BannerBuzzReviews 1,919

The sign was totally custom. Designed by me. Creating it was easy, I received a proof quickly and the quality of the print is what I hoped

I spent over an hour on the phone trying to simply order a stand for the step & repeat! It was ridiculous! I transferred several times and the last agent took forever to simply place an order.

The product was amazing when I received it, I am very happy with the quality of the product. However, I paid extra for expedited shipping because I needed it quickly, and I just never heard anything for three weeks. Finally, I emailed to inquire, and they said there was a technical issue and they would ship it out that day. I am glad that I emailed, but apparently, I should have done it much sooner. I am afraid that if I never reached out, I just would have never received my product. I also asked to receive my expedited shipping money back and have not heard anything.

Below in the reply they are saying they have initiated a refund! This is far from the truth. They keep saying someone will reach out to approve my refund! As in the pics! 3:06pm central time When I arrived to the location in Suwannee, GA, my banner was irresponsibly placed into another customers hands, or not even made when I arrived. They showed a screen with order numbers and mines was not even up there t then they told me it was mistakenly given away. When it was not even ready. I had to wait over 20 minutes for them to come and tell me this and then another 45 minutes for them to replace. I asked for a refund he said he would do it and give me my banner for my time. Refund me,

Banner has a great page to follow when ordering. Banner sends you the update artwork for approval and the banner arrives quickly. Very pleased.

I am a graphic designer. I contacted 4 companies to ask about their ability to reproduce my client's intricate logo design on a table runner. BannerBuzz is the only one that responded promptly and the only one to give a detailed explanation of how they would fulfill my client's needs. That alone would have marked BannerBuzz as the company to use, but BannerBuzz also provided the lowest price. The ordering process was easy, and the table runner arrived quickly and exactly as described. Just what my client wanted!

I created image full scale, received message saying image wasn't good, but showing each side it was good on one the distorted on the other, i questioned how this could be but received no response other than repeating same original email. Figured I would cross my fingers and hope they figured it out but never received banner, will not use in future and will warn others away

I STILL HAVE NOT RECEIVED MY PRODUCT! I WOULD LIKE A REFUND OR MY PRODUCT. I PAID FOR EXPEDITED SHIPPING AND IT WAS SUPPOSE TO BE HERE LONG AGO AND NO ONE CALLS ME BACK.

From the beginning, my order was not proofed properly as it was ordered. In contacting support, I spoke to many different agents and was passed through many departments over a series of days. They never coordinated their conversations or my concerns, leaving my project continually delayed. I received so many calls it was frustrating. After clearly spelling out my order in an email, I continued to receive incorrect information in other emails and phone calls. Finally I canceled my order and asked for the company to stop contacting me. Their lack of internal communication however led to them continuing to contact me despite clearly spelling out my wishes. I ended up ordering from a local company and received my order with one email within a matter of days. I will never order from this company again.

Online ordering was simple. Customer service provided valuable feedback. Product was shipped and received timely. Table runner was perfect for our event.

It was a good website, the only thing they should do is have flag poles in their website, I was wanting a flag pole that could extend and would be a great addition to the experience.

They were all wonderful, fast and efficient. The product got here in no time at all. I am very pleased with the whole process of this company.

I called to ask questions and get some help. I'm opening a Pilates Studio and was looking for an assortment of custom stickers for the door, mirror and equipment and the guy... listened for maybe 20 seconds and hung up. He said his name was Lewn (SP?) Very rude. Would have loved to have someone who was helpful and could give clear direction. I'm sure this is not what Banner Buzz wants.

Great quality options. Design submission and review was painless. Shipping options were spot on for our remote island and we are very pleased with the result.

Ordered some vinyl banners for a show this weekend with a delivery date for this week as the show is on Saturday and Sunday. Confirmed the artwork with them after they had emailed and then they drop the bombshell that delivery is scheduled for next week (After the event). Customer service is totally non-existent and if they couldn't fulfil the order as requested, why charge me extra for the privilege of messing it up. Total scammers, please avoid

I absolutely love Banner Buzz. You guys have the best prices I have found, which is huge for a small business owner like me. It's always easy to create and order too. My one piece of feedback is that I didn't get a confirmation after I approved the design and it shipped, so I was left wondering about where my order was at in the process. That said, I was able to log in easily to check, and the order arrived a day early. So no complaints from me!