I'm a small business owner of two barbershops. Half my staff are my apprentices. My shops are considered schools. I also run a non profit cutting hair for the homeless. I'm a full time Mental Health Worker at a local hospital, as well. I'm raising six kids. Most of them are adopted.
Therefor, I'm experienced in customer service. Communication is key. People are not paperwork. A businesses online presence is essential, including online customer service.
