On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Black & Brown Unite Reviews Summary
The company demonstrates a strong commitment to community engagement and inspiration, as highlighted by positive sentiments surrounding its initiatives. Customers appreciate the mission and the impact of the organization, indicating a favorable perception of its goals. However, there are significant concerns regarding customer service accessibility, particularly the reliance on a chat service for support, which can hinder communication for those facing login issues. This limitation suggests a need for improved customer service options to enhance overall user experience and address potential frustrations effectively. Balancing these strengths with the identified weaknesses will be crucial for the company's ongoing reputation management.
This summary is generated by AI, based on text from customer reviews
Black and Brown Unite is just what we need to bring all our people together.
I was inspired to action when I visited the site.
Why is it set up the only way to contact charity is through their chat service, which you can only use if you're logged in.
But if you're having issues logging in, you have no way of communicating, since they don't take phone calls.
What company conducts business like this?
Thank you David, for resolving my issue and being professional
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members