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Ad IQ has a rating of 3.5 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ad IQ most frequently mention customer service, social media and online marketing. Ad IQ ranks 31st among Marketing sites.
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This is a horrible marketing agency. Do not use them for your website or your business, they falsely promise front page of google searches and personalized care while exaggerating the terms and conditions. When in reality they take weeks just to get back to you about changes or edits, fail to produce results. When they do finally update the website they reword everything you said and post blatantly wrong information. On the original phone call I was lied to and told if we didn't see results we would be eligible for a full refund. Called today to try and cancel with refund only to be told to go kick rocks. I have zero results from this endeavor with adiq. Our business social media is outperforming the "keyword optimized" website. Save yourself the headache, go with literally anyone else. Do not be naïve as I was.
Every time I get their e mails I respond STOP> They dont stop. I dont want to do business with you or have my time wasted with these e mails.
I ended up not using the products Ad.IQ developed for me because I already had a website that I preferred. My preference was to contract for SEO consulting only, but unfortunately, SEO is wrapped into the Ad.IQ website. Thankfully, Ad.IQ understood my situation and refunded my last payment completely. We had a number of frank conversations and am impressed with their commitment to customer satisfaction.
Hi Diane,
Thank you for giving us a chance to provide a solution. We appreciate your patience and thank you for the positive feedback about our team!
Thank you,
Quality Assurance Team
Tania has been really helpful with this whole entire process. She always answers all my questions and is very respectful and is always a great pleasure to speak with her.
This company charged me for 2 months 149 and did not do anything then they called me and ask for the code for my listing so they can start work after 3 months. And that after we spok for 4 hours every time half hour to so they will start working on that but then my listing is down. No google adrees after i mess with this ad.iq took my bussnes down
Danielle is amazing! She is always patient and always know the answer to my question or ask others until she gets me to understand everything I needed. She also offers me numerous services AD IQ offers whereas other associate only solves my current question or pushes me to other resources etc… really recommend Danielle!
I have tried to give this company a chance. Payed well over $800. They messed up the google verification to start with. Which took a month to fix that problem alone. They made a completely different website that was trash in order to "boost SEO". All it does is confuses customers and other add companies say they would modify my own website, Not make a new one that looks horrible. Has none of my logos. That's what shows up first on google. Not my real site. Every time I call them they say it will take 3 months to boost seo on your real site, it's been over a year. They wouldn't refund me back in January. They were promising they would get my real site if I would provide my business license, DBA or utility bill. So I sent them all instead of just one. This fixed the problem for about 2 weeks, then I started receiving emails again that google needs my business license. It's a never ending cycle of $#*!.
After read bad reviews I decided to close my account. I called customer serviceand her name was Jennifer. I told her I would like to close my account. She told I should pay $400 for cancellation. I told I paid $300 one week before. They are charging for nothing. Just waste money. Don't have business with them.
They thought they could pull the wool over my eyes. Not so. I've run ads before and worked at microsoft as an sem analyst. I didn't have time to run my own ads and create content but I should have hired someone to do so. The quality assurance cat tried telling me that $300 in ad spend accrued over 4 days. For such a specific and targeted niche as mines, this was a lie. Then he said they didn't do any work because I had asked for a refund. So they didn't do any content production, no ad placement and didn't communicate with me whatsoever. They also didn't even set up my socials correctly. No bio, photos, not even stock photos. For a month of them doing nothing I paid 300. Then this dude had the nerve to go back and forth with me. This is not an ad agency. They don't know ads, Cpc, how to write ad copy or ANYTHING. Do not hire them. Go with someone like a teenager who is willing to learn how to do it.
I went through with this company hoping to receive what they promised which was a great way to advertise my company on google and get on to the front page, also on google maps, and be able to have a viewable profile website on google. None of this was true and after the agreement was signed I never heard back from them.
Jacob was great! The best representative i have ever gotten on the phone. I am very grateful for the help he was able to provide during this pandemic. Great customer service!
I Have been dealing with Tanner and Katie, they have been incredibly professional and knowledgeable. I have dealt with a number of similar companies in the past, and I can tell you without a doubt that the Team at Ad.IQ has been by far the best as well as easiest to deal with. Great communication, excellent understanding of how to achieve results, and the way they deploy their strategy has been precise and in accordance with best practices policies.
Great Company, greater staff, and even better service. Top Shelf Team@ Ad.IQ
Just want to say that Jacob P it is a excellent person to help people with any account stuff needed! Very thoroughly and clear about stuff, I really appreciate his work!
Thank you Nicolas!
I deal with this company at least 4 times a week. They are so nice and patient with me - which I understand can be a struggle sometimes. Thank you again!
Thank you Melanie! We appreciate you as well.
I've been with em for quite a while now. Really happy with how things have progressed be patient. Under an
Thank you, Tom!
I went through a pretty stressful time, totaling my company car, and ADIQ really helped me out. I'm going out of my way to blast this online. They're getting me leads and helped me through the tough time. Thank you.
We're sorry to hear about your car, but happy that we were able to alleviate some of the frustration from that situation.
I have been working with AdIq for more than 3 months now and these guys are amazing. They didn't let me down when I needed. Always there to take calls and help. Highly recommend for SEO services. Their track system is very good to keep control of everything. Thanks a lot for all
Thank you Marco!
I'm not sure what some of these other reviews are on about but literally they help me constantly, are patient when they do and are all sweethearts!
We try to make everyone happy - but all feedback is good feedback as we grow from it!
Know that within it I really want to recommend. I'm a handyman and I really wish I did this years ago. Thank you
Better now than never!
I can't believe how rude I was to start, I'm embarrassingly impressed at how well their customer service team served me. Thank you everyone. I'm sorry,
It's your business, no need to apologize. We're happy that you're happy!
Answer: Hi Sonny, Yes indeed Bradley works with us. Have a great day!
Answer: Hi Sonny, Yes indeed Bradley works with us. Have a great day!
Answer: We do indeed have these certifications, they are attributes to our in house Marketing Expert who manages Ad.IQ's online presence. Please let us know if you have any further questions.
Answer: Hi Susan, Give us a call at 888-402-2347 so we could discuss all of this! Thank you.
Online Branding by Ad.IQ. Delivering online marketing services for SMB and Enterprise Customers
Hello Terry,
Thank you for taking the time to leave us a review. We want to address your concern to make sure you are not receiving unwanted communications from our office but have been unable to identify your file based on the information provided here. Please contact us at 888-402-2347 x1 so we can make sure we fix this for you.
Sincerely,
The Quality Assurance Team