On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
XNSPY Reviews Summary
XNSPY has a rating of 3.9 stars from 469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XNSPY most frequently mention customer support, social media and real time. XNSPY ranks 5th among Surveillance sites.
Instant Feedback
We monitor reviews for authenticity
XNSPY has been incredibly helpful in setting up my office by allowing me to monitor my employees. The real-time monitoring is outstanding. The data privacy and unlimited storage are excellent features. The increased operational efficiency has given me peace of mind.
Mi hijo se metió en serios problemas en las redes sociales. Aunque rápidamente se dio cuenta de su error, yo estaba profundamente angustiado como padre. Después de una sesión de asesoramiento, decidimos controlar el uso de su teléfono. Gracias a XNSPY, pude bloquear aplicaciones y monitorear su tiempo frente a la pantalla, ayudándolo a evitar más problemas y mantenerse seguro en línea.
I love the geofencing feature! It's accurate and gives me instant alerts when needed. I will gladly give it 5 stars and hope the developers see this feedback.
La fonction de géorepérage de XNSPY est parfaite et m'alerte lorsque l'appareil de mon enfant entre ou sort de zones spécifiées. Ce suivi en temps réel est parfait pour surveiller la sécurité de mes enfants ou gérer leurs emplacements. Cela m'aide à me sentir plus en sécurité et à rester au courant de leurs mouvements.
After I started using XNSPY, I noticed a big improvement in productivity. I discovered that one team member was wasting time during office hours and then working late to give the impression of extra hours. This led to an important discussion about real performance, helping me make effective changes and boost overall efficiency. XNSPY really helped me manage my team better.
I have started using this and not a single step along the way i needed assistance installing this app. The dashboard is quite user friendly and i am very satisfied with the services.
Comecei a usar isto nos DMs do Instagram da minha filha e foi um bom começo. Eu estava realmente preocupado com o que a minha filha estava a fazer, mas o XNSPY forneceu-me uma solução eficaz. Os meus problemas estão resolvidos.
I was a bit unsure about this app at first, but it's been fantastic. While my spouse was on a surprise trip, I used it to check their location, get real-time updates from whatsapp and text messages. It made me feel connected and at ease. Now, I couldn't imagine not having it
This app pays for itself. I have only been using it for a short time but i really love it so far!
Eine unglaubliche App zur Verwaltung des Supportteams meines Unternehmens
Je ne voulais pas être ce parent qui vérifie chaque détail du téléphone de son adolescent, mais Xnspy m'a donné la possibilité de rester informé sans être trop impliqué. Je peux facilement voir leur historique d'appels, leurs messages texte et même l'activité des applications installées. C'est un excellent moyen de garantir leur sécurité en ligne et de faire de bons choix.
As a working mom, I can't be always with my kids. XNSPY gives me real-time updates on their location. It's simple to use, and the peace of mind it provides about their safety is priceless.
I have been using XNSPY to monitor my remote team for over a year and have noticed a significant increase in productivity since then. I can tack their location, call logs and even surround sounds which has helped enhancing my business operations so I give it a 10/10.
Been using this app for 3 weeks and i must say that the experience is just as i expected. The setup was easy and their 24/7 customer support is a huge plus. I am happy that i didn't have to root my device for it. Overall, i am super satisfied.
Last month, during a PTA meeting, another parent recommended XNSPY to me. She mentioned how it helped her stay informed about her teen's online activities and whereabouts. Setting it up was straightforward. Within days, I noticed a positive change. I could monitor texts, calls, and social media. The location tracking feature was a lifesaver, especially when my son forgot to check in after school. I'm grateful for that parent's recommendation - it really made a difference!
I've been using XNSPY to keep track of my kids' online activities. The setup was easy and it's user-friendly. The interface could be a bit more modern, but it offers good features for parental monitoring.
The dashbaord was slow to respond, i contacted the customer support who responded immediately, and gudied me efficiently to fix the issue. Now all the dashboard features work seamlessly
It is a shame I can't give XNSPY negative stars because the product is very, very bad and the company are scammers. XNSPY never at any time recorded telephone calls and that is all I really wanted. Right from the start I got the run around from the so called support people, it was installed on an Android 9 phone and later they told me that I needed a later version of Android so I bought a new phone, Android 13 but then not even the surround sound recording worked. They then told me that is did NOT work on Android 13 even though it BOLDLY claimed on their web site that it works on all Android devices and lastly they refused a refund. Do NOT waste your money on those liars and scammers
Last night I tried installing XNSPY for my daughter's Iphone. It was not working so this morning I reached out to their support. They responded by stating it no longer works on Iphone's and they don't know when it will. I requested a refund and they refused to refund me 100%. I suggest running far and fast from a company who does business like this. For Transparency, here is my chat response with their rep.
I'm trying to install but your download site doesn't work. Also, do I need to jailbreak my iphone to get the feature to be able to monitor text / imessages
Hello, Thank you for contacting Xnspy Live-Chat support.
Sorry, it is currently not available for iOS devices due to some technical issues.
OK, so I can't use on Iphone now? If so, can you please refund me?
Currently is it not available due to technical issues so it is not.
All details already mentioned on the website you have to check before purchase.
OK, I didn't see this. Does it work with jail broken Iphone?
Sorry but no.
OK, then I'd like to get a refund for my $89 I spent
How do I do this?
If you only want a refund it would be partial refund.
Why, I have not used it at all. Your website is listed with IPhone all over it. If you don't work with Iphones, you should remove that from your site.
I have not even downloaded it as the software does not work.
As i told you currently due to technical issues it is not available which is already mentioned on the website
But when will it be available?
Our dev team is working on it so once it will resolve we will let you know and update you.
Any estimate?
We cannot give you exact time frame about it.
Well I think a reputable company then should refund 100% if the product does not work. Please do this or I will reach out to my card company and issue a claim.
You have your right to do but we have to follow our policy and full refund is not the option
Well, then I will reach out to them but will also leave a 1 star review. Your Trust Pilot score is already down to a 2.7 star and lower reviews will kill your business so I can't understand why your management insists on not refunding until your product is fixed.
Is there anything else may I help you with?
None of the useful features are working. The installation instruction in the link provided vary a lot to actual installation process. Opened a ticket with support and has given a detailed information saying the dashboard is not getting updated with data, and support closed the ticket without any comment. Opened another ticket, I lost confidence in the company that they will do anything to fix.
Basically a subpar product, which is buggy and totally unreliable and zero customer and product support.
I would not recommend this product as its just a pure waste of money. I purchased during thanksgiving deal, around 100$ for Premium version of the product.
Call recording is not working. It only shows call logs, that too not sure if the data is complete or not.
Surround recording i.e remote recording is also not working. Sent remote commands through dashboard to record surround sound, not even worked once, i spaced out the requests and changed the duration of recordings, even then there is no data captures.
Whatsapp messages feature is also NOT working.
Call logs and text messages are the only visible on the dashboard, that too this data is not staying on dashboard as it should be.
Basically useless product, disappointing and stress causing software, not a stress buster.
From the business
Xnspy is a device monitoring software for the Android and iOS platforms. With customers in over 180 countries, Xnspy has a decade of developmental maturity behind it and has been positioned as a pioneer in the phone monitoring space. Xnspy aims to provide a unique spying solution to its users that require a quick, efficient, and affordable package to tether a phone or tablet wirelessly to the Xnspy control panel. Xnspy is a one-stop fix for everyone concerned for themselves, their associates, and their friends. Xnspy is voted the best cell phone spy app by Entrepreneur, Engadget, and other digital publications and continues to be the top spying app for Android and iOS ecosystems.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members