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WebMDReviews 262

3.2

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WebMD Reviews Summary

WebMD's reputation is mixed, with customers acknowledging the site's extensive medical information and usefulness as a starting point for health inquiries. However, significant concerns arise regarding outdated provider information, unreliable marketing practices, and perceived biases towards pharmaceutical interests. Many users express frustration with customer service, citing unresponsive communication and a lack of follow-up, particularly in marketing and administrative contexts. While some appreciate the resource for its educational value, the overall sentiment reflects a demand for improved reliability and transparency in both service and content.

This summary is generated by AI, based on text from customer reviews

service
5
value
3
quality
4

We monitor reviews for authenticity

GB
5 reviews
1 helpful vote
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Well informed site
September 7, 2015

Just type your question and an answer normally appears, good for unravelling those blood test reports

Date of experience: September 7, 2015
France
4 reviews
6 helpful votes
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Good website, but better off visiting a real doctor anyway. You can research all you want but nobody except a real doctor in front of you is going to help you most

Date of experience: August 26, 2015
Ireland
1 review
0 helpful votes
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Arnica in Homeopathy
August 25, 2015

The WebMD article on homeopathy http://www.webmd.com/vitamins-and-supplements/arnica is very misleading. It suggests that a homeopathic remedy can be effective. This is dangerous nonsense. It is accepted as fact in the medical profession that homeopathic remedies are inert and do not provide a benefit beyond that of palcebo

Date of experience: August 25, 2015
California
1 review
1 helpful vote
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I read the entry on asparagus. There coverage was confusing and contradictory. Does anyone with intelligence read what is written?

Date of experience: August 14, 2015
Canada
2 reviews
0 helpful votes
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Awesome!
August 11, 2015

I love this website, always super helpful and informative :)

Date of experience: August 10, 2015
Colombia
2 reviews
3 helpful votes
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Every week of my pregnancy, tons of info + pics. Now that baby is one year have been consulting this site for different topics.

Date of experience: August 3, 2015
California
18 reviews
23 helpful votes
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Been to WEB MD many times with questions about my own body and those of loved ones. Always had easy to understand information. Many doctors (live-not online) try to discourage their patients from seeking info online, but I have found that WEB MD's info isn't worst-case-scenario-first info, but level-headed facts or opinions. Of course, depending upon what info you put in their search engine, the results could differ. I consider it to be top-of-the-line in medical information provided online.

Date of experience: July 27, 2015
Arkansas
9 reviews
0 helpful votes
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Have found this site to be a reputable informational site for medical questions. So far.

Date of experience: July 26, 2015
Ohio
2 reviews
1 helpful vote
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Good info: BUT -
July 20, 2015

I use WebMD-website, regularly, it seems to provide good information, BUT 8 out of 10 times... of visiting the Site: I receive JUNK/SPAM. My computer Always-notifies me, so
I keep using the Site. I should mention, that my PCP (doctor) says: do not trust this site. Stan

Date of experience: July 20, 2015
Texas
1 review
0 helpful votes
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Dr James Gregory is the one to go to if you want no care or concern. He is available for same day appointments because I guess the word is out on his approach. My stoic fit 92 year old mother was exposed to his brand of first do harm medicine. She arrived with what she told him was 12 pain on 1-10 scale. We had to fight for two days to get Tylenol with codeine. Because his "policy is no pain Rx unless you have surgery." It took ten phone calls. His complete indifference, his no rush order of MRI that then did not image the spine, let me count the ways. I only wish we could rate him Negative 5. He does not deserve a one rating. Cannot understand why he chose medicine as a profession. He is a perfect bureaucrat in some hellish office. I can only hope that his karma is he encounters the same care he did not give to my fabulous mother when he too has 12 point pain on a 10 point scale. His speciality is elbows. And he is smugly a year out of medical school. It was a devastating experience to be his patient. My mother has multiple hairline fractures of the lumbar spine. He imaged the hip. And it took a week to image the correct area. Guess that is what an elbow specialist can do. Run from this guy.

Date of experience: July 9, 2015
KR
3 reviews
2 helpful votes
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Every year this site gets closer and closer to being completely useless. I do think they can turn this around and fix things because they obviously have tons of information, but they need to really get somebody new to handle how they run their website. Many years ago this was the GO TO place for health information on the internet -- now it's... well, just about useless.

Date of experience: July 2, 2015
Florida
4 reviews
5 helpful votes
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Lots of info
June 24, 2015

I go here and try their methods when i think i got something and sometimes they help a lot.

Date of experience: June 24, 2015
Massachusetts
1 review
0 helpful votes
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A few days ago I was experiencing some abdominal pain thinking it may have been bad gas, or something bad I ate it wasn't given much thought. When it wasn't getting any better I looked up my symptoms on the "Symptom Checker" on WebMD. Within just a few clicks of the symptoms I was experiencing at the time it said to seek medical attention right away! Then I drove myself to the local ER where I learned that I had appendicitis and had to have my appendix removed if I had not it would have been too late.
Thanks, WebMD

Date of experience: June 15, 2015
Georgia
5 reviews
22 helpful votes
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The first thing you should remember is, there's no substitute for real medical care from your own health care provider. Web MD is for a reference point to help us better understand medical problems and procedures.

Date of experience: May 26, 2015
Turkiye
3 reviews
4 helpful votes
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Great Site
May 26, 2015

I always refer to their site when I am looking for answers to my health care questions. I found their website interesting and informative.

Date of experience: May 26, 2015
Alabama
23 reviews
53 helpful votes
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Dr Jeffery Martin Dermatology Associates
407 S 4th St
Gadsden, AL *******
His office staff extremely RUDE! I offered to pay cash up front for my 29 year old daughter to be examined for possible skin cancer. Me a concerned mom! I was told he don't accept ANY patients that are not covered by health insurance. Due to Obama care she has extremely poor health insurance and is reluctant to get medical attention. I'm able to afford to pay out of pocket but this Jerk won't see her!

Date of experience: May 14, 2015
California
3 reviews
0 helpful votes
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I've used Web MD for several years now to begin researching medical issues, conditions, and treatments. Serious reactions to some prescriptions brought me there. It's difficult for a lay person to read peer reviewed medical articles without a strong background, so I begin with these folks. I check out the abstracts for some of the bibliographies for leads to more detailed information. Sometimes this highlights questions I've overlooked. Their herbal info is pretty good as are their write-ups on pharmaceuticals.

Date of experience: May 12, 2015
Texas
4 reviews
4 helpful votes
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It has info on all things, but after reading for a while I feel like I had all the symptoms of major disorders like ADHD, Stress, Anger. I got confused and closed it right away.

Date of experience: May 12, 2015
Florida
2 reviews
0 helpful votes
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It's still a good place to go for information but I find its becoming overrun with ads. I kind of miss the "old WebMd" - more about information and less about pushing product.

Date of experience: May 11, 2015
Tennessee
36 reviews
46 helpful votes
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You really don't see anything here you can't find on google answers or general sites.

Date of experience: May 4, 2015