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The Zebra Reviews Summary
The Zebra has a rating of 2.8 stars from 263 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Zebra most frequently mention insurance companies and personal information. The Zebra ranks 4th among Car Insurance sites.
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This site does not offer comparisons. They only funnel you to one insurance company in your area for a quick buck. Not as advertised at all. Don't waste your time.
To use this USELESS site, you must provide personal information. It is expected that providing such information, one would receive solicitations BUT these A holes have the nerve to promise to not provide your information. WELL, I STARTED GETTING SPAMMED BY INSURANCE COMPANIES IMMEDIATELY!
See the ZEBRA NO SPAM Policy below:
"No Spam
Honesty is our first policy. Which means we'll never sell your information to spammers. That means no scummy spam emails or annoying unwanted calls."
Filled out all info required for 3 cars. Got "quote" for I vehicle and most of those required me to click on to another site to get an actual quote. Completely wasted my time!
The site is completely useless. It redirects you bunch of real insurance companies web sites, where you need to put your info again and again.
Just a scam to get your information. I provided them with all of my information and I got one quote and links to five or six other insurance companies that wanted me to fill in all of my information again. Wish I had read the reviews first, believe all the one-star reviews that you read about this place.
All the reviews they quoted me from Basic to Better to Best were garbage. Their BEST quote was more expensive than what I currently pay and was for less coverage.
A complete waste of time. Do not bother and definitely do not use this website to shop or buy any policies.
The quotes were much higher than my current policy. This was a waste of time. Another internet scam...
I went through the process of entering info to obtain what I thought would be multiple instant quotes, as advertised. Total waste of time based on the lack of quotes it generated for me.
Upon completion I was only given one rough quote. The other companies had a button to click on next to their name that brought me to their individual websites to start the quote processes all over again. Why have a button that says "quote ready" if there's nothing to view?
Site provided me no value whatsoever. It would be one thing if I could compare companies' quotes side by side (which is what I thought this was)
I was quoted 50 a month for liability, I currently pay 30 a month for full coverage. Don't even waste your time on this website.
Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time.
Believe it when we say this website is a joke! I only wish I had taken time to read reviews BEFORE giving them all my personal information.
I guess because my credit score is very low AND because I had to say I only have a High School Diploma/GED (they don't allow you to put in an Associate's Degree only a Bachelor's or Master's Degree) so I guess, because of this, it didn't even show me quotes from any of the major companies like Progressive, State Farm, etc.
Sadly, Nevada is an AWFUL State that DOESN'T SCORE you according to your flawless driving record, insurance companies here will outright tell you your CREDIT SCORE & level of EDUCATION are their TOP deciding factors when it comes to offering you a decent rate!
Next, only 1 site showed me a dollar amount, ALL the other's had it to where you had 2 click on "quote" when you click you are redirected to THAT insurance companies website where you have to RE-ENTER ALL your information again!
Such a JOKE and WASTE OF TIME!
See screenshot below
DO NOT USE ZEBRA! They are an agent for multiple companies and once they get your money, if you have any problems, they do not care and will tell you to call the company you have insurance through. Horrible Customer service!
Its just a portal to get you to a bunch of insurance company sites that ask the same questions and probably get a commission for doing it. They say "give us your email and we won't spam you" LIE 15 mins later I start getting e mails from insurance companies I did not contact asking me to call them. RUN Forrest RUN!
Collects my info, gave two monthly quotes WAY out of the ball park (monthly, when I provided input that I'm a pay-in-full client), and returned links to insurance companies for me to request individual quotes. Very weak, mellinieal inspired product. USELESS
All it does is collect your info and pass it along to insurance companys so they can slam you with usuless advertisements. Just a marketing collecting website. Totally false advertising.
It was an okay experience. They didnt really save me any money but i tried to speak with someone else to no avail.
I purchased a insurance policy from The Zebra, over the phone. Provided the agent with my vehicle info (2012 Buick Regal GS) & vin#. Once I was provided a quote, I provided the agent with my debit card information. Immediately after ending the call, I reviewed my email for the policy. I immediately noticed the vehicle as a 1980 something Oldsmobile (never owned one) & the policy was not full coverage as requested. I immediately called The Zebra and advised the whole policy was wrong & to cancel. I received cancellation paperwork via email, signed & immediately sent back. The only refund I have received is the $25 for roadside assistance. I am still owed an additional $118.00 that i have yet to be refunded. The Zebra keeps saying the insurance company will be refunding my money, but I have yet to receive and it's been a month now. I provided my credit card info to The Zebra so they should be the one issue my refund. Especially seeing the insurance company isn't budging. The Zebra practices as the middle man, well they need to play their part by fixing this!
I saw an add for this site. Gave them a try for auto insurance quotes. They gave me some great rates so I called to verify the rates were for full coverage and YEAH, every quote they gave me from insurance companies were completely BOGUS!
Do not waste your time with this site, I wasted my time for you.
From the business
The Zebra is the nation's leading, independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify car and home insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it's "insurance in black and white."
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members