Amazon INReviews 114

I've recently heard about how some customers lie about their product being faulty and then when they return the product they replace it with some old used product and keep the new one
I think this is very unethical and a huge loss for the sellers

Good platform to buy all online products. It is a trustworthy platform for all purchases. All types of products are available.

Amazon has started using deception and seems like now they are more focused on helping the seller sell the items then their customers. Being a customer of Amazon for last 5 years, I am really sorry to see this from Amazon. One of the reasons people buy expensive stuff from Amazon without looking in person or talking to anyone is the trust people have on Amazon and the fact that Amazon would return the product if there is wrong from seller side. But now seems like they don't care. So, I would suggest people to buy their stuff directly from a store. At least you will know exactly what you are buying and clear any questions you might have. Seeing this I am also thinking about removing my services from AWS and suggest the same to my clients and vendors.

Seems like Amazon is not the same.

This is regarding Order Id**************164. I have ordered a Saregama Caravan for my parents last month. It turned out to be defective and returned the product immediately. I am following up with them since last month, every time, they ask for more time and it is one month now not received any refund. Shocked to experience such pathetic service from them. It has become a big fraud. Please be careful before placing any order on Amazon!

Wish i could give them minus 5 stars
I actually dislike the dishonesty of Amazon, i was charged twice for the product, cash was collected as well as the same amount was charged in my debit card. After several back and forth with their customer service first i was assured the money will be refunded then after 10 days i was told they never got the money from the bank despite me showing them proof of the charge from the bank. They are ruining the reputation of a good outstanding American company with their dishonesty and poor customer service in India. I will post this on all social media. I have ordered a lot from them and this is how they treat their customers. Shame in them. I can also share the order number. The product delivered was cheap quality as well

I am happy to its delivered time and quality of product is 100% genuine product delivered.
My product is proper packing and safely delivered at my door.
I received this product in good condition and amazing packing and same as it is shown their websites, as well as no tear and wear found.
So I suggest to all for online shopping from this websites.
I am always used for shopping from this website.
Its amazon pay features is very good and provide more and more discounts on products.
Some of the below benefits which will you provide if you all shopping with amazon.com: -
Provide Good reliability
Timely delivered product
Original product deliver.
Secure payment gateway
No 1 online shopping brand in India
If unsatisfied then return policy is also very excellent.
You can return or exchange immediately and time saving process.
Thanks for amazon to change my online shopping styles.

I liked to give zero but there was no such option. I am saying this after associated with them for past few years as a seller and Byuer. Both the experience is bitter.

Once you're cheated by Amazon you should then and there leave them as it will continue and there will be no solution. I can tell their game. You call for problem. They will tell you to send mail or will send you a link to again explain the matter. You will do and wait and wait. If you call them the answer is we are looking into complaint has taken. Have you ever wondered why they have no complaints no and return call policy once complaint got resolved. Why they make you run like a Govt office from this desk to that desk. Because they know after a certain time you will be tired and loose.
They train their stuffs following same protocol.

I have had several experiences where I have prepaid for a product that was not delivered. It is very convenient when things do arrive although iti is still a gamble as to whether they will arrive or not! In addition none of the delivery based reviews were published. Any reviews of amazon, on amazon are jabbed.

Returns are apparently not made unless you report the lack of deliver y within 10 days of the lack of delivery. Crude.

You would be sued fo rthis in the US! Time to shed some of those stocks.

Su

I have never come across a worse online shopping platform than Amazon.in. I had ordered a mobile phone (Order No-**************158) on 26th Aug '19. Paid Rs 9,999- via my credit card (Citi) and waited for the delivery, which they said would be after 3-4 days (28th to 30th Aug '19). In the meantime I was in touch with them, almost every day, via the phone, just to ensure that the date they mentioned was correct so I should not miss the delivery, as I was scheduled to travel out of the city. On the final date of delivery, when I did not hear from them nor receive the item, I called them. Their excuse was that they had not received the money. This was not true as, when I checked with my credit card dept, the money and been taken. After many pingpong emails later, over the past months, Amazon promised to refund the money but only once the "back office" had done some investigation. Its now been 4 months. My money has been taken, I have not recd the item, and now their latest email states that they can do nothing but will be happy to cooperate with the police! Every time I email them for the refund they show no sense of responsibility--probably thinking that as a customer there's very little I can do! After this incident, why am I not surprised to hear more and more cases of back stabbing by Amazon.in?

BEWARE! Amazon.in is full of fraud sellers, Selling
Duplicate, fake items. I live in U. S my husband get some shehnaz diamond facial kits for me on his India visit last week. When I saw it has weird and untidy packaging I doubted I opened I saw it's all duplicateTubes filled with dirty gel smells rotten. All tubes have fake sticker on each tube as shown in picture. When we tried to reach the seller. He disappeared from this website. And when we contacted customer service they just Ignored as they don't know anything. All the dumbhead fools sitting on the Customer service. Don't buy anything from this site. Save your money! I lost my 4000 Rs on this untrustworthy site.