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AllPostersReviews 241

1.7

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AllPosters Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product quality. Many customers report long shipping delays, poor communication, and difficulties with returns, leading to frustration and dissatisfaction. Complaints about damaged items and misleading product representations are prevalent, undermining trust in the brand. However, some customers appreciate the variety of available posters and express satisfaction with specific orders, indicating that quality can vary. Overall, while there are positive experiences, the recurring issues suggest a need for improved operational efficiency and customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
37
value
38
shipping
41
returns
15
quality
36
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Czechia
1 review
1 helpful vote
Follow Kieran N.
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I ordered 4 posters, over two months later and many run around emails i eventually got two of them except they were duplicate. Still waiting for a refund for the others. It cost more than 100 dollars AU to get a set of duplicate posters!

Date of experience: July 2, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Canada
1 review
3 helpful votes
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DON'T BOTHER
June 3, 2017

Ordered shirts took my money and then tell me there all out of stock! They returned my money and sent an apology letter saying it's the printers fault, and yet they still have the same shirts available on the site so insted of putting a sold out adviser so others don't do the same thing, they just leave it and take your money NEVER AGAIN THEY SUCK, THANKS FOR NOTHING

Date of experience: June 3, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Florida
1 review
0 helpful votes
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Overall the service was excellent. The product arrived in excellent condition with more than enough packaging for protection. Further, the poster was delivered three days before the expected date of arrival. I loved the poster and look forward to buying from AllPosters again.

Date of experience: May 19, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm delighted to hear that you were satisfied with your buying experience and the quality in which your product was received. Thanks again. –Ashley, Allposters.com

Australia
1 review
3 helpful votes
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Do not order
May 10, 2017

What ever u do. Do not order. Takes forever to come. Not reliable.
It took more than 4 weeks and yet I have not seen the poster. No tracking Id given.
R r r r r r r r r r r r r r r r r r r r r r r r r r rr r r r r r r rt rt r r r r r r

Date of experience: May 10, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Canada
1 review
1 helpful vote
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My first Order from Poster Revolution arrived on time and in good condition. However, the T-shirt graphic was very poor. The supposed red star on Che Guevara's cap looks more like bird droppings than a star. Don't know if it's unAmerican to print a Communist star or what. Next time will use a supplier closer to home in Canada with hopefully better graphics.

Date of experience: April 24, 2017
Nevada
1 review
2 helpful votes
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Total garbage
April 21, 2017

Shirt arrived a week late looks like a child applied a decal to the shirt. Defiantly not a licensed product looks like $#*!. So not use this company the are total amateurs.

Date of experience: April 21, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Florida
1 review
4 helpful votes
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Bad experience
April 16, 2017

Product never arrived, possibly due to import duty. I bought on a local site (... com.br) so never thought for a moment I was going to incur duty. When I alerted them after much time that nothing had arrived they aaid I was too late - no refund, no nothing. 20 bucks down the drain

Date of experience: April 16, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

New Zealand
1 review
3 helpful votes
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Do not use them
March 29, 2017

Two parcels order, one took weeks an weeks one never arrived. No tracking service on parcels and then after having my money for two months I had to wait 10days for a refund. Do not use!

Date of experience: March 29, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Virginia
1 review
0 helpful votes
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Ordered posters on two separate occasions. The first order I submitted incorrect address info and had to contact customer service. After a short wait, the corrections were made. The associate was very professional, courteous and concise. I received tracking info within 48 hrs. And the order arrived 3 days before the estimated delivery date (within 5 business days). The 2nd order was submitted a couple of days after receipt of the 1st order. Again the order arrived earlier than the estimated delivery date (4 days before the est. Delivery date!). The first order was returned due to quality issues (I recommend going for the premium photo option - the upgrade in quality is noticeable when compared to the regular photo option). Got refund within 3 business days after the company received returned item. On the second order I chose the premium photographic print option and was pleased with the quality. Overall, I was very satisfy with the way both orders and refund were handled and the customer service was as efficient and professional as any I have dealt with online. Could not ask for a better online buying experience.

Date of experience: March 3, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm happy to hear that you were satisfied with your buying experience. Thanks again. –Ashley, Allposters.com

New Zealand
1 review
2 helpful votes
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Ordered poster over a month ago. Emailed to find out where it is - told to wait longer. Bunch of crooks. Don't recommend using this company.

Date of experience: February 5, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Australia
1 review
1 helpful vote
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First shipment never arrived, replacement shipment never arrived. Makes me think they were never sent Response emails are also generic and now I chasing refund.

Date of experience: January 19, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Illinois
1 review
2 helpful votes
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Don't bother
January 15, 2017

Terrible customer service. No phone number to speak with a live human. Contact through email is frustrating and futile. Save time, money and frustration by ordering products through any company other than this one.

Date of experience: January 15, 2017
Ashley A. — AllPosters Rep
over a year old

Thank you for taking the time to review your experience with Allposters.com. I'm very sorry to hear that you were unsatisfied with your buying experience. I want to offer further assistance to help resolve the matter addressed therefore I will be sending you a direct message to learn more information about this issue so I can assist. Thanks again. –Ashley, Allposters.com

Australia
1 review
3 helpful votes
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Horrible
December 23, 2016

Never ever ever again will i buy from these num nuts they are terrible in every aspect of the word, shipping takes an eternity and customer service is non existent. Biggest time wasters i have dealt with it's a real shame my son didn't get his xmas present in time even though its been over a month since my order.

Date of experience: December 23, 2016
Australia
1 review
1 helpful vote
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Soooooooo bad
December 22, 2016

Please never buy from them. It not only takes what feels like eternity to ship but also has a dodgy website. They told me I would have it before Christmas how wrong was I. Am infuriated and urge you never to buy from this place.

Date of experience: December 22, 2016
Canada
1 review
1 helpful vote
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$#*!ing joke
December 16, 2016

I can't even place an order every time I try to it says please enter a valid email address which of course I already have. $#*! this site it has lost a lot of my business

Date of experience: December 16, 2016
Australia
1 review
1 helpful vote
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Negative stars
December 7, 2016

Run away very fast. The delivery timeframes are rubbish. Says 4-8 business days but an email from their customer service says 20+ days - AFTER you have paid. I too have missed a gift timeframe. Not happy.

Date of experience: December 7, 2016
Colorado
1 review
3 helpful votes
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Not up to Par
December 5, 2016

I've been reading some scary reviews about this site. I cannot say I had the same experience. But, I would not order from them again.

I ordered 2 posters which after shipping and handling cost me over 60$ Which is a bit ridiculous.

The quality wasn't exactly what I expected for the price, I could have gotten the same quality by finding a large size image on Google and printing it off at London Drugs for 1/2 the price.

If you're going to give this as a gift, make sure you order a Month or more in advance. It took a full month to receive my order. It came from the states and I live in Canada. It has told me after my purchase that is shipped a day later.

You do not get a tracking Number, instead you get an order number. Which does not help you locate where the package is =,=

I did end up emailing the company after the 3 week park questioning where it was as it was a gift for my Bf's birthday. They did respond and were polite enough, but when I asked about the tracking number they completely ignored that half of the email.
So, do not expect to get one... I was also informed I should have waited for 20 business days before I contact them again. To either ship them or get a refund. I am glad they showed up on the 20th day...

"Standard shipping" I order almost everything I own from the states, standard shipping is regularly 2 weeks. I don't live in the middle of nowhere in the boonies. I live in a city next to the boarder. XD

I wouldn't recommend this site to anyone in the future, I am really disappointed by the quality.

Date of experience: December 5, 2016
California
1 review
0 helpful votes
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Nice Fresh Look
November 18, 2016

I ended up going here after a long time and saw that quite a few things have change in the look and feel. This holiday season I am going to get gifts for the younger crowd from here. I have purchased here before and always got good service although often things used to be out of stock. But things look great now.

Date of experience: November 18, 2016
Missouri
1 review
0 helpful votes
Follow Tired O.
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The photo of the Allman brothers concert shirt CLEARLY showed an "AMERICAN APPAREL" brand shirt. When I recieved the XL size shirt, it was the worst quality Anvil brand that would be 10 sizes to big for Andre the Giant. You could actually see your hand through the shirt. I think it is made of steel wool and sandpaper.
So I washed my car with it and threw it in the trash. It's a shame you just can't trust anyone today.

Date of experience: November 10, 2016
Australia
1 review
1 helpful vote
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Paid a decent price for he frame only to realise it was just plastic and badly joined together

Date of experience: November 2, 2016

From the business

Over 500,000 Posters & Art Prints, Movie Posters, Vintage Posters, Motivational Posters & more. Value Framing, Fast Delivery, 100% Satisfaction Guarantee.


allposters.com
Lincoln Acres, CA, United States