TrivagoReviews 325

Total scam! I saw the commercial for this website while I was planning a trip and thought I would give it a chance. I tried booking a room in Las Vegas and put in all my information and the page to authorize my payment never loaded. I waited and waited and nothing happened. I emailed them telling them about the situation and have yet to receive a rely. They sent me an email saying I need to Send credit card info so they can secure in and to call some strange number. I'm very disappointed and will NEVER use this site again. My bank emailed me saying a this is a possible fraud and to call them immediately. Goes to show what kind of website it is. I pray they don't screw me over.

I booked a hotel through Trivago in June and was referred to the Clever-hotels website (run by Nalvear GmBH in Hamburg Germany). We received an email on Friday to say that the company had gone into insolvency and the booking has been cancelled. Now, we assumed this was bad luck-bad news but these things happen... that is until we searched online for this company and discovered that people have been having problems with this company since 2012 and had been complaining to Trivago about it for months PRIOR to us booking our hotel (that will teach me for trusting Trivago and not doing my own research on the hotel-lesson learnt on my part!). It seems that clever-hotels was trading under another name which then went into insolvency, then changed to Navlear-GmBH-which has now gone into insolvency-how long until they change their name again and Trivago allows us to book a hotel with these scam-artists?

I realise that Trivago cannot be held responsible for every travel company that goes bust, but I do believe they have a responsibility to act upon information suggesting that a website they are advertising is a scam and remove that website from theirs otherwise they are as guilty in the scam-I bet their commission was still paid while all of the customers hotel rooms have not been!

This site is great! Trivago has focused on comparing hotels with each other in numerous perspectives. Before submitting your search you may filter for: price, hotel rating, number of stars, the distance to either the city center or other important sites, type of lodging, hotel facilities... also you may search for a specific hotel to find the cheapest price for that exact hotel. After setting the filters to your liking trivago will provide you with a list of suitable hotels which may be ordered by popularity, rating, price or distance. So again you choose to prioritize exactly what is most important to you. Overall I think it is a very carefully planned and user friendly service that I would like to recommend to others who like to take care of their travelling arrangements online.

I use trivago for all my business trips because I want to make sure the hotel I choose has everything I need (internet, workspace, close to the location of my conference, etc.) I also often like to bring my small Cairn Terrier with me if the trip is not too far from home! Instead of looking at each hotel's website to make sure they meet all my needs, trivago does it for me. It has many different filters that really help you to narrow down the lists of available hotels and helps you find the best fit for your trip.