On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising its reliable and timely delivery of quality products, as well as its engaging content for technology enthusiasts. However, significant concerns have emerged regarding customer service, particularly issues with subscription management and unresponsive support, leading to dissatisfaction among some users. Additionally, there are criticisms of biased reporting and clickbait content, suggesting a need for improved editorial standards. Overall, while the brand excels in product offerings and tech news coverage, it must address customer service shortcomings to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Arrington has his finger on the pulse of silicon valley - Techcrunch is a blog written mostly by Michael Arrington. I'm not sure what his background is, but over the past couple of years he has turned Techcrunch into a great way to get information on all the new companies started out in Silicon Valley. He provides great overviews on what they do and also on large technology advancements, like Microsoft's announcement of SilverLight yesterday. The blog is updated multiple times a day and has a huge reader base.