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Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl ► $0.99/SF ► FREE Shipping ► 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.
BannerBuzz Canada Reviews Summary
The company has established a strong reputation for delivering high-quality products and reliable service, with many customers expressing satisfaction with the design process and the final results. Positive feedback highlights the professionalism of the staff, ease of use of design tools, and prompt delivery. However, some customers have raised concerns about service delays, particularly regarding shipping timelines and issues with replacements, which occasionally lead to frustration. Overall, while the company excels in product quality and customer support, there are areas for improvement in logistics and responsiveness to customer issues.
This summary is generated by AI, based on text from customer reviews
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Great company! Very happy with Banner Buzz! Everything went very smoothly, just a slight delay in delivery at customs - nothing more.
Customer Service has been very courteous and clear with explanations regarding delivery dates.
Thank you, Steve, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Fast, efficient, and clearly organized order process.
Good website and found a unique product that's been difficult to find (perforated, numbered tickets) at a decent price. However, BannerBuzz's office is supposedly in Canada, but production apparently took place in India. That created an unexpected delay—longer shipping time and a delay at customs. In addition, the proof production and approval process took several days when I've experienced almost instantaneous proof production and approval with competitors. A two-week turnaround became a three-week turnaround. Not good in an emergency situation. And not the end of the world in this case thankfully but good to be aware to expect a delay in receiving product.
Thank you, Michael, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The prices are reasonable, and the products and service are excellent. I've always been impressed with the quality of the items offered, and the staff is friendly and attentive. Overall, I highly recommend for a great experience.
Jacob
Bagel Frena
Easy to customize and a great price to boot. Hopefully the finished product lives up to my expectations.
Thank you, Reg, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy order process... helpful staff when submitting Club Logo... seamless from order to delivery!... Will 100% use again!
Hey Grace! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything went great. The ordering, the delivered product. Very happy so far. Thank you
Hey Ed! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far so good. I will wait to see finished product. Tks
Fast Communication from design team. Super quick discount shipping. Not all products receive website discounts. (I was ordering smallest banner so its understandable).
Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They sent me a botched product.They refused to take responsibility for it saying I sent a faulty image. I then tried another company and it was perfect.
As usual, great service and concern for getting it right. Custom options really are appreciated! Darrel
Very easy to upload my PDF and leave a note about needing rounded edges in the note section. It came in about 2 weeks and my "Welcome to our Home" sign is perfect! Thank you!
Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.
Dear Jana,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced.
Our custom printing process is designed to provide customers like you with the flexibility to choose their preferred size and upload their artwork. We understand that you approved a proof indicating a blank space at the top and bottom due to the chosen size, and we proceeded with the printing accordingly.
Upon reviewing your concerns about the color, we acknowledge that you were expecting a gold hue that may not have been accurately reflected in the final product. We assure you that we printed the artwork exactly as provided, striving to achieve the best possible result.
In light of your recent update, our team is actively seeking more information about the product you received. This additional insight will enable us to address your concerns more effectively and find a satisfactory resolution. We kindly request that you respond at your earliest convenience to assist us in better understanding the specific issues you encountered.
Once again, we apologize for any frustration this may have caused, and we appreciate your patience as we work towards a resolution. If you have any further questions or concerns, please do not hesitate to reach out.
Thank you for your understanding.
Best regards,
Light weight, clean looking, exceptional colour and easy to hang.
Easy to use platform and quick delivery. Would order again.
The product is good, the prices are good but the electronic ordering is a little difficult to navigate.
Amazing quality, amazing service, amazing price. Full marks
Absolute garbage company to work with. On more than one occasion (thought I'd give them a second chance) they have messed up my order. This time, they printed the front of a folded business card upside down. They say it's my fault as I proofed it. What I saw was the same proof from my previous order which was fine. I just re-ordered and made one small change and a font change. I moved one line from the top to the bottom of the card. Get with the program BannerBuzz. I know thousands of business people to whom I will share this experience. See both samples in the photo...same style, same direction, yet the top one, came to me printed upside DOWN! It is not rocket science folks, or is it for this company!
My client was pleased but unfortunately my banner showed up on a Monday when I needed it for an event on the Saturday. I tied to call costumer service but that didn't work so I ended up going on the chat where Patrick tried to help me out. I even offered to pay an extra fee to get the banner to me the date that I wanted. Was told that they would get back to me and never heard from anyone. Thank god its a banner that they can use in the future.
As last time, very easy and I appreciated the help in getting them set correctly.
Good price and well made banners, get some once a year and I'm never disappointment. Appreciate the fact that when they thought the image was going to be too low quality to produce the banner, they got a hold of me to let me know and give me a chance to improve the image.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Denise, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!