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BeenVerified's aim is to help people discover, understand and use public data in their everyday lives. BeenVerified works to provide people with access to public information that was formerly only available to big companies and people with deep pockets in a way that is easy, affordable, and fast. With subscription plans starting at less than $10/month, free apps for iPhones and Android devices, and subscription plans that offer access to multiple levels of reports, BeenVerified offers a variety of affordable ways to engage in background reports. At BeenVerified, we are always focused on customer service. Unlike many other websites, we have live customer support specialists available from 8am-10pm Monday through Friday and 10am-8pm on Saturday and Sunday. You can reach them via our toll-free number 1-888-579-5910. They are happy to help with questions about the process or with questions you have about your reports.


beenverified.com
Founded in 2008
New York, NY
+17
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BeenVerified Reviews Summary

BeenVerified has a rating of 2.4 stars from 309 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeenVerified most frequently mention credit card, day trial and criminal records. BeenVerified ranks 8th among Background Check sites.

service
53
value
55
shipping
15
returns
26
quality
51

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Utah
1 review
2 helpful votes
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Ripoff
November 6, 2021

I used them for one day in July. They could not get me for the information that I needed. Unknown to me they continued to charge me for service in August, September and October. Expensive trial. I will never recommend or use again.

Date of experience: October 7, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Lowell,

We apologize for any confusion regarding your account. Our records indicate that we did not receive a request to cancel your account until recently. Therefore, the account continued to renew for the monthly subscriptions as informed on the sign up page. We are happy to resolve this matter for you, a refund has been issued. The details of the refund was emailed to the address we have on file. If we can be of further assistance please email support@beenverified.com.

California
1 review
12 helpful votes
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Been Verified had no real information about anyone I looked up. Addresses, phone numbers, and criminal history is not up to date. Been Verified didnt do anything for me besides give me a headache with all the repetitive bs. Reletives, family members, neighbors, phone numbers, it's all wrong. I don't know If I should feel safe that no one can find me or worried because according to Been Verefied im living at a place I've never lived in and using a number I haven't used in almost 10-20 years. Complete waste of time.

Date of experience: September 25, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Bean,

Thank you for your feedback. Expanding your search may yield the results you are seeking. For example, if you've submitted your search with a specific city, middle name or age, try removing some of that information and running the search again. We continuously strive to update and expand our databases to provide the most current and accurate information we possibly can.

Virginia
1 review
16 helpful votes
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Terrible website
October 17, 2021

"tried by millions" beacuse you make them wait for results that are instantaneous. I'm sticking with google and other places. I hope BeenVerified goes out of business and bankrupt.

Date of experience: September 17, 2021
Dana C. — BeenVerified Rep
over a year old

HI There,

When searching for data our site gathers information from several resources to provide results. While the site is searching data the progress is displayed on the screen prior to the subscription page. If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/6/special-offer

New Jersey
1 review
1 helpful vote
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I am in ongoing custody battle, very complicated involving way too many people. Thanks to been verified I have been able to find address phone numbers to people I have been looking for. Once even I was looking up the nurse who was rude and neglectful to me while I was in the ER. I was able to find her with limited information and by identifying her middle name was able to find her on board of nursing website and take appropriate steps. Some stuff is not accurate, but mostly it is. I was able to find my boyfriend assets. I was able to verify ownership of property and contact for my exes neighbors to call them as witnesses. Also, they went above and beyond by refunding me immediately the money already paid when I asked to cancel subscription immediately. I should say I am very, very impressed, with transparency and immediate communication. Vsz

Date of experience: September 9, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Marta,

Thank you for sharing your experience with us.
We're sorry to see you go, but glad you were able to try out our website. Please know that you always have access to log back in and reactivate if you need our services again in the future.

Idaho
1 review
11 helpful votes
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Tried and tried to cancel! BOTH times the agent intentionally hung up on me! They gave their spiel about "aren't you lucky, we'll send you a free visa giftcard just verify your info" and WOULDN'T STOP even after I said NO I just wanted to cancel. The first guy openly got mad and hung up. Called back. Next lady hung up right away after trying to give the same "gift card" and my cutting her short. ABSOLUTELY A SCAM. They won't allow you to cancel!

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Lacey,

We are not affiliated with a Visa gift card. BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more. You can also run searches on addresses, phone numbers and email addresses. However it appears you spoke with our chat team, the request to cancel and refund was completed as requested.

Canada
1 review
6 helpful votes
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Subscription
September 4, 2021

I never subscribed. I did a $1 trial and found the product did not even work.
Five days later they charged me $26.89

Date of experience: August 5, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Bill,

We are unable to review your account with the member ID info provided. However, it appears you may have signed up for our 7 day $1.00 trial. If we do not receive a request to cancel prior to the end of the trial, your account will automatically renew to the monthly subscription. We are happy to assist you, to protect your privacy please email support@beenverified.com.

Colorado
3 reviews
21 helpful votes
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Harrassment
August 5, 2021

This site has people call and abuse you to confirm your personal private information. They dont care if they put you in danger or your kids. There costumer service is $#*! they try to manipulate you into to getting a link that costs money sent to your phone. So you can text there costumer service and they purposely prevent you from speaking to a live person and the phone will hangup on you. It records your number and then they put it out on there site publically so if you want your info removed dont use your phone to call, never use real info to contact them. These people are vultures and get people hurt. NEVER confirm any info over the phone they have messed up tactics DONT confirm your name

Date of experience: July 6, 2021
New Jersey
2 reviews
14 helpful votes
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I only needed the name of a person who texted me. That's it. Their Google link said don't bother with a full report, click here and just get their name and State. And then they started generating a full report, refusing to give me the name unless I buy the whole thing. Even if I wanted to do that, I wouldn't because the last time I did, they told me the person was in the state of Washington and they were in the state of Florida. My sister also used it and out of 10 people that she looked up - old friends that she wanted to get in contact with again - eight were bad email addresses and social media accounts.

Date of experience: June 26, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Erin,

We would like to investigate the google ad that you are referring to as we do not provide partial information, actually we provide unlimited search options for our subscribers in addition to vehicle search, email, phone, unclaimed money and more please feel free to email support@beenverified.com with the link to the ad you are referring to.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/6/special-offer

California
1 review
19 helpful votes
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Avoid site
June 29, 2021

Site does not provide information as advertised. 30 minutes on hold waiting for assistance, then the call was dropped. No assistance from text either. Worthless.

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
California
1 review
32 helpful votes
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Not worth your money. It's amalgamated google info, you still have 4 or 5 possible people attached to a phone on reverse phone look up, and there are no active phone numbers for Beenverified company. Their website number link is not in service. Poor business quality. Rip off.

Date of experience: June 10, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Nicole,

Thank you for your feedback. BeenVerified is available via email, chat and phone, could you please share the number that you dialed? BeenVerified is collection of public record information. Public records are collected through official government records such as mortgage deeds, court records, magazine subscriptions, warranty cards and utility bills. It is possible that names connected to a phone number maybe a present or previous owner. If the number is a mobile number often times the number's are recycled quite frequently which may produce more than one owner. We continuously strive to update and expand our databases to provide you with current and accurate information.

California
2 reviews
18 helpful votes
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Useless!
June 19, 2021

They claimed that they can find all the information you need on someone. Everyone i searched had lengthy criminal records and always show up on internet searches, ECT. Beenverified did not find any criminal records on anyone. Couldn't even locate me! What a waste of time. Do not waste your time or money on them. Not worth it. There info is not updated or current at all. I come up on all types of site but yet they couldn't find me at all. Couldn't believe it! I'm mad about the fact that i wasted so much time searching things that couldn't be found! Seriously use another site! They suck! 2

Date of experience: May 20, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Lisa,

Expanding your search may produce the results you are seeking. For example if you've submitted your search with a specific city, middle name, or age, try removing some of that information and running the search again. By adjusting the search parameters you may be able to find the results you are looking for. We are more than happy to assist you please contact support@beenverified.com.

New Mexico
1 review
37 helpful votes
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They automatically charged took $28.27 out of my bank account twice saying that it is what I initially signed up for upon my initial service plan... bunk bs because their run you around in circles website does NOT let you put a STOP to these monthly charges using your bank card numbers. The site has a software designed and set up to confuse you and lead you along a dog and pony show throwing a hoodwink blanket covering over your eyes to frustrate you. I had to "Google it" how to CANCEL this scam from taking other $28.27 auto payments out of my bank account. Been Verified is a poor excuse for a service... period. What a waste of my $58.54 which easn't worth $5.

Date of experience: May 11, 2021
Dana C. — BeenVerified Rep
over a year old

Hi There,

We are unable to locate your account with the details provided. Beenverified is more than happy to assist you with cancelling and refunding your account. You can contact us to cancel at any time, and will not be billed for your next billing cycle. To protect the privacy of your account please contact support@beenverified.com or 1-866-885-6480 Open daily from 6 am - 11:30 pm EST to cancel.

Indiana
1 review
9 helpful votes
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Theft of money
May 11, 2021

Been Verified stole money from my account. This company is a SCAM. The site contains false information and makes false promises.

Date of experience: April 11, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Natalie,
We are sorry to hear you were not pleased with the results of your search. All of our information is obtained from public records, sometimes that information may not be 100% correct. We are happy to cancel and refund your account. I was not able to locate your account with the member ID information provided. Please email support@beenverified.com so that we can resolve the matter.

Texas
1 review
8 helpful votes
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Out dated info, wrong info damaging effect on my privacy. Poor out dated phone numbers, very dissapointed

Date of experience: March 22, 2021
Dana C. — BeenVerified Rep
over a year old

Hi Vincent,
We are sorry to hear that you were not pleased with the results of your search. Public record information is not always 100% correct, we continuously strive to update and expand our databases. We have issued a refund on your account the details of the refund has been emailed to the address we have on file.

California
54 reviews
222 helpful votes
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BE VERY CAREFUL!
April 1, 2021

DON'T USE THIS SCAM SERVICE! I used it find a person or a vehicle only to find no data. They sold me no data! I got a refund. But wait, there's more! They secretly charged me a month later for a service I no longer used. They didn't even have the decency to notify me of an upcoming charge. I thought I had completed my business with them. I telephoned them and demanded my money back and finally canceled their scam.

These putos are like the mosquitoes that don't quit pestering you to suck more blood from you. I have warned you. They are a lawsuit waiting to happen. Find a better service.

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2021
Nigeria
5 reviews
3 helpful votes
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Efficient
December 30, 2020

Can attest for this service. Spent quality time trying to figure this out, glad I came across your service

Hac Kers agen cy. C om

Date of experience: December 29, 2020
Dana C. — BeenVerified Rep
over a year old

Hi Ruth,

This is awesome! Thank you for your review.

Vermont
2 reviews
37 helpful votes
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Waste of Time
January 14, 2021

I searched on a scammer's phone number. BeenVerified said it found the information and required a small payment and a subscription to access the report. When I finally got to view the report, it said it had been unable to find any information, AT ALL, about the number. To be fair, they refunded me everything when I called and cancelled my account but they should have told me upfront that the search had been unsuccessful. What BV did borders on fraud.

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 15, 2020
Arkansas
1 review
24 helpful votes
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My Verification
January 3, 2021

If you open up their site, you will think what you are doing is free, but what you don't know is by doing so you some how have agreed to pay them using PayPal. It with a monthly reoccurring payment. The payment is set up to be paid early in the morning hours and you wont notice the notification of PayPal's payment going through and it happens every month until you catch the of $13.44. It cost me $26.88 to learn my lesson... don't be schooled by BeenVerified!

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2020
South Carolina
1 review
25 helpful votes
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Not even accurate
November 22, 2020

I checked myself out and most of it was completely wrong or some made up mess. I don't know who they get their data from, but I've lived at the same address for the last 22 years and not where they say I've lived. Not to mention the email addresses listed were completely wrong except for 1.
Then I checked out my sister's criminal history and most of it didn't list what she had gotten in trouble for. I wish I hadn't wasted my money on this useless site. It said $17 under the 3 months and I clearly didn't see that smaller font below stating I'd have to pay $52 that first time. Rip off.

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2020
Massachusetts
1 review
9 helpful votes
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SCAMM TO GET YOUR $1
November 7, 2020

They state that the info you provided matches what was found then to find out there was no information found why would you do this... BAIT AND SWITCH TECHNIQUE AT ITS FINEST
All the other positive reviews are from the company SMH

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2020