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ZumalkaReviews 147

3.8

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Zumalka Reviews Summary

Zumalka has a rating of 3.8 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zumalka most frequently mention customer service and long time. Zumalka ranks 20th among Pets sites.

service
4
value
3
shipping
3
returns
1
quality
9

Instant Feedback

550 reviews

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Washington
1 review
0 helpful votes
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There's been a bump on my cat's neck for a few months. Vet told me it would take invasive and dangerous operations just to test the bump, and to eliminate it. I decided to try the homeopathic route first. So far the bump hasn't shrunk but it's only been a few days. However, the kitties don't notice at all that I spritz this into their water! They drink it right up, making administering this super easy. I love that it is not just for cat's with tumors and strange bumps, but also I use it on my older kitty just to keep his immune system in check! Double whammy. My only complaint here is the price - $70+ for a couple ounces of spray! But it's a HELL OF A LOT BETTER THAN A $3000 VET APPOINTMENT! I'm grateful and excited to see if this shrinks my cat's bump once and for all. I want it to disappear completely! Thank you!

Date of experience: May 9, 2022
Zumalka -. Zumalka Rep
over a year old

Thank you for your great and detailed review Olivia! We really appreciate it.
The Piptopet product actually contains the mother tincture of the medicinal mushroom, so that does increase the value of the bottle. We have worked hard to maintain the quality of all our ingredients despite the product cost increases during Covid. We feel that our pets deserve nothing less than the best!
Thank you for choosing us and we hope that you cat can keep getting better with our products.

Florida
2 reviews
0 helpful votes
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From what I have bought i haven't had 1 bad experience. They have saved my dog many of times. Thank you

Date of experience: May 5, 2022
Zumalka -. Zumalka Rep
over a year old

Dear Connie,
We are so happy that you found us and that your dog has benefited so much from our products! Thank you for choosing us and for sharing your experience with all of us!

Florida
1 review
0 helpful votes
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Fast shipping
May 2, 2022

We just started using the product, hopefully it works! Otherwise, easy placing an order and fast shipping

Date of experience: May 2, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Daria, We are happy that your got your package quickly and were able to start it already for your pet. We are here for you and your pet every step of the way.

Michigan
1 review
0 helpful votes
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Customer service
April 30, 2022

I was having issues trying to track my package and so i sent a message to customer service and i got a response within 24 hr with a new tracking and i was able to see where and when my package was coming.
Thank you very much for your quick response.

Date of experience: April 30, 2022
Zumalka -. Zumalka Rep
over a year old

Dear Candace,
Thank you so much for taking the time to review our services and business. We are so happy that we were able to assist you with your package tracking. We always love working with fellow animal and holistic lovers like you and are sure that you will love our natural product line for your pet(s).
Thank you for choosing us Candace!

New York
2 reviews
0 helpful votes
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Great Service
April 28, 2022

My consultation on the phone was excellent and my order arrived fast, and perfectly wrapped. Instructions were easy to follow. Overall great service.

Date of experience: April 28, 2022
Zumalka -. Zumalka Rep
over a year old

Dear Jaime,
Thank you for your feedback. We could not be happier that everything from the consultation to delivery went quickly and smoothly for you. For sure when dealing with a sick pet (especially cancer), it is stressful and we hope that with our services and excellent products we can help share this difficult time with you and that your cat will be as comfortable as possible.
Thank you for choosing us!

Wisconsin
1 review
0 helpful votes
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Heart murmur remedy for senior dog
April 27, 2022

Good description of products. 1st time on site for heart murmur remedy for aging dog.

Date of experience: April 27, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Rebecca,
Thank you for your feedback on your first time visiting our website! We are very happy that your senior dog will benefit from our natural product for his or her heart. We are here for you both any time you should need us!

Ohio
1 review
0 helpful votes
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Order experience
April 22, 2022

My order arrived on time and was exactly as described. No issues or surprises. This is the way I like things to go when ordering online. I would order from this company again

Date of experience: April 22, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Tina,
Thank you for sharing your experience with us. We are so happy that everything went smoothly for your to choose and receive our natural products for your fur baby. Thank you for choosing us for your pet's health!

Nevada
1 review
0 helpful votes
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Amazing Customer Service
April 20, 2022

I order a couple products and they were shipped out almost immediately and arrived just as quickly. During the shipping time, my dog passed away and therefore the product was no longer needed when it arrived. I contacted them and explained what happened. There response email was so touching and heartfelt. They explained, without hesitation, it would be fine to return the products.

What an amazing company and employees!

Date of experience: April 20, 2022
Zumalka -. Zumalka Rep
over a year old

Dear Kelly,
Again we are so very sorry for your sad loss! This is never an easy time for a pet parent. You are for sure in our thoughts and we will always be here to help any time you should need us again in the future.
*hugs*

New Hampshire
1 review
0 helpful votes
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Love them and their products
April 20, 2022

Our cat Nemo was diagnosed with cancer, lymphoma, just over a year ago and I started him on piptopet and TONICPET #4 not long after his diagnosis. He's also on a steroid every other day. He's still here and doing amazing and I swear it's because of these products.

Date of experience: April 20, 2022
Zumalka -. Zumalka Rep
over a year old

Dear Pamela,
Wow thank you so much for sharing your experience with Nemo! We could not be happier for your both!
Thank you for giving us the chance to show you and Nemo how excellent our products are. We appreciate you and send warm hugs to Nemo.

Pennsylvania
1 review
0 helpful votes
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Satisfied
April 19, 2022

Shopping was simple. Company reached out a couple times to be certain I had all the info that I needed and that all my questions were answered.

Date of experience: April 19, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Judy,
We are so happy that your shopping experience with us has met your expectations. We always strive to make sure all pet parents can find what they need and feel the support of our team of specialists along the process.
Thank you for your purchase!

Louisiana
1 review
0 helpful votes
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My credit card
April 19, 2022

I was wondering why my credit card was charged another $9 after my order was placed.

Date of experience: April 19, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Vicky, We only charge your card with what you ordered. However, some credit cards (very rarely) will charge an "international transactions fee" for some online orders, perhaps that is what happened here. You can contact your credit card about this fee and see if they can wave it for you.
Thanks for your order with us Vicky!

New York
1 review
0 helpful votes
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The customer service representative and the specialist were all very helpful! They were super helpful and encouraging with answering all of my questions.

We've been giving Waffles Optimum Kit plus the white blood cells for just about a week. So far, he's responded well as he's eating more than he has in a long time. It also seems like the tumor might have decreased a little in size so far. Hopefully, he will continue to respond well.

Date of experience: April 18, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Anna, We are thrilled that our services and help have helped you find what your pet needs to feel better. Thank you for choosing us.

Arizona
1 review
0 helpful votes
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One week difference
April 17, 2022

I bought the gingivitis package and in a week I am seeing results, gums are looking better and I feel confident it will resolve the issue.

Thank You & God bless,
Toni

Date of experience: April 17, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Toni! This is such great news! We always love to hear back on how treatments are helping pets feel better. Thank you for taking the time to leave us your review!

Colorado
1 review
0 helpful votes
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Showing Improvement After One Week
April 14, 2022

Received our order a week ago and have been using the glaucoma spray ever since and I do believe my Miss Molly's eye is starting to show improvement. Keeping my fingers crossed!

Date of experience: April 14, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Renae, Thank you so much for sharing your experience with us! We are so happy that your beloved Miss Molly is already showing improvements with our products! Surely the products will continue their good work for her to feel much better.
We appreciate you Renae, and be sure to contact us if you should need us at any time during the treatment process.

Tennessee
1 review
0 helpful votes
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Happy returning customer!
April 10, 2022

You guys have been a life saver! I'm so glad I took the chance with the holistic approach!

Date of experience: April 10, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Suzanne, Thank you so much for your review! We are thrilled that you have found us and that our products are helping your fur baby.

California
1 review
1 helpful vote
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Long shipping times
May 8, 2022

Wish the shipping was faster. Love the products though.

Zumalka attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2022
Michigan
1 review
0 helpful votes
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Last hope
April 6, 2022

Very simple, my cat has lost most of his mobility and is now very weak from a jaw infection. I thought he might recover if he got some mobility back but he may be too far gone. Eats very little, lost weight. Just want him to be at home when it is time.

Date of experience: April 6, 2022
Zumalka -. Zumalka Rep
over a year old

Thank you Rose!

South Carolina
1 review
0 helpful votes
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Starting to notice changes
March 27, 2022

My cat has been dealing with glaucoma for a little while and we are noticing the eye swelling starting to decrease after a couple dosages. We hope it will help to take care of the problem!

Date of experience: March 27, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Geoffrey,
That is such WONDERFUL news! Thank you for sharing and keep up the good work!

Pennsylvania
1 review
0 helpful votes
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An Excellent Resouce - FINALLY
March 26, 2022

Love the interaction of this site! Recommended a product that would help in conjunction to the item I found. I received an email requesting more information on the situation I am experiencing w my cat and I filled out all of the questions and the doctor responded with recommendations and approved my purchases as well! Such peace of mind with all of the assistance I received. I'm looking forward to seeing great results w these natural remedies.

Date of experience: March 26, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Jill,
We are so happy that you have had a great shopping experience with us. Our team of experts are always available to help pet parents such as yourself every step of the way if needed. We love what we do and hope your pet feels better soon!

Virginia
1 review
0 helpful votes
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Medication
March 20, 2022

My dog was diagnosed with a indolent ulcer and was given antibiotics for about 3 months and no results then they suggested to get a procedure Keratotomy I didn't feel comfortable due to his age. I decided to call homeoanimal and they recommended to use SilverPet, Cornea Ulcer, Tonic Pet #4 and #12. My dog's ulcer is gone in less than 2 months! I highly recommend their products they are the best!
My dog is a senior so I continue to use these products for preventive care.

Date of experience: March 20, 2022
Zumalka -. Zumalka Rep
over a year old

Hi Diana, Thank you for your order! It is so nice to hear that our website is easy and detailed. We are also always available for any other questions you may have along the way.