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ArtFireReviews 436

1.7

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ArtFire Reviews Summary

ArtFire has a rating of 1.7 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ArtFire most frequently mention tracking number, customer service and credit card. ArtFire ranks 563rd among Marketplace sites.

service
127
value
122
shipping
118
returns
100
quality
102

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South Carolina
1 review
0 helpful votes
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SCAM
July 16, 2021

Ordered online Artfire's website - Graco car seat $76.00. Paid for order through paypal & Artfire received/deposited my money. Never received the car seat. I sent multiple emails - no response. ArtFire sent a false USPS tracking number to Paypal showing delivery. USPS was contacted and they confirmed the SCAM. The USPS Tracking number sent by Artfire or zen23ur had nothing to do with our shipment. Please don't do business with these folks. Nothing more than fraud/theft. White collar crime. Suntrust bank is also investigating them for fraud on our behalf.

Date of experience: July 16, 2021
Arizona
1 review
0 helpful votes
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I would give them a zero if possible. I placed an order mid June for a lifetime shed. I never received an order or shipping confirmation. Every time I email them, I get an immediate automated response. If they do follow up, they aren't nice about it. I finally canceled the order after a month and not getting any answers, and contacted PayPal to get my money back. I agree with others, in that, this is a total scam.

Date of experience: July 15, 2021
Texas
1 review
0 helpful votes
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Discouraging
July 15, 2021

I just moved and have nothing, no furniture, no money, and I thought that this site was legit... but NO. My money has been extorted and nothing has shipped. So I don't eat for a month, wow, this is getting worse with these internet scams. These people need to be shut down, for real! I am not giving any rating, because none is deserved. They also do this on Ebay, which I am about cancel as well. Pay pal is no help! PS. It made me give at least one star... ugh!

Date of experience: July 15, 2021
Texas
1 review
3 helpful votes
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Scam artist
July 15, 2021

Ordered a amplifier and messaged them on when it would be shipped never heard anything then all of a sudden I get an email saying it was shipped to my doorstep at a certain time which I was there but never got the shipment

Date of experience: July 15, 2021
Michigan
2 reviews
0 helpful votes
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Stay Away!
July 15, 2021

This site is a glossy front office for thieves. I too am a victim of fake tracking number used to give paypal a license to reject my claim. I am now filing with the credit card company(my credit union) to get the scam seller nicked for the money and back in my pocket. The lure of the prices at this site are not worth the effort you have to undertake to reverse your bad decision.

Date of experience: July 15, 2021
Pennsylvania
1 review
1 helpful vote
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Artfire.com is a platform for scam artist.
July 15, 2021

Purchased an item, paid for it thru PayPal as it I saw the only method they accept. They collected my money instantly and I have no confirmation, communication, explanation, nothing after 4 days and multiple attempts to contact. This is a scam, look at their reviews. They need to be shut down.

Date of experience: July 15, 2021
California
1 review
0 helpful votes
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Scam!
July 14, 2021

I paid for a jbl 5 speaker and no tracking number or anything, no response through multiple emails. Do not get scammed and buy from this site. They take your money and run!

Date of experience: July 14, 2021
Wyoming
2 reviews
0 helpful votes
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DO NOT ORDER ANYTHING FROM THIS WEBSITE!
July 14, 2021

I wish I could have gave them a -5 star rating! This is a fraudulent website. We ordered a Mr Buddy heater from this website back in the middle of May and we gave them a month to get the item delivered to us and we got nothing. On June 16th I requested our money back by email and we received no correspondence back.

Date of experience: July 14, 2021
Minnesota
1 review
0 helpful votes
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Scam
July 14, 2021

There scammers you buy something then they disappear! I Emailed them no respond what's so ever don't buy anything from them!

Date of experience: July 14, 2021
Michigan
1 review
1 helpful vote
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Complete Scam
July 13, 2021

I set up an ArtFire account 6 years ago, but never opened my shop, and never logged back in.

They charged me $4.99 for having a "starter shop" out of the blue this month, and have refused to refund me. They also managed to turn on "automatic payments" via my PayPal, but somehow this is considered an "authorized payment" via PayPal, so I'm out of that money apparently, despite never having bought, sold, or even listed items on their site. The worst part is you have to request for them to delete your account for you! I will never do business with ArtFire again, and will stick with Etsy.

Date of experience: July 13, 2021
Missouri
1 review
0 helpful votes
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CROOKS
July 13, 2021

Don't order from this site they are organized theft ring don't give them anymore money!
It's too good to be true don't fall for it!

Date of experience: July 13, 2021
Colorado
1 review
0 helpful votes
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Ordered a bistro set for $99. They never sent it and never responded to any emails. I filed a claim with paypal but they closed it saying it was delivered even though it was not. I suspect they send a small piece of mail to show delivered tracking and STEAL your money. NO recourse through ARTFIRE.com and paypal is garbage as always.

Date of experience: July 12, 2021
Texas
1 review
0 helpful votes
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I purchased a baby bed for my daughter. She having a baby boy. In December. And that was my last. I've not heard back from customer service with a shipping date. This is sad to steal people's money and not answer the emails

Date of experience: July 12, 2021
Wisconsin
1 review
0 helpful votes
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Scammers!
July 12, 2021

After placing an order and having to jump through hoops just to get a false response, I won't be dealing with this site again. The seller falsified tracking information and haven't been communicating like they said they would. Place your order somewhere else.

Date of experience: July 12, 2021
Georgia
1 review
0 helpful votes
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Scammers. I ordered a 3500gph sand pool pump for 99.99 and received a package of disposable masks. I've got an open case with PayPal. I suggest you don't order from this site. It's terrible

Date of experience: July 12, 2021
Florida
1 review
0 helpful votes
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Thief's just takes your money.
July 11, 2021

I order a roomba, never got shipping info. Contacted PayPal and opened a case. The next day they sent me fake shipping information and an email saying I need to close my case on PayPal. I emailed different emails that were associated with my order and no response from any of them. You can just send your money to me and I'll send you a thank you card at least you'll be getting more than you'll be getting from artfire.

Date of experience: July 11, 2021
Indiana
1 review
4 helpful votes
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Scam!
July 11, 2021

The site might be ok but they don't verify their sellers. I knew something was wrong when I used PayPal and it did not return to the purchase page for final authorization. The seller took the money and ran. Different names and contact information given each time. And then this seller had the nerve to use a tracking number that was not under my name or address. Fortunately. PAYPAL refunded my purchase price since I never received the product ordered.

Date of experience: July 11, 2021
Nebraska
1 review
0 helpful votes
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Best jersey I have ever bought, took a month to get but the quality & price made it worth while. #GBR

Date of experience: July 11, 2021
California
1 review
0 helpful votes
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I purchased a camera lens from this idiot and they haven't sent me anything no response, nothing. They stole my money. Ill never use this site again

Date of experience: July 11, 2021
North Carolina
1 review
0 helpful votes
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S C A M!
July 10, 2021

I have been told that if the price is to good to be true then it is a scam. I had a friend of mine order something and it said 12-14 days and she never got it. She tried to message the seller and the company and no answer. Luckily she did it with a prepaid card so she really didn't loose a lot of money. Check your websites multiple times before you purchase anything.

Date of experience: July 10, 2021