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WaredotReviews 61

3.1

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Waredot Reviews Summary

The company exhibits a mixed reputation, with some customers praising the effectiveness and user-friendliness of its software, particularly in data recovery, and highlighting the helpfulness of certain support staff. However, significant concerns arise regarding the reliability of the service, with numerous reports of poor customer support, difficulties in obtaining refunds, and allegations of deceptive practices. The sentiment suggests a troubling disconnect between customer expectations and the company's service delivery, indicating a need for improved communication and accountability to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
37
value
36
shipping
28
returns
27
quality
34

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Massachusetts
1 review
6 helpful votes
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No One Home
September 17, 2023

How do you get someone to answer the phone or online chat. I just spent nearly $500 dollars and I can't download the software, online chat doesn't work, and after being on hold for about 5 minutes TWICE! It says "Goodbye" and disconnects! Really? What the hell. You have close of business today or I unsubscribe and demand a 100% refund.

Date of experience: September 17, 2023
Illinois
1 review
5 helpful votes
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Joke
August 30, 2023

The technicians were foreign with the names Jim and Jeff. That should have given me the red flag. Immediately he said I need cyber security that was $160., I was desperate to get my computer working and paid it. They went into my computer, and everything done was extremely slow. It was a whole day deal that continued on into the next day. All of my data was used on my phone. Nothing was fixed. I ended up fixing it myself. I uninstalled and told them I wanted to cancel, he tried to argue the fact, and still fighting for my money.

Date of experience: August 30, 2023
California
1 review
9 helpful votes
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Fraud
June 24, 2023

On 6/16/23 I was unable to open my preferred browser on my laptop computer. I tried various methods but unable to resolve the issue. I phoned someone who represented himself as a Microsoft tech asking for advice. He offered to fix my computer remotely (with my permission to get into the computer). He removed malware but insisted that to maintain my computer's performance he would have to install a security program. (Windows 10 already has built-in security). I was reluctant but eventually he convinced me to let him install it – promising that that first year's charge would be waived. I reluctantly input my credit card info. But later found that I was charged $289.95 and the company is in Bulgaria. The tech was a Waredot representative. He refused refund my money even after I uninstalled Waredot.

Date of experience: June 24, 2023
Nebraska
1 review
4 helpful votes
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This system is blocking all other programs from running or canceling this progrem is not running and blocking everything from correcting

Date of experience: February 8, 2023
New York
1 review
0 helpful votes
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Shaun was SO helpful and SO patient. Can not thank him enough. Appreciate all your help, time and cooperation with our problem

Date of experience: April 11, 2022
New Jersey
1 review
0 helpful votes
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Support me
April 7, 2022

My computer was hacked. I called windows support and was connected to shawn who provided me with outstadinding service. Shawn was very professional, knowledgeable and courteous.

Date of experience: April 7, 2022
New York
1 review
0 helpful votes
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Superb service
April 7, 2022

Shawn was most helpful and understanding, he did agreat job assisting me. I would recommend this service to anyone.

Date of experience: April 6, 2022
Florida
2 reviews
0 helpful votes
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Good
April 5, 2022

Rio was very helpful with fixing our computer and clearing up our problems, he helped us install a new Waredot ultimate the advance internet security tool.

Date of experience: April 4, 2022
Florida
1 review
0 helpful votes
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Good job
April 5, 2022

Very helpful and kind, Thank you very much. God bless you very thank you again for your attention. Great team.

Date of experience: April 4, 2022
Arizona
1 review
0 helpful votes
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Got stock when trying to use my computer and i called waredot support for help. Shawn was very professional, patient and diligent in helping me. We took almost 1h25mins and he was committed to resolving my issues. I am so impressed and grateful and will definitely recommend waredot to my friends. Thanks Shawn.

Date of experience: March 29, 2022
Massachusetts
1 review
0 helpful votes
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Customer Service
March 29, 2022

My experience was very favorable. I now have protection I didn't have previously. This is highly recommended for everyone.

Date of experience: March 28, 2022
Arkansas
1 review
0 helpful votes
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Hackers Beware
March 29, 2022

I had serious trouble with hackers, Problem was resolved and prevention installed. Great job, excellent!

Date of experience: March 28, 2022
Bangladesh
1 review
0 helpful votes
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Seriously felt a great heart after the successful recovery. All my memories are back to my device and in the location they were been before. Like no hassle for searching the recovered files. The attribute of scan is also very nice. Just scan and recover things of your choice without even wasting a single piece of seconds.

Date of experience: May 13, 2021
Nevada
1 review
0 helpful votes
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Excellent features
May 14, 2021

If anyone of you is thinking to install it then surly go for it as you will never regret after using it. The most descent software I have ever used before. Best display structure and easy words to understand and begin the process of recovery.

Date of experience: May 13, 2021
Washington
2 reviews
1 helpful vote
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Awesome Software
May 14, 2021

It's so cool to use this software. Tension free usage and the service provided by the company is wordless for explanation. The technicians will directly chat with you and provide you with the best possible solutions to make your life troubles. I am so happy to use it. Thank you so so so much rescuedata.

Date of experience: May 13, 2021
Bangladesh
1 review
0 helpful votes
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The free version of the software is good. I was in need of a recovery on immediate basis and the data was of less mb and rescuedata made the recovery free of cost. Thanks to the software and I am planning to buy a paid version for my future security.

Date of experience: May 13, 2021
District of Columbia
1 review
0 helpful votes
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Excellent service.
May 12, 2021

I am always so in exigency of this application as anything can happen to my device anytime. As I have lil kids who are always in fond of my device to play games or make installations. Some misuse of the device always brings me in trouble of losing my recollections. It disappoints me as always and so the application is my proclivity.

Date of experience: May 12, 2021
Bangladesh
1 review
0 helpful votes
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Excellent Service
May 11, 2021

I never thought that a data recovery software can make my work so easy and sorted. Rescuedata is a superb creation. It is as easy as of drinking water from a glass.

Date of experience: May 9, 2021
Washington
4 reviews
2 helpful votes
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Great service
May 8, 2021

I am inclined towards this recovery application software. Make the life of sons easy and troubleless and smoothy. My mother is a new user of devices and she always in fond of learning and using my technologies. I love teaching her but whenever she tries all by her ownself. She put forward some problems that I have to deal with. One such problem is losing data from my device. Some may be of my significant need while some are for memory bank. Nothing can be lost. I love them all and so rescudata is just fine to make my things secure.

Date of experience: May 8, 2021
Bangladesh
1 review
0 helpful votes
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The scanning feature is marvelous! I am so in fond of this recovery tool. The installation and usage is wonderful. Recovery is 100%. So satisfying and delighting for me to use it. I can recommend everyone.

Date of experience: April 27, 2021

From the business

Waredot live to make your technological environment simplified & trouble-free with our designs, developments of software, applications & solutions for Windows, Mac, Android, iOS. Our mission: To intensify the user’s business prosperity, creating value for money & reliability. Our goals: User success is our success. We ensure high performance; friendly-services; detailed check for zero mistakes or zero-repents. Our objective: Consistent, innovative, passionate team for being responsible, available for the customers. Produce simplified-friendly software & easy-solution for their gratification & use.