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Accessory Geeks Reviews Summary
Accessory Geeks has a rating of 3.7 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Accessory Geeks ranks 17th among Mobile Accessories sites.
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EDIT: They didn't reply emails and also they blocked my email address. I'm not able to send an email them. If you want to buy something from them, throw thant money from window at least one homeless can get it and it's better than these kind of "people"
NEVER TRUST THEM AND DON'T BUY ANYTHING ON THEIR WEBSITE. THEY DON'T SEND THE PRODUCT AND DON't GIVE THE MONEY BACK. ALSO I SENT MORE THAN 50 EMAILS AND SEND MESSAGES ON INSTAGRAM, THEY DIDN'T EVEN ANSWER IT. TOTALLY FRAUD!
Quick delivery, great price, nice quality product! I highly recommend Accessory Geeks service to everyone!
Terrible customer service. I ordered 3 phone cases on Sept 2nd, 2020 and after a week I decided to call and check on the status. No response so I left a message then sent an email to inquire of my package. No response to the email either. As of today, it's been 2 weeks and 2 days and after 4 calls/ voicemails & several emails, there's still no response. Terrible customer service, I can't see how they treat customers like this and still stay in business. To me, no response means - I don't care about you, we don't even care if you purchase our product, why don't go somewhere else and purchase from them. This is what no response means. As a member of the military, I learned respect is earned through hard work and service. This means Accessory Geeks doesn't respect its customers. Shame on them! Will reach out to my bank to get my money back. If they don't have something then they shouldn't promise people something they can't deliver.
Happy with their service. Used it for different orders already. They have large variety of product and amazing service!
Wonderful service, had great time shopping here. Very careful shipping as i chose delicate items. Not disappointed
They don't answer email, answer phone, or ship product. Worst customer service. I'm going to try to get Amazon to pull them as a seller. And contact better business bureau. This is really An awful company.
I ordered a case for husband cellphone on April 24th. After waiting several days email to get tracking info to know when to receive my purchase. It took them 2 days to respond stating checking status. After several days passed email again for status due to my item was due to be receiving 5-7 business days. After another day of waiting for response, stated sorry item not in stock refund will be refunded 3-5 business days. Two weeks later now a month later after order no refund made. Several emails no response, and many voicemails on phone# provided on bankstatement of charge no response. Phone call is either busy or automated voice stating due to high call volume please leave message for call back. Worse customer service ever in my life. Business is a scam.
I have purchased protective cases for my iphone 6s from them in the past. Twice they sent the incorrect case and I had to contact them in order to receive the correct item. Again I ordered a case and received an incorrect case. I have emailed twice and just receive a standard acknowledgement of my "order". I have repeatedly attempted to call during their posted business hours and am met with a busy signal each time. Very poor customer service and unable to get an order right the first time. I will not place an order with them again.
It is the good sarvesh and fast delivery so good nice product and good quality and low price and my experience with the company is very good
Really its good service network, i wad submitted request and i got the product within 4 to 5 days from raised the request, i thanks to all the staff of Maxbhi technical and non technical staff all service delivery department for their service. And i wish to all staff for his good future.
Yes, It might have been my mistake in the address I put to receive the order in the first place, but when I noticed it was wrong I contacted customer service. Quick response and they said they had just processed it since they received it back but I didn't receive it again after giving them the right address. It's been 27 days after they re-shipped it and I don't know how to get my money back instead.
I ordered a phone case in December 2016, but it was the wrong size (my fault). When I tried to reach customer service to exchange it for the correct size all I got was a busy signal night & day forever! I sent an email & got an automated reply saying someone from customer service would contact me within 48 hours, but no one ever did! I finally got someone on the phone & they gave me an authorization code to return the phone case for a full refund. Today is March 30,2017 and I still haven't received a refund, nor can I get anyone to respond to my phones, emails, etc.
From my experience with this company, DO NOT PURCHASE from them. I bought a phone case for a Christmas Gift and unfortunately I purchased the incorrect one. I have contacted them 4 times to try and return it. I am still waiting for them to get back to me. Although my order was handled quickly and the product arrived quickly, they ruined it by not assisting in the follow up with a return.
I was charged twice for the same purchase. I tried contacting them twice, and still haven't heard anything.
I received the wrong items and they have not returned my emails and phone # is always busy.
Order date 8-12-16. Order received 8-18-16. Been trying to get them to correct there mistake since 8-18-16. Still waiting. This is the worst company I have ever dealt with. Do not deal with them it is not worth it. I feel I had my money stolen from me.
So far, I can say I am satisfied with your services and your products. Hope you continue to be so. More power to you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members