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Anthonysylvan Reviews Summary
The company is generally perceived positively, particularly for its responsive and proactive customer service, as exemplified by the effective troubleshooting efforts of its technicians. Customers appreciate the quick communication and willingness to resolve issues, which enhances overall satisfaction. However, there are indications of service delays in certain situations, which could detract from the customer experience. While the company's commitment to support is evident, addressing the timeliness of service could further strengthen its reputation. Overall, the feedback suggests a reliable service with room for improvement in efficiency.
This summary is generated by AI, based on text from customer reviews
Geffery (warrenty technician) was extremely helpful in helping me troubleshoot my pool pump issue. It was late Friday afternoon, when I called Geffery and he answered immediately. We proceeded to facetime to troubleshoot the issue. Although it was not resolved that evening, Geffery reached out to Justin (supervisor) and they had a technician come out to house on Monday by noon. Excellent customer service. Good job Geffery!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members