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The company enjoys a generally positive reputation, with numerous customers praising the quality of its products and the aesthetic appeal of its jewelry. Many reviews highlight the exceptional customer service, particularly in resolving issues such as lost items and exchanges, indicating a commitment to customer satisfaction. However, some concerns arise regarding inconsistencies in product fulfillment, such as discrepancies in size and design expectations, leading to dissatisfaction among a few customers. Overall, while the company excels in product quality and responsiveness, addressing fulfillment inconsistencies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Ordered ring; band stone fell out... received replacement with smaller center stone. Not what was promised... very dissatisfied customerwill NOT order again and informed all friends to NOT do business with this Company!
I am thrilled with my beautiful ring, can wear such a nice ring really feel good! My friend recommend me this website, i love the design.
Aclya was great to deal with and the ring was perfect! We had to go up in size so we requested an exchange and it was dealt with extremely fast and in the most courteous way. I will continue to recommend to friends and co-workers!
They went above and beyond to ensure I received my ring, when it was lost, by no fault of their own. Made everything right. I highly recommend them to everyone. You will not be disappointed. Quality product. A million thanks!
Great quality for the price and is definitely an eye catcher. The sparkling three stone wedding band is of high quality. Love it so much! Fits perfect.
Aclya is a fashionable and creative online jewelry shop. We create the most beautiful and timeless rings, bands, pendants and other jewelries for jewelry lovers all over the world.
All products will be well-packaged to you. And if you are not satisfied at all with your purchase, Aclya Jewelry offers a one year warranty against manufacturing defects on all of our products, and a 30 day return guarantee.
Aclya Jewelry aims to manufacture great jewelries not only with high-quality, but also with vitality and spirit.