business logo of XS

XSReviews 521

4.6
xs.com
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

The XS Group, known as "XS" or "XS.com," is a renowned Global Multi-Asset Broker that facilitates trading across a diverse range of financial products. Originally founded in Australia back in 2010, XS.com has emerged as a prominent leader in the FinTech, financial services, and online trading sectors. With licenses obtained in multiple jurisdictions and physical offices located across the globe, XS.com has established its global presence. Recognized for its cutting-edge trading technology and access to deep institutional liquidity, XS.com caters to traders, institutional investors, and brokers worldwide. Alongside its commitment to delivering a seamless user experience, XS.com also emphasizes the importance of providing high-quality relationship management and exceptional customer support.


xs.com
Eden Island, Seychelles
How would you rate XS?
grey star
grey star
grey star
grey star
grey star

XS Reviews Summary

XS.com has established a solid reputation among traders, particularly for its extensive range of assets and favorable trading conditions, including high leverage options and low commissions. Customers appreciate the platform's robust customer support, which is noted for being responsive and helpful. However, some users expressed concerns regarding the complexity of account types and the perception of being charged through spreads despite zero commissions on certain accounts. Overall, the sentiment reflects a growing confidence in XS.com as a reliable trading platform, with room for improvement in user education and clarity around trading costs.

This summary is generated by AI, based on text from customer reviews

service
157
value
131
shipping
2
returns
1
quality
208

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Mateo E.
Unfollow Mateo E.
Share Review
Report Review

Suitable leverage.
August 7, 2023

I like that levergae is flexible according to the asset classes. But forex pairs with 1:500 is exactly what I need. Scalping is easy with this borker.

Date of experience: August 7, 2023
Despina I. XS Rep
over a year old

Dear Mateo,

Thank you for your XS.com review! We appreciate your feedback and are pleased to hear that you find our flexible leverage options suitable for your trading needs. If you have any further questions or feedback, feel free to reach out.

Best regards,
XS Team

Qatar
1 review
0 helpful votes
Follow Saeed E.
Unfollow Saeed E.
Share Review
Report Review

No wonder I am here
August 7, 2023

In this ferocious and hypercompetitive landscape called online trading for retail traders, XS shines like a beacon of transparency and proper levels of professionalism.
I may have exaggerated the status quo of the industry by a slight bit, like shakespeare does in Merchant of Venice, but truth to be told, it is truly hard to land an inspiring broker that gives you some confidence that you can go with them for a long time. XS is definitely one of the kind, and they're head and shoulders above so many of their rivals with the trading ecosystem they put forward.

Date of experience: August 7, 2023
Despina I. XS Rep
over a year old

Dear Saeed,
We appreciate your glowing review of XS.com in the competitive world of online trading. Your recognition of our transparency and professionalism is valued, and we're proud to stand out as a broker that instills confidence for long-term partnerships. We strive to provide a trading ecosystem that sets us apart, and your positive XS Review motivates us to continue our commitment to excellence. Thank you for choosing XS, and we look forward to serving you for a long time to come.
Best regards,
XS Team

AE
1 review
0 helpful votes
Follow Abdullah N.
Unfollow Abdullah N.
Share Review
Report Review

You can do absolutely anything
August 7, 2023

I never seen such a rich asset roster before! Have you? I dunno man, it looks like you can do absolutely anything on this platform. Very fast registration and funding process, great charting, great trading, so many interesting assets like non-standard forex pairs, altcoins and futures contracts in god knows what, I don't even know half of these assets lol, but it only shows that it is a great place to expand your knowledge, skillset and your horizons in terms of trading!

Date of experience: August 7, 2023
Despina I. XS Rep
over a year old

Dear Abdullah,

Thank you for your review! We're glad to hear that you find our platform versatile and user-friendly, with a rich selection of assets to explore. If you have any further feedback or questions, please don't hesitate to let us know. Happy trading with XS.com!

Best regards,
XS Team

Mexico
1 review
0 helpful votes
Follow Santiago E.
Unfollow Santiago E.
Share Review
Report Review

They have many trading options, from forex to crypto, with low fees and tight spreads. Their platforms are stable and easy to use, with many indicators and tools to help me analyze the market. I also like their mobile trader, which lets me trade anytime and anywhere. Their payment methods are fast and secure, with no hidden charges or delays. Their support team is friendly and helpful, always there to solve problems or answer questions.

Date of experience: August 6, 2023
Despina I. XS Rep
over a year old

Dear Santiago,
We appreciate your comprehensive feedback about XS.com, highlighting our wide range of trading options, low fees, tight spreads, stable platforms, and useful tools for market analysis. We're pleased to hear that you find our mobile trader convenient and that our payment methods are fast and secure. Providing excellent customer support is a priority, and we're delighted that you've had positive interactions with our support team. Your satisfaction is important, and we're here to continue providing you with a top-notch trading experience. Thank you for your XS Review.
Best regards,
XS Team

Argentina
1 review
0 helpful votes
Follow Facundo I.
Unfollow Facundo I.
Share Review
Report Review

New player.
August 5, 2023

XS is a relatively new brokerage company, at least I haven't seen it on the market, but it has recommended itself as a reliable partner. Mostly because of the licenses and regulations the broker obtained. As far as I understand XS has the approval from almost all credible regulatory entities, like CySEC, ASIC, FSA and so on.
If you don't trust my word then you can go and check all the licenses and their numbers with your own hands. Actually I recommend you to do so. Since you always need to take somebody's words with a pinch of salt. Especially if it's about your money.

They also managed to give access to the majority of the financial markets to their clients. By providing liquidity form the respectable financial entities and therefore ensuring the competitive pricing too.I can't really claim that there is something that this broker is not good at.
Of course the final decision is upon you and only you, but I would say that XS is worth trading on the demo.

Date of experience: August 5, 2023
Despina I. XS Rep
over a year old

Dear Facundo,
Thank you for your XS Review and thorough evaluation of XS.com. We appreciate your recognition of our regulatory approvals, including from CySEC, ASIC, and FSA, which underline our commitment to trust and security. Your recommendation to independently verify licenses is wise, and we encourage all traders to do so. Offering access to diverse financial markets and competitive pricing is a priority for us, and we're pleased to have met your expectations. We look forward to serving you further, and we agree that trying our demo account is a great way to experience what XS.com has to offer.
Best regards,
XS Team

Brazil
1 review
0 helpful votes
Follow Lucas B.
Unfollow Lucas B.
Share Review
Report Review

Uma jornada incrível foi!
August 5, 2023

Não consigo conter minha empolgação ao compartilhar minha incrível experiência com a corretagem da XS! Desde o início, superou todas as minhas expectativas, me deixou muito feliz e satisfeito com seus excelentes serviços.
As condições de negociação aqui são incríveis. Execução de pedidos extremamente rápida, excelente suporte ao cliente, procedimento de saque, tudo aqui me faz sentir valorizado e apoiado.Sem dúvida, recomendo o XS de todo o coração a todos os traders.

Date of experience: August 5, 2023
Despina I. XS Rep
over a year old

Caro Lucas,
Estamos muito contentes por saber da sua incrível experiência com a XS.com e agradecemos o seu entusiasmo em partilhar o seu feedback. É maravilhoso saber que excedemos as suas expectativas, e a sua satisfação com as nossas condições de negociação, execução de ordens, apoio ao cliente e procedimentos de levantamento significa muito para nós. Fornecer valor e apoio aos nossos clientes é uma prioridade máxima, e a sua recomendação sincera a outros comerciantes é muito apreciada. Agradecemos a sua avaliação XS e esperamos continuar a prestar-lhe excelentes serviços.
Com os melhores cumprimentos,
XS Team

Mexico
1 review
0 helpful votes
Follow Santiago R.
Unfollow Santiago R.
Share Review
Report Review

No withdrawal payments.
August 5, 2023

All the withdrawals are executed fast and without any additional commission charged:-o
That's a huge plus to the profitable trading conditions.

Date of experience: August 5, 2023
Despina I. XS Rep
over a year old

Dear Santiago,
We're pleased to hear that you've had positive experiences with fast and commission-free withdrawals at XS.com. Providing efficient and cost-effective services is important to us, and we're delighted that our withdrawal process has been a significant advantage for you in our profitable trading conditions. Your satisfaction is important, and we're here to continue delivering excellent services. Thank you for your XS Review!
Best regards,
XS Team

Finland
1 review
0 helpful votes
Follow Elias Y.
Unfollow Elias Y.
Share Review
Report Review

Just became the good one for me
August 5, 2023

I ware very skeptical about xs broker but I finally understood that it is actually a good one. I need more time to make my final decision about xs but I guess it will be better than just "good". All the stuff that is important for me is decent in xs trade but there is parts like the speed of support that can be better for me.

Date of experience: August 5, 2023
Despina I. XS Rep
over a year old

Dear Elias,

Thank you for sharing your feedback! We're glad to hear that you're finding XS.com to be a positive experience overall. We appreciate your insights and will strive to improve in areas like support speed. If you have any further suggestions or questions, feel free to reach out.

Best regards,
XS Team

Finland
1 review
0 helpful votes
Follow Kalevi F.
Unfollow Kalevi F.
Share Review
Report Review

Rather intuitive
July 26, 2023

When I first stepped upon the platform it was kinda confusing, but first impression as we al know is deceptive.
After an hour of researching I came to the conclusion that this broker is suitable enough to delve into trading on a daily basis with it. Here's a big array of tradable assets, a couple of high-performance tradign platforms, reliable customer support armed up to resolve any kind of issues.
The process of adoption here was smooth for me. I opened the demo acc first and then opened a real one right away. After uploading all documents I quickly got down to trading.

Date of experience: July 26, 2023
Despina I. XS Rep
over a year old

Dear Kalevi,

Thank you for your review on XS.com! We're glad to hear that you found the platform suitable for your trading needs after initial exploration. We aim to provide a smooth adoption process and are pleased to hear about your positive experience with our demo and real accounts. If you have any further feedback or questions, feel free to reach out.

Best regards,
XS Team

GB
2 reviews
0 helpful votes
Follow Sofia C.
Unfollow Sofia C.
Share Review
Report Review

Fast withdraws
June 28, 2023

I really like how fast they are with the withdraws, something that I could not find in other brokers.

Date of experience: June 28, 2023
Despina I. XS Rep
over a year old

Dear Sofia,

Thank you for your feedback on XS.com! We're pleased to hear that you appreciate our fast withdrawal process. Providing efficient service is a priority for us. If you have any further comments or questions, please feel free to reach out.

Best regards,
XS Team

Austria
4 reviews
0 helpful votes
Follow LJ K.
Unfollow LJ K.
Share Review
Report Review

Despite encountering a few challenges when I first started using xs.com, the platform has proven to be a great trading tool. I appreciate their dedication to enhancing the user experience. And I enjoy seamless trading, fast order execution, and a wide range of investment options

Date of experience: June 26, 2023
Despina I. XS Rep
over a year old

Dear LJ,

Thank you for your review! We're glad to hear that you find XS.com to be a great trading tool, despite any initial challenges. We strive to enhance the user experience and provide seamless trading with fast order execution and diverse investment options. If you have any further feedback or questions, please don't hesitate to reach out.

Best regards,
XS Team

Australia
2 reviews
25 helpful votes
Follow Alan K.
Unfollow Alan K.
Share Review
Report Review

I was a bit hesitant to try out xs.com due to some concerns I had heard about their trading platform. However, I decided to give it a shot, and I'm glad I did! The initial difficulties I faced were quickly resolved by their excellent customer support team. The platform itself is intuitive and user-friendly, making it easy to execute trades and monitor my investments. Overall, xs.com has exceeded my expectations, and I highly recommend it

Date of experience: June 23, 2023
Despina I. XS Rep
over a year old

Dear Alan,

Thank you for your review! We're delighted to hear that you gave XS.com a chance and that it exceeded your expectations. We're committed to providing excellent customer support and ensuring our platform is intuitive and user-friendly. If you have any further feedback or questions, please feel free to reach out.

Best regards,
XS Team

GB
2 reviews
0 helpful votes
Follow Jordan L.
Unfollow Jordan L.
Share Review
Report Review

Trange of products are available for trading is impressive. I can access global markets through their platform.

Date of experience: June 22, 2023
Despina I. XS Rep
over a year old

Dear Jordan,
We appreciate your positive XS Review regarding the impressive range of products available for trading at XS.com. Enabling access to global markets is a key aspect of our services, and we're pleased to know that our platform allows you to trade a diverse range of products. Your satisfaction is important, and we're here to continue providing you with access to a wide variety of trading opportunities.
Best regards,
XS Team

Australia
3 reviews
25 helpful votes
Follow Tim C.
Unfollow Tim C.
Share Review
Report Review

Сustomer support provided exceptional assistance and efficiently resolved the issues. Since then, I have been using xs.com without any difficulties

Date of experience: June 20, 2023
Despina I. XS Rep
over a year old

Dear Tim,

We're glad to hear that XS.com's customer support provided exceptional assistance and efficiently resolved any issues you encountered. We're committed to providing a seamless experience for our users. If you have any further feedback or questions, please don't hesitate to reach out.

Best regards,
XS Team

GB
2 reviews
1 helpful vote
Follow Eleanor O.
Unfollow Eleanor O.
Share Review
Report Review

10/10 - Excellent CFD provider with competitive spreads and reliable execution. Highly recommended.

Date of experience: June 15, 2023
Despina I. XS Rep
over a year old

Dear Eleanor,

Thank you for your review! We're thrilled to hear that you've had an excellent experience with XS.com. We're committed to providing competitive spreads, reliable execution, and top-notch service. If you have any further feedback or questions, please feel free to reach out.

Best regards,
XS.com Team

Canada
2 reviews
0 helpful votes
Follow Ewan F.
Unfollow Ewan F.
Share Review
Report Review

Good customer support = Their customer support team is very responsive and helpful. They've resolved all my queries promptly.

Date of experience: June 11, 2023
Despina I. XS Rep
over a year old

Dear Ewan,
We're delighted to hear that you've had a positive experience with our customer support team at XS.com. Providing responsive and helpful support to our clients is a top priority, and we're pleased to know that they've resolved all your queries promptly. Your satisfaction is important, and we're here to continue providing you with excellent customer service whenever you need assistance. Thank you for your XS Review!
Best regards,
XS Team