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Adore MeReviews 13,305

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Mia's first crotchless panties!
August 11, 2025

When they arrived, I quickly opened them and went wow! Very feminan, sexy, and oh so naughty, absolutely loved them!

Date of experience: August 1, 2025
New York
2 reviews
0 helpful votes
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I was very disappointed in this slip. While the color was pretty the fit was awful. It did not fit right on my chest. In fact even though I have small breasts they kept popping out. Not a good product at all. I've had others from you that were much better.

Date of experience: August 1, 2025
Colorado
1 review
0 helpful votes
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Always a Great Experience!
August 10, 2025

Adore Me has become my go-to place for daily wear. I'm always impressed by the variety of designs, available in a range of sizes and fits. As someone who has previously struggled to find a bra that was both beautiful and comfortable for all day wear, I have recommended this brand to all of my friends and will continue to do so. Returns are simple and quick, and I always feel like my money is well spent.

Date of experience: July 31, 2025
New York
1 review
0 helpful votes
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It wasn't the right kind
August 10, 2025

I was very unsatisfied and very disappointed in the items that I bought and I'm been buying from your for years so now I'm looking into other companies to buy from Thanks.

Date of experience: July 31, 2025
Desta W. Adore Me Rep
5 months ago

Hi Rochelle,

Thanks for taking the time to review us.

So sorry to hear that we did not meet your expectations with the products you received.

Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please note that you may send back the entire set for an exchange or a return, using these helpful instructions: https://help.adoreme.com/hc/en-us/articles/4405267144727-How-do-I-return-my-item

If there is anything else that we can assist you with at this time, please let us know.

Best regards,

Adore Me

help@adoreme.com

Colorado
1 review
0 helpful votes
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I already know I'm in love
August 10, 2025

Haven't tried them on yet because I'm working on my beach bod but I already know they're gonna be cute AS HELL!

Date of experience: July 31, 2025
California
1 review
0 helpful votes
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Shipping takes too long
August 10, 2025

Every time I order the shipping takes too long and usually I lose the ability to track the item for a few days before it randomly shows up.

Date of experience: July 31, 2025
Desta W. Adore Me Rep
5 months ago

Hi Ashley,

Thank you for the review!

Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to our products and services.

We are very sorry for any inconvenience the shipping of your product may have caused. I shared your feedback with the relevant team for review.

We aim to better cater to your needs in the future!

If you need assistance with anything, please let me know. We're here to support you!

All the best,

Adore Me

help@adoreme.com

Georgia
1 review
0 helpful votes
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Love it
August 10, 2025

Have been apart of the VIP club for a year now and I love it! Would definitely recommend. It's worth every penny

Date of experience: July 31, 2025
California
1 review
0 helpful votes
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Whether I need panties, pajamas or lingerie and bras, I usually find it here. Sizes are spot on as well.

Date of experience: July 30, 2025
Colorado
1 review
0 helpful votes
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The sizing is not consistent.
August 9, 2025

I was so impressed with Adore me the first time I ever ordered from you - I was able to "customize" my band size and cup size to my exact fit - and everything I ordered fit perfectly! This time around I had a "muffin top" in one bra, and gapping on the other bra; all the same size I'd ordered before. Just a bummer.

Date of experience: July 30, 2025
Desta W. Adore Me Rep
5 months ago

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California
1 review
0 helpful votes
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Sexy
August 9, 2025

Easy shopping, love all the designs. I'm glad that there's option for tops n bottoms. Especially being heavy up top, I can select the correct size

Date of experience: July 30, 2025
Missouri
1 review
0 helpful votes
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Wonderful items
August 9, 2025

I loved my box and everything in it. I couldn't afford to keep everything but I did keep quite a bit of it!

Date of experience: July 30, 2025
Colorado
1 review
0 helpful votes
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Slow Delivery
August 8, 2025

I am not certain what the issue is, but it seems that you are consistently slow with delivery. This particular one took weeks, which is unacceptable. I paused my membership because I am not certain you will do better. Until I know you will, I'm not subscribing.

Date of experience: July 29, 2025
Desta W. Adore Me Rep
5 months ago

Error fetching data: You must provide either email, memberId, or mobileNumber

New York
1 review
0 helpful votes
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Very easy to choose and pick what you want.
Shipping was very quick and correct!
Will definitely be purchasing from Adore Me again!

Date of experience: July 29, 2025
New York
1 review
0 helpful votes
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I ordered a few sets, but since they didn't have my typical size I went with a sister size. When I tried it on I thought they fit ok but wanted to see against my normal size. I expected that I would be able to return/exchange in store but they keep the store and the site separate. I didn't realize that going in and I wish there was better integration and customer service between the site and the store. Otherwise, I always love the products at Adore Me.

Date of experience: July 29, 2025
Michigan
1 review
0 helpful votes
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Ìt was good.
August 8, 2025

I found something I was looking for. It felt great when I wore it. It washed up nicely too. I was happy

Date of experience: July 29, 2025
New York
1 review
0 helpful votes
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Love my undies
August 7, 2025

I love everything that I have received. It's very sexy and I was told I look good in my underwear. 😋

Date of experience: July 28, 2025
Louisiana
1 review
0 helpful votes
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Love as a plus size girlie!
August 7, 2025

I buy medium-large orders a couple of times a year, as I enjoy keeping the lingerie collection fresh (and my boyfriend always enjoyed) We broke up now and then I got my order but everything is still so cute and fits so well!

Date of experience: July 28, 2025
Michigan
1 review
0 helpful votes
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So cute!
August 7, 2025

I'd been watching the brescia bodysuit to restock my size for months, so I had to order it as soon as I saw it. It fits nicely and is very flattering, and I definitely enjoy the compliments from my boyfriend. Very happy with this purchase!

Date of experience: July 28, 2025
Romania
1 review
0 helpful votes
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I ordered a set a while back and now ordered another in a different color. The bra seems to fit about the same, but the underwear are way bigger even though I ordered the same size.

Date of experience: July 28, 2025
Kansas
1 review
0 helpful votes
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Great product
August 7, 2025

Fit was perfect. I love it. It was simple to order and delivered on time making the experience perfect

Date of experience: July 28, 2025