ThreadupReviews 35

Sell or consign your clothes to anyone but these people. I packed up at a minimum $1k with of designer labels (black halo, frye, etc.) and shipped off my box excited to see what they came back with. I initially got a response that they received my shipment - they notified me it would take 2/3 weeks to process. That day came and went with no communication so I emailed them to check in. Over a week later they finally responded to say they were behind and gave me a date two weeks after THAT day as a new processing date. Finally, I get the email notification that my box had been processed. I logged on to find a COMPLETELY different shipment, with some of my clothing mixed in. On top of that, I only received a $63 store credit for the over 30 items they processed under my name. I was so frustrated that I didn't even reach out, took my $63 credit to purchase a purse and gave up. What a joke.

I sent 2 bags filled with clothes that I had outgrown but where still in perfect condition. Designer pants, blouses and a leather West that was like new. After waiting FOREVER to receive any sign that they received my donation, I finally received their payment: $15.51 total for everything! For a hat that I donated, originally worth around $ 45 (crazy, I know), they have me $ 0.75. This hat was hat new and I bad they sold it for a high price.
Long story - frustrating story! I will NEVER use ThreadUp again not will I recommend this to any of my friends. My daughter had the same experience: She donated 4 huge bags full of clothes and they GENEROUSLY gave her $ 30 in total. That is just not right.

I've left another review. Before... thread up is like that old boyfriend where your curious but deep down you don't want herpes... don't do it people... I'm still mad about there emails telling me to not bother them and selling a $2200 Valentino dress to a youtuber and not buying it from me. These people have A. No fashion sense and B. A smart little operation going. Don't believe any good reviews swear on my favorite dog... do but don't sell list your stuff on eBay for 0$... call me I will list and sell your stuff true story... NO one wants herpes or crabs of the bad kind.

My first time trying to purchase something off Threadup with most likely be my last. I found a purse that I wanted. Apparently someone has it in their cart. It expires in 6 hours. I click notify me (Im the only one at this point who liked it too) I wait, go back in 4 hours and its not up to 16 hours in a purse. No notification. So I wait again. Get an email. The second I got it, I went and its in someones cart. For 17 hours. This has been going on for 3 days. Seriously? I dont want to stick it in my cart, I want to BUY IT! This is so ridiculous! Stupid app and asinine rules...

My experience with ThreadUp - is disappointing to say the least. A total rip off. Do not use, try instead Twice they treat customers fairly and appreciate the clothing you send, compare the photos! They ask for designer clothing, almost new top self, but will not compensate you fairly for it. I sent (15 lbs.) filled beg to top, with BeBE, almost new, light worn clothing designer clothing, about $2,500 worth, got $30.00 dollars back! It took them 2 full months to process my bag with disappointing results. Check out who we are on their website, its run by a punch of computer Tech. S considered yourself warned, It's to late for me, I would have done better at a yard sell.

Great company. Honest and very functional. I would ( and have) recommend it! Buying is a pleasure, selling is a luxury. They are worth trying! I buy items (some with tags) from this site for lovely gifts even!