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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
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When they arrived, I quickly opened them and went wow! Very feminan, sexy, and oh so naughty, absolutely loved them!
I was very disappointed in this slip. While the color was pretty the fit was awful. It did not fit right on my chest. In fact even though I have small breasts they kept popping out. Not a good product at all. I've had others from you that were much better.
Adore Me has become my go-to place for daily wear. I'm always impressed by the variety of designs, available in a range of sizes and fits. As someone who has previously struggled to find a bra that was both beautiful and comfortable for all day wear, I have recommended this brand to all of my friends and will continue to do so. Returns are simple and quick, and I always feel like my money is well spent.
I was very unsatisfied and very disappointed in the items that I bought and I'm been buying from your for years so now I'm looking into other companies to buy from Thanks.
Haven't tried them on yet because I'm working on my beach bod but I already know they're gonna be cute AS HELL!
Every time I order the shipping takes too long and usually I lose the ability to track the item for a few days before it randomly shows up.
Hi Ashley,
Thank you for the review!
Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to our products and services.
We are very sorry for any inconvenience the shipping of your product may have caused. I shared your feedback with the relevant team for review.
We aim to better cater to your needs in the future!
If you need assistance with anything, please let me know. We're here to support you!
All the best,
Adore Me
help@adoreme.com
Whether I need panties, pajamas or lingerie and bras, I usually find it here. Sizes are spot on as well.
I was so impressed with Adore me the first time I ever ordered from you - I was able to "customize" my band size and cup size to my exact fit - and everything I ordered fit perfectly! This time around I had a "muffin top" in one bra, and gapping on the other bra; all the same size I'd ordered before. Just a bummer.
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Easy shopping, love all the designs. I'm glad that there's option for tops n bottoms. Especially being heavy up top, I can select the correct size
I loved my box and everything in it. I couldn't afford to keep everything but I did keep quite a bit of it!
I am not certain what the issue is, but it seems that you are consistently slow with delivery. This particular one took weeks, which is unacceptable. I paused my membership because I am not certain you will do better. Until I know you will, I'm not subscribing.
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Very easy to choose and pick what you want.
Shipping was very quick and correct!
Will definitely be purchasing from Adore Me again!
I ordered a few sets, but since they didn't have my typical size I went with a sister size. When I tried it on I thought they fit ok but wanted to see against my normal size. I expected that I would be able to return/exchange in store but they keep the store and the site separate. I didn't realize that going in and I wish there was better integration and customer service between the site and the store. Otherwise, I always love the products at Adore Me.
I found something I was looking for. It felt great when I wore it. It washed up nicely too. I was happy
I love everything that I have received. It's very sexy and I was told I look good in my underwear. 😋
I buy medium-large orders a couple of times a year, as I enjoy keeping the lingerie collection fresh (and my boyfriend always enjoyed) We broke up now and then I got my order but everything is still so cute and fits so well!
I'd been watching the brescia bodysuit to restock my size for months, so I had to order it as soon as I saw it. It fits nicely and is very flattering, and I definitely enjoy the compliments from my boyfriend. Very happy with this purchase!
I ordered a set a while back and now ordered another in a different color. The bra seems to fit about the same, but the underwear are way bigger even though I ordered the same size.
Fit was perfect. I love it. It was simple to order and delivered on time making the experience perfect
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Rochelle,
Thanks for taking the time to review us.
So sorry to hear that we did not meet your expectations with the products you received.
Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please note that you may send back the entire set for an exchange or a return, using these helpful instructions: https://help.adoreme.com/hc/en-us/articles/4405267144727-How-do-I-return-my-item
If there is anything else that we can assist you with at this time, please let us know.
Best regards,
Adore Me
help@adoreme.com