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YouTubeReviews 1,220

2.3

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YouTube Reviews Summary

YouTube's reputation is increasingly marred by customer dissatisfaction, primarily due to excessive advertisements and perceived censorship. Users express frustration over the platform's reliance on ads, which disrupt viewing experiences and lead many to consider alternatives. Complaints about account suspensions and a lack of transparency regarding community guidelines further exacerbate concerns about customer service. While some users appreciate the vast array of content available, the overall sentiment indicates a growing discontent with YouTube's management practices, prompting calls for more user-friendly policies and a potential shift to competing platforms.

This summary is generated by AI, based on text from customer reviews

service
343
value
320
shipping
204
returns
205
quality
318

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Arizona
1 review
0 helpful votes
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Un-American company
January 9, 2024

They hate free speech. This is a platform ran people trying to suppress speech and trying to protect people's feelings. If you want your voice back go to rumble.

Date of experience: January 9, 2024
Washington
2 reviews
7 helpful votes
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You are supposed to be able to record games and watch them later. I can only do that on my PC and NOT on my TVs. I have to watch the games live or settle on highlights that are brief. I used to be able to record all of the games that I want and watch them when I want. I've searched the internet for a solution and nothing will fix this. I haven't found a live body from YouTube to help out. Seems like everything is online and it doesn't work. Also, it's very difficult to use the (PC) fast forward in a way to rush through commercials. On DirecTV, there were none of these issues.

Date of experience: January 1, 2024
Oregon
2 reviews
3 helpful votes
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Horrible Company
December 28, 2023

Immoral, money hungry, uncaring. That's what YouTube is. They don't care at all about their creators or viewers who pay their bills and it's impossible to even contact someone for help because apparently they're too good to function like a normal company.

SOMEONE NEEDS TO MAKE AN ALTERNATIVE. I'm so tired of this place. Currently using ad blockers to ensure I don't ever give YouTube another penny. But really I want a whole new platform altogether. This place is horrible. Avoid it like the plague if you can.

Date of experience: December 28, 2023
Minnesota
1 review
2 helpful votes
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Any sort of geopolitical comments I left were censored by the ai algorithm. After trying to make a couple points for several hours I gave up, pulled my personal content, and deleted my accounts. I will be searching for an alternative platform.

Date of experience: December 21, 2023
Florida
1 review
3 helpful votes
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I'm almost forty years old and on this app you have to type in explicit version because YouTube only plays the clean version. And to me that is highly annoying especially when driving or at work. So I won't use this app anymore for music at all. And I used it for years. I went to i heart radio, and I'm so much happier. This is a real music app and it's dedicated to Playing great music all the time. See ya later YouTube!

Date of experience: December 20, 2023
Florida
1 review
0 helpful votes
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I was at a friend's house and was watching some youtube videos. The next day I was at my house and wanted to show my girlfriend a couple funny videos I watched previously. I typed in the exact same search words and like SEVERAL times before wouldn't you know, can't find the video, itll show me a bunch of censored videos of the same thing I'm looking for but not the exact video. My account is for 18yr of age and older so it should show up when type it in. It's really frustrating to be honest. Youtube makes a crap load of money and still has a lot of BS going on... are yall sleeping or what!? Why do you make it so hard to find the same videos that's been up for years with the same search by names. And another thing, alot of people i know plus MEEE! PAY YOUTUBE MONTHLY! To have AD FREEEEEE! VIDEOS! So why are channels like law and crime network and active self defense adding ads into the videos itself. The videos don't stop and go to the ad, they integrate it in the video itself! I don't think that's right. If I pay for NO ADS then please don't double play me. Me and all my buddies around 45-50 of us are thinking about ditching our monthly subscription because why pay for no ads, if we're still going to have to watch them. Hopefully someone can resolve these problems with youtube before youtube becomes a thing of the past! We see how quickly things can change these days so... I can't believe I have to bring all this up to a multi million dollar company, are yall sleeping or what at work? Hire me, I'll definitely help make youtube a way better and user friendly experience!

Date of experience: December 14, 2023
Denmark
1 review
2 helpful votes
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DIspeable
December 11, 2023

The use of "stealth censoring"/"shadow banning" is completely dismantling the entire platform. They are likely doing this for the income, as mentally challenged people like (place-neo-"movement"-here) will be discouraged from further binge streaming, if they see comments challenging their viewpoints

Date of experience: December 11, 2023
Connecticut
1 review
0 helpful votes
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Ads showing up too frequently on youtube.

Youtube is currently undergoing an increase in ad time, perhaps because its search business is losing revenue to chatbots... for every excessively repeated ad that I'm forced to watch on youtube -- I will downvote youtube and the company producing that ad -- i.e. I will find their business and downvote it. When I see the same company's ad three times in two minutes, that's worth a downvote. This is protest. I will amend this if I either see the youtube ad frequency reach normalcy (shouldn't see it twice in the same hour).

Date of experience: December 8, 2023
Ukraine
1 review
0 helpful votes
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Nice platform
December 8, 2023

The translation of your text from Russian to English is: "The best video platform in the world, I can't put it any other way. Although I not only watch videos here, but also listen to music. I also recommend getting a subscription to watch without ads, especially since the price of $5/month is not that much.

Date of experience: December 8, 2023
California
1 review
0 helpful votes
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YouTube is always lit
December 1, 2023

YouTube has pretty much got all the videos. Like all of them. And the best quality videos too. Yeppp

Date of experience: December 1, 2023
Oregon
1 review
4 helpful votes
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Too much censorship
November 23, 2023

They've become too nit picky lately, and do not seem to know the definition of harassment or bullying. They want all comments to be kissy kissy fake $#*! and I will not comply. YouTube can go straight to hell. Wish there was a - star button, as they don't deserve 1 star.

Date of experience: November 23, 2023
Texas
1 review
5 helpful votes
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Nazi censors
November 17, 2023

Be very careful what you write on YouTube comments. Because they'll allow some people to say a lot of things. But anytime you bash, YouTube or somebody, they're going to censor your comment and violate your First Amendment, right. So youtube is a pathetic piece of $#*! platform.

Date of experience: November 17, 2023
Texas
3 reviews
9 helpful votes
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It not hard to find nudity of just women on YouTube and they say tastefully nudity is only allowed but seems any kind of nudity with women even if it shows full vagina

Date of experience: November 14, 2023
Georgia
1 review
4 helpful votes
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Trash
November 12, 2023

YouTube's advertisement bombardment has reached an intolerable level on the iOS app, interrupting content with annoying ads every 30 seconds. The excessive frequency of these interruptions disrupts the viewing experience and feels like an incessant assault on user patience. Furthermore, the heavy-handed moderation policies have stifled free expression in the comment section. Attempting to voice controversial opinions is now an exercise in futility, thanks to overzealous moderators acting as self-appointed white knights. This restrictive atmosphere detracts from the platform's once vibrant and diverse community engagement, leaving users feeling stifled and frustrated. YouTube needs to strike a better balance between ad revenue and user satisfaction, as well as reconsider its moderation approach to foster a more open and inclusive online dialogue.

Date of experience: November 12, 2023
California
1 review
0 helpful votes
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ANNOYING!
November 11, 2023

The funniest youtubers r on youtube and they r soo fun to watch. But... it CAN be annoying. Because there r MULTIPLE ads and its so so soo annoying. There was this time where me and my little sister was watching america s got talent and we had to 12 unskipable and that was the worse time ever. I cant w/ youtube rn

Date of experience: November 10, 2023
Indiana
5 reviews
2 helpful votes
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I have never personally had a YouTube Channel, so my opinion may be skewed, but in my experience, YouTube is a fabulous platform, full of creativity, and incredibly useful. As any platform, however, there are issues. I have here a list of pros and cons, I hope they prove useful.

Pros:
- The ability to find almost anything you need to learn about
- The ability to post almost any of your creative desires, urges, and activities easily.
- A pretty good system for getting rid of illegal content. (I'm talking generally, you won't find videos with illegal activity on your homepage, unless you...search for it.)
- Pretty good UI, with a simple to understand setup and organization.
There are inevitably others, but I am giving general lists here.
Cons:
- Spam. Unless it is super bad, most spam/hate videos will get through. As a platform for sharing opinions and such, YouTube allows strong opinions. Both good and bad.
- Moderation. I am not hating on YouTube Mods. They have a lot on their plate, and will not be able to look deeply into each and every problem they are shown. This can lead to quick decisions that may not be the best option.
- Comments. There are hateful people on the internet, and the comment section is a toxic keyboard warrior's favorite battleground. Comments can build up a small creator, or cause them to leave completely. Comments are tough man.

Overall, YouTube is a pretty helpful site, but it has issues that could use help. However, I do like YouTube, and I will continue to use it.

[Images: Screenshots by me of some examples of ease of access. If I want to learn Music or Color Theory, all I do it look it up and there you go, exactly what I need.

Date of experience: November 6, 2023
Oregon
1 review
9 helpful votes
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Neal is so fat
November 2, 2023

This app went from a magical place to find people doing creative/random $#*! to get your mind off of reality to a swarm of $#*!ing ads and bull$#*!. They've done everything to make this website a full time job and it really sucks the fun out of everything, also if you happen to give ANY money to youtube I guarantee you have some form of autism. I hope neal trips on a banana and breaks every tooth in his mouth while also breaking hit foot. Thank you very much for your time and have another $#*! day!

Date of experience: November 2, 2023
Florida
1 review
0 helpful votes
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They blocked my account because they want to force me to pay the YouTube premium and the excuse is that I have an advertising blocker, I have a Mac and I have never put an antivirus or a blocker on it, like the coministas do, they force you to pay if you want service when This is free and if I don't want advertisements I pay the premium

Date of experience: November 2, 2023
Latvia
5 reviews
0 helpful votes
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Premium
November 3, 2023

I hate advertising while watching a video. I bought premium and now I watch series without advertising. It's really a pity that I have very few advantages with a premium account.

Date of experience: November 1, 2023
Texas
4 reviews
40 helpful votes
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Youtube used to be cool, but now if I say something someone doesn't like...I get punished, and my comments get removed, and I get blocked from speaking/commenting at all. That's not enough though, they further have to label my words as bullying or harassment. I'm tired of watching the quality of content diminish because creators walk on eggshells trying not to get demonetized over words or opinions in a country where our Constitution guarantees FREE SPEECH. It gets old watching videos of violence and vulgar language then seeing the host of that channel have to censor the very words used in the video he just showed. I'm tired of seeing videos of women with their cleavage blurred out like it's shameful to have female anatomy. I'm tired of Youtube being used to control information.I see the slow and gradual trick being pulled on us.If we let it keep happening on youtube, eventually will be no free speech ANYWHERE in America. BOYCOTT YOUTUBE!

Date of experience: October 30, 2023