On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for high-quality products, particularly in pool tiles, with many customers praising the aesthetic appeal and competitive pricing. Customer service is frequently highlighted as a significant strength, with staff demonstrating professionalism, responsiveness, and a willingness to go the extra mile to assist clients. Quick delivery and efficient problem resolution further enhance customer satisfaction. However, while the feedback is overwhelmingly positive, a few reviews hint at potential concerns regarding product availability and the need for clearer communication about order specifics. Overall, the company is viewed favorably for both its product offerings and customer support.
This summary is generated by AI, based on text from customer reviews
We ordered the best looking pool tile you can find on the market at a very good price and got delivered on time.
We ran out of tile and needed more. We call Ryan Rodrigez at 4:30pm and he stayed at the office until 6:30pm to make sure I can pick it up the very next day early so I can get my pool finished on time. Ryan is so professional, dedicated and amazing to made that happen for me.it is an absolute delight to work with such great nice people.
Also, Rob was amazing about sending me samples at the very beginning of my project.
I am going to order more tiles with them on my next pool project as I am 100% satisfied with this company.
Thank you so much for everything!
Ron
St Petersburg, FL
I have a 40+ year old pool and needed some time work. I gave up hope of ever finding the matching tile. Then I came here... problem solved, pool tile repaired and enjoying the benefits of pool ownership.
Great product, easy selection to find on the website and very fast delivery. I will definitely order again
I spoke to customer service once before placing my order and was very pleased with the assistance and professionalism. My order arrived 2 days after placing it, and is beautiful!
Seller was very responsive and helpful in describing changes in supplier/product lines. The same day response was very much appreciated.
Need good tile, with great customer service shop here. I'll be spending money here. Good quality tile, exceptional prices
I called your company inquiring about some of your Mosaics the person on the phone was Very Helpful! When I got the product it was Great! Thanks for all your help, sorry I don't remember the person the name of the person that helped me!
If you are working with expensive glass tile this is a must. If you use regular grout, the look is "completely" different.
Notice the difference in my photo of the white grout VS the clear grout.
Helpful customer service. I had an issue with quantity and it was corrected instantly. Before it was shipped out