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ArtFireReviews 436

1.7

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ArtFire Reviews Summary

ArtFire has a rating of 1.7 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ArtFire most frequently mention tracking number, customer service and credit card. ArtFire ranks 563rd among Marketplace sites.

service
127
value
122
shipping
118
returns
100
quality
102

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Alabama
1 review
2 helpful votes
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SCAMMERS
July 10, 2021

Ordered a bench that Never Came! **don't be lured in by low prices. It's a SCAM** Seller conveniently DISAPPEARED FROM SITE. Called VISA to dispute my $99. Artfire should be shut down!

Date of experience: July 10, 2021
Florida
1 review
0 helpful votes
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Scammed 2 times
July 9, 2021

I feel bad for this company has plenty of potential. I purchased two different occasions for a fluval fx 6 canister filter first time was funny received a blank envelope from California ty paypal for my refund.so I tried again with a different seller stupid me felt for it again emailed seller he replies 3 to 4 days it will be shipped give it some time due to covid ya right. These scammers need a life... they should be prosecuted to the max hard working people getting scammed on such good deals... so if it looks like a super duper deal be warned it might be a scam. Yup and there contact email will dissapear wola poof no such email or shop.so your stuck like chuck. Had to give em 1 star for this review

Date of experience: July 9, 2021
Georgia
1 review
0 helpful votes
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Scam
July 9, 2021

I ordered a Ryobi pool vac on 6/27/21 from The Sunshine store. The seller never sent me an invoice or the tracking number to track the item. They gave PayPal the tracking info once I tried to cancel the payment. I tracked the package through UPS. The seller sent it to the wrong name and address on purpose. Thank God I payed through PayPal and I'm able to get my money back. Do not order from them and Artfire isn't helpful.

Date of experience: July 9, 2021
Pennsylvania
1 review
0 helpful votes
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Scammed!
July 8, 2021

I purchased a pool through this website from seller *******@aol.com, when it didn't ship I looked up reviews and realized I was getting scammed I asked PayPal to stop the transfer of money and they let them send a tracking number out and said my item was delivered. I never received a swimming pool. I'm now scammed and PayPal won't do anything to help me. Hopefully I save someone else from being scammed by this website and this seller. Karmas a $#*!

Date of experience: July 8, 2021
Texas
1 review
2 helpful votes
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ArtFire needs to be shut down letting all these scammers make money thanks to them and ArtFire receiving profit from all the fake sales going on here. How do they get paid as soon as the order is placed. They should do like Mercari and not get paid until they have gotten rated. To make sure you did get the items ordered and not a boggus package with medical masks...

Date of experience: July 8, 2021
Tennessee
1 review
1 helpful vote
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Scam
July 7, 2021

Odered two chairs in June no tracking number, no way of contacting seller. This needs to be taken off the web.

Date of experience: July 7, 2021
Florida
1 review
0 helpful votes
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I wish I had seen this website BEFORE I ordered 2 bedframes from Artfire's website... I am sure I will never see the merchandise or my $108 again. No response to ANY emails. Just happy I didnt spend more.

DO NOT USE THEM! Stick to amazon or well known retailers.

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
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Site for scammers
July 7, 2021

ArtFire is full of scams. I learned the hard way. I ordered a ryobi lawnmower and nail gun. What I received was a small package with 10 disposable face masks in an opened package. If you're looking at this site, close your browser and don't ever come back. Trust me, if it looks too good to be true it is because it is! Thankfully I made my purchase through PayPal so I was able to get fully refunded. Oh and the "store" I purchased from disappeared within 2 days after I placed my order. I strongly advise NOT to take any chances. Do not purchase from this site! I apologize to any legitimate venders. You may want to move your business to a new site because these scammers are going to shut this site down eventually.

Date of experience: July 7, 2021
Texas
1 review
2 helpful votes
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Scam. They even show a tracking number of some shipment that is not even your address and give it in disputes. Paypal rejected my dispute saying tracking number is given. Even when I said I got nothing, they closed the dispute. The site is absolute fake.

Date of experience: July 7, 2021
Texas
1 review
1 helpful vote
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Scammer Community
July 7, 2021

Scam. You will place you order, not receive it, file a claim with Paypal and they will provide a shipping tracking number to your city that was not actually for you. Clever and works because none of the shippers give actual address verifications, only cities.

Date of experience: July 7, 2021
Georgia
2 reviews
0 helpful votes
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Scammers lure you in with cheap prices and then take your money. They don't ship your order or answer your email request.

Date of experience: July 6, 2021
Arizona
2 reviews
2 helpful votes
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I learned after it was to late. I never received my order. It was two black pool lounge chairs. Anyway, Im still waiting for PayPal to reverse the payment and it's been a month!

Date of experience: July 5, 2021
New York
1 review
1 helpful vote
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BIG SCAM! You can pay wth paypal shame on them never get what you order nor cant contact SHUT this place down JOKE

Date of experience: July 5, 2021
New York
1 review
2 helpful votes
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Just a scam
July 4, 2021

I order a laptop and got an empty envelope with a sponge.
So they have a tracking Number so a can not dispute the charge

Date of experience: July 4, 2021
Washington
1 review
1 helpful vote
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I ordered from there site from a scammer. The scammer failed to respond and rolled up shop with everyone's money. Artfire takes no responsibility for their vendors or consumer purchases. Below is their position on their vendors: ArtFire Customer Service Team (ArtFire.com)
Jun 29,2021, 10:01 AM MST

Hello,

ArtFire provides a listing service similar to a classified ad. Anyone is welcome to list and sell on ArtFire as along as they comply with our Terms of Service. Those terms include a requirement to ship products in a timely fashion and communicate with buyers. If Sellers fail to comply with our TOS they are removed from the platform and their shops are closed. We do remove sellers on a regular basis who have not fully complied with our TOS. All purchases are made between buyer and seller. ArtFire does not process payment or have access to any funds. This means that a buyer can always dispute or initiate a chargeback directly with their payment provider.

Sincerely,
ArtFire Customer Service

Date of experience: July 3, 2021
Pennsylvania
1 review
1 helpful vote
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BIG SCAM
July 3, 2021

This organization is completely dishonest and has only one objective; profit at any expense. They refuse to identify and block scamming sellers, even when they are notified. Their policies place all the responsibility on the buyer, and they don't care if you are robbed. Imagine selling a $700 Weber grill for $199. Absolutely ridiculous. Stay far away from this website, take your name off their member list, and write a negative review on every social media site you have access to. Eventually they will shut down when buyers and sellers stop using their site. Artfire and especially John Jacob's have made America and the decent person trying to make a living look like thieves and scammers. Immoral, shameful and despicable.

Date of experience: July 3, 2021
Idaho
1 review
1 helpful vote
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SCAMMERS, THIEVES
July 3, 2021

This website is bogus, I ordered a lego boost set and they send me masks! It was expensive too and I never heard back from the seller. So then I burned the masks. TERRIBLE experience.

Date of experience: July 3, 2021
Colorado
1 review
17 helpful votes
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This app is a scam thats all I can say I regret spending my money on low life people who have to take from other get a job and stop stealing peoples hard earned money I spent $40 sum on a tv that they still haven't even contacted me about shipping and I should of read the reviews before buying from here I highly regret coming on this site just stay on Amazon everyone cause u are just losing your money once they get it there site will disappear and you won't even get a answer from the seller they give u all fake accounts so don't do it

Date of experience: July 3, 2021
Kentucky
1 review
1 helpful vote
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ZERO Stars!
July 3, 2021

Do not, I repeat, DO NOT buy anything from this website. They do not support their customers OR their vendors and any disputes are at your OWN expense. We ordered an item from one of their "screened and approved" vendors, they took our money ($100), never provided the product, no refund or any correspondence from the vendor, who then disappeared without a trace. ArtFire did NOT support, assist, or accept any responsibility for this transaction. Buy here at your PERIL, or be sure to use PayPal, since using your own bank/credit card will surely afford you nothing but a loss of funds.

Date of experience: July 3, 2021
Florida
2 reviews
2 helpful votes
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I have had an Artfire account for many years and out of nowhere,
I start getting bills that I owe money... They have ABSOLUTELY
NO WAY TO STOP THESE BILLS AND NO WAY TO CANCEL AN
ACCOUNT ON THEIR WEBSITE! YOU HAVE TO JUMP
THROUGH HOOPS TO TRY TO CANCEL YOUR ACCOUNT! ITS
WORSE THAN A GYM MEMBERSHIP! ITS LIKE A GYM
MEMBERSHIP THAT YOU NEVER SIGNED UP FOR! BIG
SCAMMING WEBSITE! SCAMFIRE!

Date of experience: July 3, 2021