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The company's reputation is marred by significant concerns regarding customer service and product quality. Many customers report long shipping delays, poor communication, and difficulties with returns, leading to frustration and dissatisfaction. Complaints about damaged items and misleading product representations are prevalent, undermining trust in the brand. However, some customers appreciate the variety of available posters and express satisfaction with specific orders, indicating that quality can vary. Overall, while there are positive experiences, the recurring issues suggest a need for improved operational efficiency and customer support to enhance overall satisfaction.
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I ordered a canvas poster on a mount from Allposters recently. The poster looks good but is mounted only on a rigid frame, not on a board. It came with a hanging wire attached to the frame but the wire is quite stretchy and is fixed too high on the frame so that the picture hook is visible above the poster when it is hung. Once delivery costs of £21 are added, the overall cost of the poster seems quite expensive. However, the delivery was very prompt and well-telegraphed and the item was well packaged.
Cyber Monday they were advertising 45% off EVERYTHING. I spent an hour with my 10 year old picking out posters only to be told the 45% off is only on full price, not sale price items. That's just plain wrong. If it was full price items only, it should not have said everything. I wasn't the only one complaining but they delete the complaints on their Facebook page instead of addressing them. Terrible business practices!
Not Happy Jan. They overcharged for shipping ($76 when it should have been $23, which they admitted to later in an email), didn't give me the discount they advertised. Finally provided a discount via PayPal refund (after complaint), but still no refund on overcharged shipping.
AND I still don't have the item.
I would recommend that anyone considering buying from this seller to think twice and do your homework. Wish I had. I would never buy from them again.
Customer service is very poor. You'll receive automated computer generated responses to your concerns, and they won't address the issues you put forward.
DON'T BUY FROM THEM.
They advertise 40% OFF on Everything but when you go to the checkout part the discount is just about 11% and NOT 40%.
Be aware and do yourself a favor, check your shopping cart before placing your order.
Allposter DO NOT offer 40% OFF - Its just a cheap SCAM.
BE AWARE!
Such a horrible experience with this seller. Two items were out of stock, but I had to fight tooth and nail and lodge a complaint through paypal before they gave me the correct refund (they only wanted to refund me $52 of $106. When the items that were in stock arrived, they were severely damaged. A poster seller that doesn't know how to package posters! Just abysmal in every way. (I ordered from them one other time before and I didn't get the order at all, they had to resend.)
This company has tried to charge me 3 times for an order that I received over 12 months ago. They won't answer any emails they just keep trying to charge my credit card for an old order. Don't trust them.
I am giving this website 1 star because I had to give a rating, otherwise it would be negative 1 star. It has been over a month since I've placed my first order, which was for two posters. The shipping info said it was sent in multiple boxes, so at first I didn't really think anything of it when I only received my first poster. However, two weeks later I still hadn't received the second one. I called customer service and they reordered the second poster and said to expect it within three business days... here I am two weeks later with no second poster. And of course the phone number on this website does not work. Way to $#*!ing suck. Never ordering from this $#*! site again.
Ordered a Men's Adult medium tshirt from them on Amazon. They sent a youth medium. When we contacted them and told them the mistake, they insisted we got what we ordered.
It has been one month waiting for an $85.00 shipment that I expected to arrive at the beginning of the school year. Meanwhile, my classroom walls are still bare and the posters - supposedly all "in stock" - are "in process".
I ordered 12 posters back on 7/7/14. It is now 8/29/14. ZERO contact from this BS company. Received ONE poster back on 7/22. Can someone tell me what type of maggots we're dealing with here? And if this has been going on for so long, why isn't this site taken down?
I set up a wholesalers account for my store. The nearly 100 posters they sent me were removed from their packaging, all rolled together and thrown in a box. I expressly ordered these posters for resale. They look used and worn. Customer service keeps running me in circles and does nothing. I would not recommend Poster Revolution.
I ordered 2 items at the same time (t-shirts) received one - wrong size to what I ordered (even the order sheet had the right size but the t-shirt was two sizes smaller!) and the second one has never arrived. They have sent me standard replies i. E. blamed customs, they've sent a replacement etc and months later still nothing. I have had to take further action just to get a refund.
RELENTLESS spam even after you 'unsubscribe'.
Fell in love with 42'' poster, was cheap enough unless you want it framed. The frame was cheap plastic (no biggie), but the BIGGEST disappointment was for $300.00 for a HUGE piece of artwork, they use the CHEAPEST LAMEST PLASTIC instead of glass! I was mortified! ''museum quality''? $300.00 for a poster with a cheap plastic frame and CHEAP plastic that scratched as getting it out of paper! Buyer beware. Customer service ignores you and the spam just keeps coming. Never again and a shame because they have nice posters!
Super fast shipping, (took about three days). I also ordered it in April, rather than i November/December where it may be a little more busy. The poster i received was vibrant and colorful, definitely a lot nicer than what i had seen on the website. Would recommend people to shop from this site.
I love this site for art prints of any kind or size. They will even frame it, if you need. It's so easy to find a print because you can use the filters to shop by subject, color, shape, size, etc. I always find the exact print that I am looking for. Just love how easy it is to shop there.
I recently placed an order for two posters - one large, unframed poster and one smaller art print with a poster frame. I received the large poster right away and I was happy with it, but the second poster was no where to be found. I contacted the company and they told me there was a problem with the warehouse. A week later, the second poster came in the mail. However, there was no frame. And in addition to that, the print was shown on the website as 14" x 11". Well, the paper is 14 x 11, but the picture itself is only 8" x 6". Fortunately I didn't pay much for the picture, but I will certainly not be ordering anything from Poster Revolution again!
Absolute bull sh*t do not order from this company! SCAM! Ordered a T-Shirt and poster that was meant to arrive in 5-10 days and it has been over a month and have received nothing. Terrible business with a good fake website. Their bad karma will catch up to them sooner than later
I just ordered 2 canvas paintings from them. After I made the purchase I checked out the reviews about the site on here. Honestly it really scared me and made me regret my purchases. Well less then a week later now one of the paintings showed up. I didnt understand why they didnt come together but I just checked out the paint and honestly I did not think it would look this great. I hope the next package is as good as this one. I will post another review when the next one shows up. Looking forward to it and it looks like they will get more buys from me. Very happy.
My order has taken two weeks to arrive and was estimated 5-7 days!
I ordered a pocket planner on dec 29,2013. The estimated delivery was January 8th, 2014 and I've never recieved the package. Even when I tracked it, it hasn't been updated since they "shipped" the item. I called fedex and they said they never recieved anything from them. Turns out, this website is bogus. They didn't even shipped out my planner. Would recommend my friends and family to never order anything off their website. Disappointed.
Answer: They look good but are mounted on a very flimsy frames.
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