Amazon Web Services (AWS)Reviews 8

I had a nice experience on Amazon. Obviously, it makes my life easier and more convenient. Fine product and nice service. Hope it gets better!

I hate AWS with a passion. They over charge and charge for fraudulent hacked EC2 charges. Their customer support is awful;. It can take a week to get a response from them and then it's usually not a resolution for your problem. Stay far away.

Nice service, but a little awkward interface
-reliable
-a little uncomfortable
-other languages available

I liked Amazon until I decided to order a large order last summer. The shipping came out to almost $40.00 so I contacted customer service and complained asking if there was a code to use because I thought it was very costly shipping. They said they would waive the shipping fee for my order as a one time courtesy ~ just to e-mail them the order number so I went in and made this large order. However after they processed the order and I sent them the code they e-mailed me and said someone was mistaken in telling me that I would get free shipping. I was livid I sent them a copy of my e-mail regarding the free shipping so... obviously they knew I wasn't making this up about the free shipping so I told them that they should waive it since I was told the shipping would be free and I ordered based on the e-mail I had stating this. Otherwise I most likely would have ordered my items on line somewhere else. They then said they would send it on to corporate and had the nerve to come back and give me a $7.00 credit on one of my items. Gee thanks when my shipping was almost $40.00 and they lied to me I think to just get me to order something from them. I know you can find almost anything on Amazon and I still order things from them occasionally if I can't find it elsewhere but usually I can. For instance I ordered an Ipod from Target with 5% off and free shipping saving me almost 40.00 in all. So beware of Amazon unless you can't find it elsewhere you will get ripped on shipping for the most part.