On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."
Aqua Science Reviews Summary
Aqua Science has a rating of 4.3 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.
Instant Feedback
We monitor reviews for authenticity
Very easy to follow. Great explanations of products. Very nice follow up and swift responses to inquiries. Sierra (?) was very friendly and helpful. I will most definitely purchase from Aqua Science again for any water softener needs. Big thumbs up!
Great website, easy to navigate and find what you need!
I am very thankful that you carry this part. I had called all of the local vendors in our area and none even stock this part. I will definitely keep you in mind in the future
Great company. Responsive and knowledgeable. Fast shipping and follow up.
Easy to order and quick delivery. The installation was easy and it's working properly
A mixed experience. I liked the selection online. But two of the items I ordered were substituted without informing me or getting my consent. They were items with similar specifications, but lower quality brands in my opinion. I would not have ordered with Aqua Science if I had known.
One of the better sites I found for well pump system equipment. The shipping options were not clear though (what is "shipstation"?) and I couldn't find a 4" or 6" brass nipple, which I expected would be standard.
Received order in three days, was expecting 7 to 9 days impressive.
I was impressed with the prompt delivery, and great service. And free shipping.
The product replaces the one I used up. It does its intended job of treating our well water.
Very surprised I found exactly what was needed to complete replacement of a bladder tank. Many restrictions in one space. Delivery time took much longer than anticipated.
Ordered a pump motor protector. The item arrived promptly. Not to happy about sitejabber.com email questionaire for blowing up my email for customer satisfaction. I'm happy with aqua science and their fulfillment of my needs.
Order shipped promptly and in good shape when it arrived.
We are very satisfied with the total transaction. The man we talked with was extremely informative and helpful. We would gladly do business with them again.
You had what I needed, I could track it, and it got here quick.
Great company, and always good advice from Jim. Good prices and pleasant staff
Ordered Calcite, Corosex & a bag of gravel for an acid neutralizer. Well boxed and as usual great service. As an aside I got to think the FedEx boys call in sick if they know their scheduled to pick up a T/L of Calcite & Corosex. That's some heavy stuff
Recdived my tank today and it looks to be better quality than the tank it is replacing. Will get in service the next day or so.
Service and support has been great so far. All items received within 3 business days.
I messed up my shipping address and didn't double check. They called and I didn't pick up so they texted me. It was such an easy process! Also I made 2 purchases and they combined into 1 shipping fee.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members