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ZamGold Reviews Summary
The company generally garners a mixed reputation, with several customers praising its quick delivery times and friendly customer service. Many have reported positive experiences with specific representatives, highlighting efficiency and helpfulness. However, significant concerns arise from numerous complaints about delayed deliveries, unresponsive customer support, and difficulties in obtaining refunds. A recurring sentiment suggests that some customers feel misled by the company's service guarantees, leading to accusations of it being a scam. Overall, while there are loyal customers who appreciate the service, the company faces serious challenges in reliability and transparency that could undermine its credibility.
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I purchased a power lvl 3-50. The emailed me asking for personal info like drivers license, bills, and other info. After doing a lot of research this company is based out of China and sells your info to people who buy identitys. Zamgold refuse it issue a refund so paypal is going to dispute it. If that doesn't work I'll have to dispute it through my bank.
This site is amazing with gold delivering... 15-30 and i got my gold. Sometime even faster... keep it up love it.
After processing my payment through paypal I received an email saying they would not complete the transaction unless I sent them a picture of my passport/ID and credit/bank card! I, obviously, told them no and asked for a refund. They, of course, refused.
If this happens to you, don't bother contacting paypal, their buyer's protection doesn't apply to virtual items. Just call your bank and initiate a chrageback right away. Luckily, paypal's seller protection doesn't apply to virtual transactions either so your chargeback will finish quickly. It is important to use a real credit card, not a prepaid or a debit, so you will have the option of a chargeback with your bank sticking up for you.
BTW - read the 5-star reviews here closely. Many are very similar, the english is a little off, wording more like a cheesy ad than normal speech... just sayin'
This is a good website for me and usually I can receive the gold I bought in 30 minutes. If there is something wrong, maybe it will take longer, as the cheap price, I think it is worth waiting. The cheap price you get, a little longer time you should wait. This is absolutely a good website for wow gold.
Total Scam, ordered gold never got delivered... excuses and no refund. Heres the conversation i had with the "Customer Support"
Ava:(06-06 05:19:37)
Thanks for your coming. This is ava. I'm the Customer Service Representative on duty today. May I help you?
You:(06-06 05:19:51)
Hello, Id just like to check the status of an order please
Ava:(06-06 05:19:58)
Please tell me your order number or email, I will check for you.
You:(06-06 05:20:27)
****************
Ava:(06-06 05:20:35)
We will try our best to buy your item before its expired
You:(06-06 05:20:50)
Is there anyway i could get part of my order now?
Ava:(06-06 05:22:26)
Please give me 1 min for checking
You:(06-06 05:22:36)
Ok thx
Ava:(06-06 05:23:53)
Sorry we have no stock now
You:(06-06 05:24:35)
Ok, i purchased the gold with expectation of fast delivery. Can we refund my money since you have no stock? Please
Ava:(06-06 05:25:07)
Sorry we cant refund you now and we will try our best to be quick oooooook?
You:(06-06 05:25:26)
You can refund my money
Ava:(06-06 05:26:38)
Sorry cant refund you now as my position
Ava:(06-06 05:26:44)
Manager isnt here now
You:(06-06 05:27:28)
Ok then, I will call Paypal, and my bank. I'll also make sure I leave Reviews all over the internet about your fraudulent services.
Operators are not available for the moment. Please leave your email or phone number. We will contact you as soon as possible. Sorry for the inconvenience.
Ava:(06-06 05:34:29)
I need to leave the computer temporary for something, you can browse our website to see the product details, or leave your contact information, I will reply when i am back, sorry for the inconvenience.
You:(06-06 05:38:30)
Ava why you gotta be a scammer
Operators are not available for the moment. Please leave your email or phone number. We will contact you as soon as possible. Sorry for the inconvenience.
Bought some gold two weeks ago, they have refused to deliver anything.
Charged the amount back through my credit card company, surprised they still have any ability to do business.
They go to an awful lot of trouble to rort people for small amounts of money.
Complete scam.
Great company, quick delivery times, and a very friend attitude. Add them up on Skype to see if what you want is in stock first though. Would highly recommend that you choose these guys over the next gold selling website.
Thanks for the great service. Very fast delivery, great communication and customer service
Zamgold is a bunch of bull$#*! I dont understand how these people can still have a website and collect money from people after all these comments. Dont waste your time or money. What a joke.
Paid them with PayPal for my gold and instantly received a email saying the wanted a picture of my ID or they would not deliver, I refused and they will not deliver or refund.
Instantly initiated a dispute with PayPal.
Do not buy from these scammers
ZAMGOLD has great service and the best of all the staff Hoy Stark is a very nice and helpful person. She helped me with my problem and I would recommend this site.
Thanks for a great and affordable service guys, I am now a customer for life... Keep up the fantastic service.
CROOKS STOLE MY MONEY.
I went on their website bought gold, then asked them how long it will take. They said they were out of stock and had no idea how long it would take.
I demanded a refund through them and they just played stupid like the crooks they are.
DO NOT BUY GOLD FROM THESE CROOKS. YOU WILL GET YOUR MONEY STOLEN.
YOUR ACCOUNT WILL GET BANNED FROM THESE PEOPLE.
Fast and dependable even on big orders. Ordered 100mil swg credits received it in under 3 hours wow!. Have ordered over 200mil credits and every time no matter the amount, i get friendly service and fast delivery for a cheap price and i will continue to order and give my support. This is by far one of the most dependable companies that wont screw you over thanks ZAM :P
2 days so far waiting... Chat says they don't have the money and they need time. I am giving them 1 more day but I feel that's not going to happen. I used paypal so I will just dispute this if they fail to deliver. All the 5 stars on here are fake...
I bought the gold 2mil and started talking to she told me where to go and what to do. I am wait as I write this to get my gold she say it should not take more then a couple of mins! Great and real website and gold tradeing!
Professional live help your website has, and to help me a lot, thank you.
Price was right and delivered in less time than stated! Thank you for the A+ service!
Thank you and I sincerely hope I am not a pain. I am no longer using the services of the other provider they were prompt and curtious hwoever they ran a special and did not include me after I had spent considerable money with them over a long time. So far your team is responsive and I will be sticking around as you cover the games I play thanks.
This is a scam site. They fill these reviews with fake 5 star reviews to keep their rating high. Look at the English used to make these "5 Star reviews" all broken English (Chinese English). If I could give these guys a 0 I would.
I ordered from these guys (they said they had enough gold in stock) 15 mins delivery. Waited... they then said they only had 1% of my order and they could deliver 3% tomorrow. I said not good enough - cancel my order (not about to wait another 25 days for the rest). They then immediately said they have 10%, I said not good enough - cancel my order. Then then said in the exact next line they have the full amount and for me to log into the game for collection. I refused as they try to get you to log into the game to get a screenshot of you collecting the gold when they will either trade the full amount then cancel the transaction OR trade you a small amount and photoshop the figures OR make a toon with your name on a different server and trade with it for a screenshot (these are all the examples I have heard so far).
Unfortunately, I was too late to fine this and all the other sites with bad reviews (I only started looking after I thought I would get ripped off). Do not make the same mistake as I did - yes their gold price is cheap but there is a reason for it. They are scammers!
From the business
Buy World of Warcraft Gold from ZamGold. Com. Cheap World of Warcraft Gold on hot Sale. Buy Cheapest WoW Gold for Sale from our Store. Buy cheap WoW Gold with 100% Security Guarantee.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members