Our goal is to provide you with excellent customer service while assisting you with any questions or concerns you may have. May we start with your name please?
You: karl
Peter#SA2252: I would be happy to assist you with your concern, so in order to pull up the details of your account; can you please provide me with your full name, e-mail address and zip code?
You: karl schatz *******@comcast.net *******
Peter#SA2252: SwipeAuctions is winding down operations due to merchant shutting down our processing and is no longer accepting new customers. In addition, SwipeAuctions is unable to issue any refunds for membership fees (see the SwipeAuctions Terms & Conditions). During SwipeAuctions wind down period, all products corresponding to already paid winning auctions will be shipped in accordance with the Terms & Conditions.
You: where is my refund from weeks ago?
Peter#SA2252: We apologize for the inconvenience you have experienced in obtaining your refund. Unfortunately, we have not been able to process the refund through our Merchant account since they have denied all refunds. We do however want to work together with you to obtain your refund. Kindly e-mail our support team at *******@swipeauctions.com. Please provide them with your name, email address, address, postal/zip code, and as much of your information as possible to assist them to locate your account. The Support Team will then provide you with a Release of Funds Authorization Form. This is the form you will need to provide to your Bank or CC Company to obtain a refund. Please allow a minimum of 3 business days for response from our support team who will respond during the working hours of Monday Friday 8 am to 5 pm MST.
You: you are full of $#*!. I will just file a fraud issue with my bank
You: I have already filled out all the forms I am going to
You: so $#*! off
Peter#SA2252: Please refrain from using abusing language. If you continue to do so, this chat session will be discontinued.
You: awww... so you steal my money and I am supposed to be happy?
Peter#SA2252: It has always been our intention to refund our valuable customers as per our Money Back Guarantee, but with the merchant account shutting down and not allowing us to refund, we are unable to assist you any further with a refund. As previously stated, we are willing to work together with you to obtain a refund, so kindly e-mail the required information to *******@swipeauctions.com so they can further assist you in obtaining your refund.
You: work wiht me?... you lie like a rug
Peter#SA2252: I sincerely apologize, but I have no further details to provide to you at this time. As a livechat agent, I have not been fully informed of all the details behind the shutdown. Therefore; I am simply unable to assist you with any further information.
You: so my money assisted middle east terrorists since nothing was ever won or sold?
You: it was all a scam?
You: maddoff incoporated?
Peter#SA2252: SwipeAuctions is most certainly not a scam.
You: hhhahahahahaha... yeah. Ok. So where is my money?
Peter#SA2252: Please e-mail our support team at *******@swipeauctions.com. Please provide them with your name, email address, address, postal/zip code, and as much of your information as possible to assist them to locate your account. The Support Team will then provide you with a Release of Funds Authorization Form. This is the form you will need to provide to your Bank or CC Company to obtain a refund.
You: no. Not at all... I already filled out a form and requested a refund... if what you say is true,. I would have been contacted regarding that... not have to contact you to find out this bs... you are crooks... plain and simple... just admit it... wire fraud. Can't wait to read about yopu in jail
Peter#SA2252: I apologize, but the refund form for our Money Back Guarantee is not the issue with obtaining your refund. We have been denied access to the funds to issue the refund through our merchant account. Therefore; that is why we recommend that you e-mail *******@swipeauctions.com to request a Release of Authorization Notice form. This form is required by most Banks/CC Companies to assist you in obtaining your refund.
You: I will send this conversation to my bank... because what I sent you already would have been enough to send me the needed info. You stole from me... plain and simple
Peter#SA2252: I sincerely apologize, but I have no further details to provide to you at this time. As a livechat agent, I have not been fully informed of all the details behind the shutdown. Therefore; I am simply unable to assist you with any further information.
You: you already have all my information regarding my requst
You: I was born at night... it just wasn't last night
This site is a collection of robbers, they put in terms and conditions that they are refunding your money if you are not satisfied. I adked for refund and was told to fill refund form, but after a month they are telling me that they are not paying any refund. They changed the condition. Why the government is not taking care of this kinds of robbers. Look what they say
Please wait for a site operator to respond.
You are now chatting with 'Rosy#SA7719'
Rosy#SA7719: Thank you for visiting SwipeAuctions.com Livechat Line. How may I assist you today?
You: Terms of use was sayng that if you are not satisfaid you will get refund of your payment for membership, but now you guys say that you are not giving any refund is that right?
Rosy#SA7719: Swipeauctions is winding down operations due to merchant shutting down our processing and is no longer accepting new customers. In addition, Swipeauctions will not issue refunds for membership fees (see the Swipeauctions' Terms & Conditions). During Swipeauctions' wind down period, all products corresponding to already paid winning auctions will be shipped in accordance with the Terms & Conditions.
You: I saw terms and conditions which was saying you will get refund, untill now when you guys decided not to. It is not good to attract people with one condition a nd change it when you want to. It happens that you ar chitting
Rosy#SA7719: I sincerely apologize, but I have no further details to provide to you at this time. As a livechat agent, I have not been fully informed of all the details behind the shutdown. Therefore; I am simply unable to assist you with any further information.
Read the fine print always! The fine print doesnt even tell you about the 150...
No refund on shipping on faulty items, though its theyre responsabilty to sell you items new.
(b) Bids
Before You can bid on a Product, You must purchase a membership which comes with 300 bids (' Bids'). Bids may be purchased in packs of 135,300,1325 and 3000 (' Bid Packs') for the then current price listed on the Website. Payment can be made by Visa only. BID PACKS ARE NON-REFUNDABLE. Once a bid is used, it is deducted from Your account and cannot be used again. SwipeAuctions reserves the right, in SwipeAuctions - sole discretion, to change the Bid Packs fees and charges in effect, or to add new fees and charges, by posting such changes on the website or providing notice to You. In addition, you do not hold SwipeAuctions - responsible for any overdraft charges or fees which you might incur during the ongoing Membership.
(c) Auction Structure
Each time a registered user places a Bid on a Product, extra time (typically a few seconds) is added to that Product's auction period (' Auction Period'), and the bidding price of the Product is increased by $0.01. An auction ends when the Auction Period reaches zero. The auction winner (the ' Winner') is the last user to place a Bid, as determined solely by SwipeAuctions - records. UPON END OF AN AUCTION, ALL BIDS USED ON THAT AUCTION, WHETHER BY THE WINNER OR NON-WINNER(S), WILL EXPIRE AND WILL NOT BE CREDITED OR REFUNDED TO THE RESPECTIVE BIDDERS. Winners are required to pay the final bidding price plus any applicable shipping and handling charges (together, the ' Total Price').
(d) Bidding Terms; Shill Bidding
By placing a Bid on a Product, You are making a legally binding offer to purchase that Product. ONCE A BID IS USED, IT CANNOT BE CANCELLED OR REFUNDED. In the event that You are a Winner, You hereby agree to complete the transaction and purchase the Product for the Total Price. Failure to complete the transaction and purchase the Product for the Total Price shall constitute breach of this Agreement, render You liable for all damages arising therefrom, and may result in the immediate termination of Your account.
YOU ARE STRICTLY PROHIBITED FROM PLACING BIDS, OR CAUSING BIDS TO BE PLACED, ON ANY PRODUCT FOR THE PURPOSE OF ARTIFICIALLY INCREASING BIDDING PRICES, MANIPULATING THE BIDDING PROCESS, OR INFLUENCING USER BEHAVIOR.
(e) Purchase; Payment
In the event that You are a Winner, You will be notified by confirmation page, email or other mechanism that You have won the auction, and You will be instructed to complete the transaction and purchase the Product for the Total Price. You must remit payment within thirty (30) days of auction end. FAILURE TO REMIT PAYMENT WITHIN THE 30 DAY TIME PERIOD WILL FORFEIT YOUR RIGHT TO PURCHASE THE PRODUCT, AND ALL BIDS USED TO WIN THE PRODUCT SHALL EXPIRE AND BE NON-REFUNDABLE. All payments must be made in U.S. currency. SwipeAuctions accepts credit card payment via Visa card only
10. EXCHANGES; REFUNDS
If You receive a faulty Product and wish to exchange it for the same Product, please phone our customer service department at *******870, available 8am to 9pm EST (M-Sa) and 10am to 6pm EST (Su), or contact our LiveChat service.
You may return unopened, undamaged Products within fourteen days (14) delivery for refund of the final bidding price only. ALL BIDS USED TO WIN THE PRODUCT AND SHIPPING AND HANDLING CHARGES ARE NON-REFUNDABLE. Please phone our customer service department at *******870 or contact our LiveChat service for complete return/refund details.
For refunds on membership fees, please download the Refund Request Form (http://www.swipeauctions.com/guarantee.php) and mail the original, hand printed form along with email receipt to:
SwipeAuctions.com
Refund Center
3140 S. Peoria Street #K271
Aurora, CO *******
Once we process your refund form and confirm that you have met the qualifications, we will issue a refund to your credit card for the $159.00 membership sign up fee. You have 90 days from the original sign up date to send your refund request to SwipeAuctions.com. You will receive a refund within 1-2 weeks of qualifying for the money back guarantee.
All bid packs purchased (with the exception of the one included with the initial membership sign up) are non-refundable.
B) YOUR RESPONSIBILITY FOR DAMAGE
YOU AGREE THAT YOUR USE OF THE WEBSITE, SERVICES AND PRODUCTS IS AT YOUR SOLE RISK. YOU WILL NOT HOLD SWIPEAUCTIONS OR ITS LICENSORS AND SUPPLIERS, AS APPLICABLE, RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE WEBSITE, AND/OR USE OF PRODUCTS, INCLUDING WITHOUT LIMITATION ANY, PERSONAL INJURY OR PROPERTY DAMAGE. THE WEBSITE AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS.
Fake
Scam Scam Scam Scam. DONT WAIST YOUR MONEY. IF YOU GIVE YOUR CARD INFO YOU WILL BE CHARGED $159
I got scammed too, STAY AWAY FROM THIS SITE!
BIG RIP OFF!
You are now chatting with 'Victoria'
Victoria: Thank you for visiting SwipeBids. We are here to help you win auctions, save money
And have a great time. Who am I speaking with?
Order ID *******: Jay
Victoria: Hi, may I have your email address and zip code please?
Order ID *******: {intentionally removed this information}
Victoria: Please wait while I check your order details in our system.
Order ID *******: thank you
Victoria: Ok, how may I assist you?
Order ID *******: i've read the refund form and will be sending it in tomorrow. I'm not willing
To participate in any bidding, my account is closed and will send in the form to finish the
Process. Are there any disputes in this process with you?
Victoria: You must have to finish your 300 bids first to get your money back.
Order ID *******: my account is closed therefore no bidding will take place.
Order ID *******: the expectation here is, customer service is priority and i am not interested
In participating with swipebid at all, only interested in getting my $150 back.
Order ID *******: swipebid cam through as a fraud alert with my credit card company and was
Advised not to participate and close my account and cease all activity immediately.
Victoria: We have just cancelled your swipebids account, but you can bid your bids in any
Item.
Order ID *******: my account was cancelled last night, you could not have "just" cancelled it.
Order ID *******: i will expect a full refund upon receipt of the refund form. I will be carbon
Copying the refund with the Better Business Bureau, you will have to respond within 30 days.
Order ID *******: i read your terms and found that you can charge people for using these
'credits' as you put it and i shall not be charged any further.
Victoria: One moment please.
Order ID *******: participating results in additional charges, so i am not using any bids
Order ID *******: here is the reputation that swipebids made for
Themselves... http://sale-promo.online/reviews/www.swipebids.com%3Cbr/%3E%3Cbr/%3EVictoria: One moment please.
Order ID *******: i'm waiting but not interested in reading information that has been proven to
Be untruthful. I want you to clearly state to me that once swipebids receives my refund form i
Will get a refund of $150.
Victoria: We apologize for the inconvenience. There was clearly some confusion with this
Purchase. We do not want to see our customers unhappy. We will issue a refund for all of the
Bid pack charges up to a maximum of $500.00 to the credit card you purchased from. Any charges
Over my $500.00 limit will have to be forwarded to Head Office. Please allow 24 hours for a
Reply from them. We will de-activate your account and you will no longer have access to the
Bids. The refund will take 5 -7 Days to show on your credit card statement.
Order ID *******: thank you. I will expect to see the refund in 5-7 days in the amount of
$150.00. I will still send the refund form tomorrow to ensure there is absolutely no mistaken
In request to refund my money.
Victoria: Okay.
Victoria: Is there anything else I can help you with today?
Order ID *******: no. Thank you for kindly responding as i had asked. Be sure to advise your
Management, i expect truthfulness and no run-around. I don't play games and will do whatever
It takes, lawfully, to resolve this issue.
Order ID *******: have a good 4th of July.
Victoria: Thank you very much for chatting with us today. We hope the rest of your day is an
Excellent one.
Victoria: Please feel free to come back for any further assistance.
Order ID *******: i shall