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STA Travel Reviews Summary
The company is recognized for offering attractive travel deals, particularly appealing to younger customers seeking budget-friendly options. Many users appreciate the variety of services available, including flights, accommodations, and group trips, which enhance the overall travel experience. However, concerns have emerged regarding misleading pricing practices and inadequate customer service, particularly in communication when booking. This duality in feedback suggests that while the company excels in providing cost-effective travel solutions, it must address transparency and improve its customer support to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Misleading on prices. The price post on the site is $400 less than when you call to book the flight. BAD agent worst communication skills.
There are many site recommendations for travel in this globe, you can get quite attractive prices for most destinations once you decide to combine travel with flight, food and lodging. I will continue using it..
Great site for travel deals for anyone under 27 - If you are 26 or under you can qualify for most of the deals on STA even if you are not a student (you can easily lie about being a student if they ask you). Before you book your trip on any travel site, you should check here first -- there are deals on plane tickets, hotels, rail passes, etc. Also, some of the group trips are fun if you want to meet other people on your trip.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members