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ThermoSoftReviews 195

3.9

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ThermoSoft Reviews Summary

ThermoSoft has a rating of 3.9 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThermoSoft most frequently mention customer service, floor heating and sales rep. ThermoSoft ranks 5th among Flooring sites.

service
4
value
4
shipping
4
returns
2
quality
4

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915 reviews

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Connie Z.
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Very pleased the sales rep kept in contact while the project was finalized. LOVE the warm floors!

Date of experience: January 23, 2018
John X.
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Service and order went great
January 21, 2018

Service and order went great. One problem, the package was supposed to be delivered overnight, but did not show up until the following Monday (3 days). UPS says you must initiate the refund. Could you please do that for me?

Thanks.

John

Date of experience: January 21, 2018
David M.
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Very pleased that David was flexible working within my budget.

Date of experience: January 12, 2018
Michael P.
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Great product, easy to install
January 11, 2018

Great product, easy to install

Date of experience: January 11, 2018
Deirdre I.
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Thank you for your friendly service and excellent advice and recommendations, Mitch! And for your patience! It was truly a pleasure working with you and I can't wait to install my heating mats. Thank you for everything!

Date of experience: January 8, 2018
David B.
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Got a call back in a timely manner and good pricing!

Date of experience: December 31, 2017
Jeff H.
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Shopping with you was a good experince
December 23, 2017

Shopping with you was a good experince. I appreciated you taking the time to talk me through everything

Date of experience: December 23, 2017
John G.
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Great service and quick delivery
December 21, 2017

Great service and quick delivery.

Date of experience: December 21, 2017
Gwen M.
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Overall satisfied
December 18, 2017

Overall satisfied

Date of experience: December 18, 2017
William Q.
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Your website is great and you were great to work with!

Date of experience: December 13, 2017
Leo C.
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I have used your product in the past and very happy with the quality and also the help Mitch gave us at customer service. I will use your heated system again in the future.

Date of experience: December 11, 2017
Beverly V.
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You had good reviews and plan
December 10, 2017

You had good reviews and plan

Date of experience: December 10, 2017
Tim R.
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Great Quick Service!
December 9, 2017

Great Quick Service! Knowledgeable, help desk.

Date of experience: December 9, 2017
Angela F.
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...
December 7, 2017

Date of experience: December 7, 2017
Monica N.
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Customer rep was very good
December 6, 2017

Customer rep was very good. Shopping experience was great. Hope installation goes as smoothly.

Date of experience: December 6, 2017
Vicci O.
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Shopping was extremely easy!
December 5, 2017

Shopping was extremely easy! Salesperson walked me through exactly what we'd need for our project and dlivery was very fast.

Date of experience: December 5, 2017
George B.
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The order arrived with no apparent damage
November 30, 2017

The order arrived with no apparent damage. I have not done any installation, yet.

Date of experience: November 30, 2017
Russell P.
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Your pricing is nice and you were very helpful!
November 29, 2017

Your pricing is nice and you were very helpful!

Date of experience: November 29, 2017
Ryan Q.
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I appreciate the customer service and patience
November 28, 2017

I appreciate the customer service and patience. It is always easy to get ahold of someone and I cant imagine going with anyone else for a similar product. I know there are many similar but you are hands down the best.

Date of experience: November 28, 2017
Rick S.
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Very good fast service
November 22, 2017

Very good fast service

Date of experience: November 22, 2017

From the business

Improve your home's heating with ThermoSoft' s radiant underfloor heating for comfortable warm floors. Click for more information on in floor heating.


thermosoft.com
Founded in 1996
Vernon Hills, IL