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ArtFireReviews 436

1.7

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ArtFire Reviews Summary

ArtFire has a rating of 1.7 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ArtFire most frequently mention tracking number, customer service and credit card. ArtFire ranks 563rd among Marketplace sites.

service
127
value
122
shipping
118
returns
100
quality
102

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Iowa
1 review
21 helpful votes
Follow Gisele S.
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Don't be lured by the bargain prices
July 2, 2021

Best price on the web for everything under the sun EXCEPT you never get what you ordered, i. E. I ordered a craft cutting machine... I received an envelope with disposable masks. Looks great with paypal since they did ship the item. No customer service. The stores quickly disappears from the website after they sell you something. Although I got reimbursed from paypal under the buyers' protection. They are scams.

Date of experience: July 2, 2021
Washington
1 review
1 helpful vote
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Total SCAM!
July 2, 2021

I purchased an item on the Artfire site and the seller never sent the item. So I sent the seller a message to either find out where my item was or get a refund, and the seller did not respond. Next, I tried to contact Artfire's customer service, but they don't really have any. I could not find any way to file a complaint and get my money back. Do not buy anything from any seller on Artfire.com. The whole set up is a scam. I'm currently working with PayPal to get my issue resolved, but I don't know if I'll be able to get my money back.

Date of experience: July 2, 2021
Mississippi
1 review
1 helpful vote
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Stay away from this website. It's a scam. It'll be nearly impossible to get your money back. The website doesn't take responsibility for anything. Maybe they are taking a commission of off what the alleged sellers steal from the people who fail for this scam.

Date of experience: July 2, 2021
Washington
1 review
1 helpful vote
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Mistore advert Seresto collars. I ordered 3. What I got was bullsht 'all natural' collars stor closed

Date of experience: July 1, 2021
New Jersey
2 reviews
1 helpful vote
Follow Donald L.
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They simply charge your card and hope you don't dispute. They never shipped product and are complicit with scammers pretending to sell product... My charge ended up being a guy who gives "sports tours" and he never responded to requests for tracking etc...

Date of experience: July 1, 2021
Michigan
1 review
1 helpful vote
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YOU WELL LOSE YOUR MONEY WITH THIS COMPANI. DONT WASTE YOUR MONEY WITH THIS COMPANY, YOU WILL PAY FOR NO THINK, GARBAGE THIEF COMPANY. I PAY 300 DOLLARS FOR THIS GARBAGE COMPANY, DONT WASTE YOUR TIME WITH THIS PIECE OF SH. COMPANY.

Date of experience: June 30, 2021
Texas
1 review
1 helpful vote
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Scam scam beware
June 30, 2021

The company is a complete scam. I purchased a mini refrigerator for $99 I received a toy whistle instead. Do not buy from this company or you will be disappointed

Date of experience: June 30, 2021
Maine
1 review
2 helpful votes
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SCAM
June 30, 2021

Purchased a $160.00 lego set from rtshop and only received a package of Japanese surgical masks... buyers STAY AWAY

Date of experience: June 30, 2021
Kentucky
1 review
1 helpful vote
Follow Rebecca S.
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I ordered a pool and pool set. I have not received nothing except for my payment receipt. I have emailed the company and seller. The seller has not responded. I will not order nothing else. I work hard for my money.

Date of experience: June 30, 2021
California
1 review
1 helpful vote
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There damn thiefs
June 29, 2021

They are thief's i placed an order about a month ago and still haven t received my order ive been asking for my refund and cant get no damn respond back at all i should have read there reviews first

Date of experience: June 29, 2021
Florida
2 reviews
25 helpful votes
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Scam!
June 29, 2021

Artfire needs to do a better job of regulating the sellers that are listed on the site. I ordered a pool for $99 in the beginning of June and today I received a 10 pack of disposable face masks. I don't recommend ordering anything from this site as they don't take responsibility for your loss and it's impossible to contact certain sellers. If you're looking for a bargain this is not the place to go, as you will be scammed instead.

Date of experience: June 29, 2021
Texas
1 review
3 helpful votes
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Scam Website
June 29, 2021

Please do not order from this website. This website is a Scam. I purchased a Barbeque Grill and never received it. I received an empty package. I sent multiple emails to the seller no responds. Someone needs to shut this Website down. This Website is a Scam. Please do not send them money.

Date of experience: June 29, 2021
Florida
1 review
4 helpful votes
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White aluminum women mountain bike..
June 29, 2021

TOTAL SCAM! Buyers beware, I should have read the reviews first, but I order a bike $99.99 and received a three piece pack of surgical mask made from china. Bummer. But I'm writing now so beware, stay away from artfire..

Date of experience: June 29, 2021
Virginia
1 review
2 helpful votes
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They sent an empty envelope that is not even big enough for a six person spa. I reached out to both the website and the shop that is under another name now... Leeanshoop with an email of *******@outlook.com. Buyer beware, scam, scam, scam!

Date of experience: June 29, 2021
Missouri
1 review
1 helpful vote
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Thieves
June 29, 2021

Read all of the reviews before you purchase anything from this place. I purchased an item from this store and never received anything. I reached out to them and got a brilliantly worded excuse

Date of experience: June 29, 2021
Florida
2 reviews
1 helpful vote
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I wanted to purchase a metal swing set from the website. I had questions for the seller however, after days of waiting no response. I emailed the customers support email as well. I messengered the company and they said they are only a platform for sellers and are not involved in the selling or delivery of products. They're suggestion, find another seller! I went back on the web site to find a negative review by another consumer who actually placed the order did not get the product and the same level of support. Be Aware!

Date of experience: June 29, 2021
Ohio
2 reviews
5 helpful votes
Follow Katrina W.
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Ordered an item from a seller on artfire very disappointed with the company and the seller's represented on the site. I ordered a Wilson Clash 100 tennis racquet, received an envelope that stated I ordered wall clamps. Mind you the envelope was received with an invoice for wall clamps with tracking number for the Racquet. This is why people do not order things online because of the risk of being scammed out of their hard-working money. Requesting a refund is a joke and also a scam.

Date of experience: June 28, 2021
New York
1 review
0 helpful votes
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Artfire is a scam
June 28, 2021

It deserves no stars! There is no recourse to track or even cancel order. My faulty for not investigating site. I wish I ordered Yeezy shoes for my grandson for his birthday as he was excited to tell me they were on sale. Any time I ordered anything online I receive a notice from seller but not this one

Date of experience: June 28, 2021
California
4 reviews
6 helpful votes
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This company posts ads for chinese scam companies and the show up on google shopping. I ordered a eagle peak canopy and just got a package with a piece of Styrofoam and others have posted the same with the return address: BFE corporation ******* Monte Vista Ave, China CA *******-5722. I wrote to Artfire and the claim no responsibility even though they are complicit in the scam. SHUT THEM DOWN

Below is what I ordered and the envelope of what I received

Date of experience: June 28, 2021
New Mexico
2 reviews
5 helpful votes
Follow CJ A.
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Artfire is a joke DO NOT USE
June 28, 2021

Do not use artifire. They take absolutely no liability for their website, and allow basically anyone With an email to possess an account and when that account rips or scams you they take no liability. They ban the account in other words letting that person who scammed you create a new email in order to continue to scam people. Their support team literally left me a thumbs up.

Date of experience: June 28, 2021