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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.
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I waited until the last minute to buy a Christmas gift for my daughter and The Tack Room came through for me! She received her package 2 days before the holiday and loves her Ariat Ashley 2.0 vest. It's a perfect fit and will serve her well for both riding and dog walking. I would definitely order again from The Tack Room! Thank you.
Thanks for the package I finally located my package that was shipped to the wrong address
I was a little worried at first ordering a personalized item a week before Christmas but it arrived on time to go under the tree!
Ordering online was easy. I even received a phone call asking if the order was for Christmas and Margaret made sure the package arrived before Christmas.
Great people working at the TackRoom.
Corgi thank you notes are adorable. High quality paper and ink. Delivered very quickly. So glad I both them!
I wish all Christmas shopping could have been this easy. From beginning to end, customer service was excellent. I received my purchase even quicker than expected. Completely satisfied with my shopping experience. Thank you.
Quick and easy ordering + good price for the gloves, but, oof, the cost of shipping!
Ordered the above jacket in the "Trench" color. I love it, as I was needing a lighter weight jacket. I did size up one size from reading other reviews that it runs small. Also, love the neutral color. Great experience with ordering online from "The Tack Room".
My horse relies on the Ezium supplement and your store was the only one that had it. I placed the order and it was received quickly. Thank you!
The experience was a good one. I did not expect my product to arrive so quickly because my experience has been at least a month with other products ordered online. Thank you for being so prompt with filling my order and shipping it out.
Have been searching for months for the right safety stirrups for our daughter and finally found some at a price we could afford
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Fastest shipping item just as described good quality, would buy from again thank you!
I was pleased with my purchase. Shipping and delivery were quick. Thank you!
My order shipped the day I placed it and was at my door the next day.
Very good quality products!
I found what I was looking for. I paid a fair price. The items arrived at a reasonable time. They items were in good condition. It was a straightforward transaction, but I'm sure that if I had more complications, the customer service could have proved itself wonderful.
Had the item I needed and were able to fill the request and ship the product quickly.