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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

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New Zealand
2 reviews
13 helpful votes
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Excellent
April 6, 2015

I use them all the time, never had a problem getting a refund, no time wasted if you're not happy with a purchase. I feel safe buying from wish.com they are a trusted company.

Date of experience: April 6, 2015
Georgia
11 reviews
1 helpful vote
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If you are buying clothes, remember the sizing is for small frames, but everything else I've order I have been completely happy with for the price I paid

Date of experience: January 25, 2015
GB
5 reviews
4 helpful votes
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Really cheap and good service. The app itself is excellent. I have had some great purchases but some of the clothes are so badly made with the cheapest material they were only good for the charity shop!

You get what you pay for I suppose, saying that I have had some excellent bits off there!

Date of experience: January 6, 2015
Minnesota
2 reviews
21 helpful votes
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I bought two things off wish recently, both were as expected. If you are paying $5 for a sweater, you should know it won't be amazing quality. My only complaint is that the shipping takes around two weeks. The customer service is great and refunded a purchase the day I requested it.

Date of experience: December 16, 2014
Portugal
3 reviews
10 helpful votes
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I bought a sweater...
February 20, 2014

I bought a sweater... it was not at all what I expected. The quality is not good and I'll not buy from this site again.

Date of experience: February 20, 2014