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The company's reputation is marred by significant customer dissatisfaction, particularly regarding perceived bias in content and a decline in journalistic integrity. Many customers express frustration over the subjective nature of reviews, which they feel detracts from the credibility of the publication. Additionally, customer service experiences are notably negative, with reports of unhelpful and dismissive support. While some users appreciate the insightful articles and the variety of topics covered, the overarching sentiment indicates a growing discontent with both the quality of content and the effectiveness of customer service, suggesting a need for improvement in these areas.
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Most reviews aren't objective, they're unprofessional mudslinging at irrelevant elements of the media and/or product. The latest review for a popular video game was obvious virtue-signalling bait, and WIRED should be removed as a Metacritic reviewer.
Extremely unprofessionally written articles. Every single article I've read has some sort of personal bias injected into it. Keep to the facts!
They post extremely biased reviews on games such as Hogwarts legacy where they promote hatespeech. I thought critics should be objective?
This person came into the review with an agenda and I highly doubt they even played the game. HW:L is a spectacular game. Wired has lost any and all respect I had for them.
No journalistic integrity among reviewers, bombing game ratings for "journalists" extremist ideology. Not a reputable source for game reviews.
Once my go-to magazine for technology, reduced to a political and social justice rag. I really don't want to be inundated with politics with every turn. It's sad that there are really not any really good magazines that talk about just technology with no slant.
This is not a critique of Wired Magazine but you may be able to address this.
I just saw the tv program "Print the Legend" about 3D printers. Amazingly, through the entire program about 3D printers, there is not a single description of exactly how a 3D printer work!. I'm sure other viewers must have been as puzzled as I was.
I'm glad I checked out WIRED again after years of forgetting it existed. The articles are easy to read and well-researched. They aren't relying on sponsored links and ecommerce listicles like a number of other outlets. The coverage has a mix of sectors and seems to be a step away from the artificially fast pace of the usual news cycles. It's still relevant, just not trying to get clicks based on urgency. And it was a relief to read tech content that tries to be equitable and aware of identity and diversity among its audience. One review showed the device in a fun (to me) color and I thought, "Huh, odd that a tech guy wouldn't go with black..." only to be surprised when I saw the byline—NOT a guy! I didn't realize how conditioned I'd become to tech being the purview of men with a similar vibe. So glad WIRED has a refreshingly different approach. I signed up for the print edition and can't wait to leave my phone behind while still staying up to date.
Although beautifully presented, the US edition of Wired imported into the UK is an absolute joke, given the price, how much advertising do you need? The current edition was light enough on articles as it was, 50% of the mag was advert after advert. At this price point I don't want ads, if you're targeting this as a premium product, then fill it with something worth paying for. I normally get the UK version, no idea what happened to it this month.
This used to be a very good magazine focused on technology. Over the years, it has increasingly become a conduit for leftist, anti-white, anti-male, anti-heterosexual, anti-capitalist, anti-Republican propaganda, seemingly written by ignorant, bigoted children. Occasionally, a good article slips past the Woke editors, but that doesn't happen frequently enough to justify a subscription.
I love WIRED. Perhaps because it gives me a balanced view and access to so much information that isn't common knowledge to average individuals. Perhaps the high tech world doesn't appreciate it.
In my world of health care the information covered here is not our focus. We are busy saving lives and supporting individuals during stressful periods in their lives. Full disclosure: I am a Nurse Clinician and semi-retired. Our salaries are pocket change for those in tech and business.
I deeply appreciate Wired with their articulate; insightful articles. They appear ethical actually cover great a variety of subject matter.
I really don't understand their low value rating. It is the reason, I was motivated to write. MARTY
PS couldn't covert Wired purchase to jpeg
I keep getting sent their emails despite unsubscribing from their email list weeks ago. They also send out way too many emails, it's obnoxious.
I signed up to Wired subscription promo for just $1. Eventually, my subscription auto renewed and they started charging me $29.99 USD. I tried to cancel my subscription via online but they said they couldn't find my account. When I called them, they couldn't find my account either, even after providing all the information.
Wired has the poorest customer service I have ever encountered. The call service worker was rude and dismissive when I tried to figure out why I had a full subscription charge after dropping service over a year ago. The worker was extremely dismissive, having sarcastic undertones when I just wanted to clarify information. The worker had the demeanor of a spoiled child who doesn't want to do the job they're hired to do. All in all, don't subscribe because from start to end, Wired is not worth any of your time.
I attempted a free trial offer of this magazine and realized it wasn't for me. No offense to the subject matter, just not my style. I then proceeded to cancel the subscription as to not be charged, only to have this magazine constantly attempting to debit my card 29.99. This has been going on for 3 months now! I emailed a few different addresses I found to tell them the situation. One came back as a false email! The others won't even respond! Awful customer service! I had to cancel that card so I wouldn't be charged anymore! Good luck to anyone attempting the free trial! My advice is, DON'T!
I hate technology I do not think it is good for humanity but u need to know what is being planned If u do not speak teck talk, this is the best way to keep up
Wired.com has many great articles and thought provoking insights, but when it comes to customer service, all of these great perks totally disappear in ashes. 3 times I contacted their customer service team.the agents keep changing every time, and you have to explain your issue again; none of them just give a damn and want to close your query before it's even resolved. For a company who writes about latest trends in the world of digital and how important it is to put a customer in the centre of the business universe, their own strategy seem to lack that one.
I feel that wired.com is organized and managed by 50 cent army(https://www.voanews.com/east-asia-pacific/who-are-chinese-trolls-50-cent-army) to fool the readers. For example, this link wrote everything about misinformation, falsehood without touching base about reality such as the fact that CCP already mass produced 1800K N95 medical grade masks on Dec 20th, 2019, way before the corona virus was widely spread(see https://www.youtube.com/watch?v=3pNlwmtsvqY for more details):
https://www.wired.com/story/coronavirus-conspiracy-theories/
Exactly, what grounds do they have to claim everyone else's theories are conspiracies?
Can wired.com first explain why Chiu was stealing Coronavirus from a P4 lab in Canada last April(see https://greatgameindia.com/coronavirus-bioweapon/ for more details) and why Ye was stealing virus from Hartford university as seen in https://www.npr.org/.../acclaimed-harvard-scientist-is...? Surprisingly, based on the scientific research, https://www.biorxiv.org/.../2020.01.30.*******v1.full.pdf, this virus has HIV in it! "After the publication of GreatGameIndias story on Coronavirus Bioweapon, suspicious activity was observed tinkering with our database bringing the site down for a couple of days.", as mentioned in https://greatgameindia.com/chinese-biowarfare-agents-at.../. Wired.com should first have answered those questions before judging if others are conspiracies or not. Thanks!
The international subscription process appears deliberately designed to mislead potential subscribers. A price $10 is offered, you select your country and a method of payment, in my case PayPal. The PayPal window is hidden which I have never seen before with a message to reopen it which brings you to a successful subscription message where the price has quadrupled. The appears to be a deliberate delay in the change of price being displayed once a country is selected until after you have committed. This is very poor and unscrupulous behaviour and does nor reflect well on the publication. It is also very very difficult to contact them internationally to fix this. I am really unimpressed, I've never seen this price change slow down before and can only conclude it is deliberate.
This is the best tech-focussed progressive zine on the net. Complete with all the hot takes, anti-white bigotry, and misandry that I love.
Keep up the good work WIRED!
Answer: Seems like a scam. They won't cancel your free trial and they constantly try to pull money from you.