WOW, talk about going down hill! First off I will say that I was a huge Tesla Fan and have owned two Model S's and I have six figures invested in Tesla stock ( as of today, not so much tomorrow) I would strongly urge you to look at other car companies before purchasing a Tesla. When it comes to Audi, Volkswagen, Porsche, Hyundai, Chevrolet and FORD they all have superior customer service and they stand by their product. I have experience with all but Hyundai and each of them go out of their way to make things right. My first Tesla was great with service but somewhere along the way they have lost their way. My current model S is 4 years and a little over a month old. It has 47,000 miles on it so 3,000 miles under the warranty period and about 45 days over on the time. My car has two very well known flaws that Tesla has the fix for. It has the yellow lines around the screen which they use ultraviolet light to get rid of the lines and it has an extreme vibration on hard acceleration which they have a service bulletin on the fix for that. The bulletin is Tesla SB-21-039-001. You can look it up online but it states that some models S and X from 2014-2021 have what is referred to as NVH (Noise, Vibration and Harshness). You actually feel like you are out of control because it vibrates so much. The bulletin came out 5-14-2021 and they say this is only covered under warranty so if you have a 2014-2017 too bad for you. They built a crummy product that vibrates like crazy but unless you want to spend 2,000 out of pocket too bad so sad. Nice business practice on a 113,000 car! So now I have this 113,000 car and when people get in my car the first thing they say is what happened to your display, is it going out! Then they ant to see how fast it goes so you hit the gas and it sounds and feels like it is falling apart. I look like an idiot that threw away a ton of money on a car that is falling apart that Tesla will not stand behind. Now Tesla is going to sell cars to Hertz which means forget about taking a vacation on a holiday because if you think the lines are long a Tesla Super Chargers now, wait until all the Hertz customers are taking your spot on the charger when you paid 6 figures for a car and they rented it for 70.00. All of the other car manufacturers that I mentioned above are getting more and more miles of range and are fast charging. When they have a problem that they know is their problem and not due to neglect or abuse they take care of it especially if the warranty just ended. It's also hard to get in service. I requested Service from Cambria CA and all of my service centers that are about 2 hours away were booked so they want me to drive 2.5 hours to Bakersfield and pay just short of two grand. I am really disappointed and will be selling my stock in the morning and writing many blogs and reviews to spread the word on the poor customer support that is now being received. You'll notice on the Service bulletin it says some X and S models have this. It states "Upon customer complaint, inspect the vehicle for excessive vibrations from the front drive unit during hard acceleration. If the condition is present, replace both front drive unit half shafts with updated components and if necessary, replace the front drive unit, clevis and axle seal" They know they have a problem, they have updated the components acknowledging an issue but if you are out of warranty too bad, again 2014-2017 you are totally on your own with 2,000 out of your pocket

I was really shocked to see that Tesla WILL NOT take care of a known problem only because I WAS 45 PAST MY WARRANTY BUT UNDER ON MILES. YOU NEED TO READ THIS ELAN!