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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Trying to return 3 items... now I have to pay for return... will not be ordering again.
No response to return or get money returned yet. Still waiting for a response.
Overall a good experience. I had good luck with size med bottoms but tops fit smaller than a Med. I should have ordered a large.
Quick and easy however some photos do not show back of product only the front?
Ordered, no problems, filled out the online info and made the order. It arrived in good time and fit so everything worked out great!
Good quality and shipping was fast. I like the colors of the garments, very simular to what the ship showed.
Nice for the price. Received quickly. Had to size up in 2 of the tops
Vraiment le fun à magasiner sur le site. Les produits sont conforment tel que décrit sur le site. La livraison a été rapide. Je suis vraiment contente de mon achat et je vais bientôt recommander d'autres articles de la boutique. Merci!
I have tried buying online before with not so great sucess. Clothes werent what they looked like in the picture and cheap looking. But with this company their clothes are nice. I would order from this company again. They have some really cute clothes and the shipping didnt take to long.
Je suis complètement satisfaite que d'un produit seulement. Les vêtements que vous proposez ne sont pas tout à fait à la hauteur des photos; soit au niveau du tissu (blouse) ou du pantalon (coupe)
The website is easy to use and the order came fairly promptly and overall, I am satisfied with the shirts I ordered.
Everything received was too small and very poor quality fabric. I will not be ordering from you sgain
Shipment a little bit long and it is better to order a size bigger than you use to buy.
First time I'm excited to see Quality and size of what I bought... looks great
My shopping experience went very well.It did not take long to receive my order and the product
was very nice.
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team
Love these tops. Loved the material but they were all too small they were ordered in my usual size but your sizing is way smaller than normal. So now going thru the slow process of retuning said items.
I will never purchase from you again. I paid extra for a quicker delivery but it was late all the same. Your sizing runs EXTREMELY SMALL. Not at all pleased!
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Tea
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Tea