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The Foam Factory has a rating of 3.2 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Foam Factory most frequently mention new cushions, great product and dacron wrap. The Foam Factory ranks 5th among Beds sites.
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I found the website informative and very easy to use. The foam arrived quickly and the quality is excellent. Thanks Foam Factory!
The foam came quickly, cut to size and well packaged. When the foam was un-boxed it quickly came up to size.
I needed a mattress topper for my RV. I "thought" I knew what I needed. When I called customer service, the woman explained why I really needed another type. Very pleased with with our new topper.
While my first inclination was to order directly from Foam Factory's website, I contacted them first for recommendations for my popup camper mattresses. After a little back and forth, I placed my order and received the foam within a few days. It was packaged very well and with great instructions. Would highly recommend to anyone!
This is an excellent product I was very skeptical considering I could not actually touch or feel what I was ordering. I was beyond surprised and satisfied when the product delivered to my house. I have ordered to replacement cushions from them and they have both been great I will be looking to order more in the future. If you are looking for a good replacement couch cushions look no further I highly recommend this company.
Website was helpful, clear and understandable when choosing a product. When I had a question, the phone help was friendly, helpful, and efficient. Great experience all around.
Thanks so much for your great service. I have the foam sheets and will recommend you as this product and service is great: so on time, keeping me informed of all the details of shipping. Not sure how you manage to wrap these foam sheets so tight! The foam sheets just popped out and were ready to use immediately. So much better value than other places I researched and Canadian so no international shipping - love it.
Recently I found the need to replace the foam on my boat flybridge cushions. The previous product held water and began to mold. After much research, I decided an open cell foam would be the perfect choice for my project. I did some price shopping and found The Foam Factory to have a fair price on this product. I made my purchase and received it in a week. It was a large piece of foam condensed into a light weight medium box. I unwrapped it and let it sit overnight and it expanded into its correct size. I am so pleased and will make future purchases with this organization. I also found the customer service department flawless as they helped me make my purchase. Well done!
I need full sheets of foam. I had tried previously to purchase through an upholstery shop without satisfaction... took 6 weeks and I paid dearly. Plus I had to go pick it up. Through the Foam Factory, it was shipped direct to my house, I received it fast, and at a reasonable cost. Try them... you'll be glad you did!
I just looked up this company on audio engineering forums, and this stuff is not real. Apparently it doesn't do what it claims to. You really have to buy auralex.
The foam factory sent us our foam mattress in a timely manner and was the perfect size for our basinet. In addition the down was just the right firmness for a newborn baby. We would definitely use them again
My home theater installer recommended 4" pyramid foam squares to place between my speakers/AV-rack and my wall where my TV is mounted. I'm so glad I emailed The Foam Factory before ordering, including pics of my setup, as they recommended the 2" product instead. The 4" would never have fit my tight space constraints. I needed something to break up the audio reflections off of flat walls. The foam hasn't removed 100% of the reflections, but it has greatly improved the sound. I'm sure it would be even better if I glued the foam to the walls and covered the entire wall, but not willing to do that for now.
We have used layers of foam for our mattress for years. We decided we needed a new foam mattress and were shocked at how expensive they were. I found the foam factory on line and after reading the great reviews decided to order our new queen size matteress from them. After clarifying our selection over the phone with their helpful staff, I placed our order. Our mattress came quickly and was packaged well for shipping. It is better than we even expected. We could not be any happier. The comfort is perfect and price was the best out there. We will order additional foam mattresses for our other beds soon. Thanks Foam Factory for the best nights sleep we have ever had!
I ordered 16 pieces of charcoal foam to fit inside hard-sided gun cases. Their rep told me that the sizes would be cut to within 1/8" which would be perfect for the cases. All of the pieces were cut oversize by 1/2" to 3/4" and won't fit in the cases. I talked to Linda and she told me to send pictures showing the sizes. I sent three sets of pictures, 24 in all. She complained that the pics didn't meet their requirements. Finally I was told that the cuts were within their tolerances. She told me that I could cut them down to the sizes I needed. This was all after I paid them $100.00 extra to cut the foam to a 1/8" tolerance. They have refused to make this right and the manager won't speak to me. Very shoddy work.
Even though our couch was in really good shape, the cushions were well past their time. The replacement foam we ordered was fantastic. The delivery time was really quick and the website we ordered on was very user friendly. The next time we have a piece of furniture that needs new cushions, we'll order from Foam Factory.
I purchased one of the Foam Factory's products and am using it as a topper on my mattress. Since then, I sleep better and have considerably reduced or no lower back pain. Thank you for your excellent product!
Needed new cushions for my couch. Came across foam by mail and so glad I did! I bought the high density vushions and am so happy. I've had them for a couple weks already and still jappy when I sit down. The difference between the factory ones in the other couch and these ones are night and day. So much so that the next time I buy new furniture I will negotiate a lower price so I can replace them with these cushions. Great cust service and cut to size. What are you waiting for?!
I've placed a total of four separate orders from the foam factory over the past few years and have never been disappointed. In one case I needed the foam for a replacement bed in our RV and needed it in a rush. I called them and the gal I spoke with did a great job of communicating it to the warehouse that we needed a quick turn around. It actually arrived earlier than she promised. I am very happy with them and will continue to order from them in the future. Deb Santa Cruz Ca.
EAsy to do business and useful information. Ordered replacement custom dog bed foam insert in a few minutes after measuring and deciding which type. Order arrived rapidly. Repeat customer.
I ordered foam for a 30 year old couch that is in great condition except for the foam you sit on and it came packaged very small but when you open it up it expands and in a day or two you put it on the couch and it was perfect exactly what I thought it was going to be and very reasonably priced. The shipping was very quick. I would absolutely recommend Foam Factory
Answer: Yes, during business hours. We are open to the public. Our hours are Monday to Friday, from 10am to 5pm eastern time.
Answer: Please see our website for pricing. Dacron wrap is 1" thick additional on all sides. But there is no need to compensate for the thickness of the dacron, this batting compresses easily. Yes, that density is correct for dryfast foam. Dryfast foam is suggested for outdoor applications.
Answer: Typically what we suggest for outdoor cushion applications is our dryfast foam.
Answer: For pricing information, please email us directly through our contact us page. Link is below. Thanks. https://www.thefoamfactory.com/contactus.html
Answer: Yes, the Lux foam is a firm foam that is good for your application. Please use at least a 3" thickness or thicker.
Answer: Yes, we will quote a price first. Once the customer approves the price then we will stuff and re-ship the couch cushions back to you. However, if the covers are leather or vinyl then the covers will be returned un-stuffed. The customer will need to stuff the foam inside the covers when the shipment is received.
Answer: It is best to contact us for order status information. Please see our contact us pages for details. https://www.thefoamfactory.com/contactus.html
Answer: It is best to contact us for order status information. Please see our contact us pages for details. https://www.thefoamfactory.com/contactus.html
Answer: Our dryfast foam is considered a firm foam. Custom cut dryfast foam is here: https://www.thefoamfactory.com/seatcushion/outdoor.html Sheets of dryfast foam is here: https://www.thefoamfactory.com/outdoorfoam/outdoorfoam.html
Answer: We can make the covers for you. Please contact us for pricing. https://www.thefoamfactory.com/contactus.html
Sells foam mattresses, foam pillows, foam toppers, latex mattress, and latex toppers, as well as custom foam products.