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The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
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Beautifully made blinds. I've ordered curtains, vertical blinds and Roman blinds from them s company. Always excellent price, quality and delivery service. Highly recommend.
Have been pleased with blinds 2 go before, then it was venetian, this time it was folding thermal blinds. Good size and easy to fit, they look good. Took a little longer to come than expected but that could be lockdown etc.
Hi, I had decided to replace some of my vertical blinds with white wooden venetion blinds and after some Google searching I decided on using the Blinds2go website. What the good choice. The quality of the blinds are first class and the hep I received from the company was excellant.
I was so pleased with the blinds that I ended up replacing all my blinds, five in total.
They are easy to fit, and using the sizing system on the website, they were a perfect fit and looked great striaght away.
I can only "highly recommned" for anyone to use this company.
Peter
Good quality blinds, fantastic choice of materials, easy to order and easy to follow instructions to fit.
Recommended.
The blinds were perfect.
The whole process was seamless from start to finish
I was a bit apprehensive about fitting them myself but needn't have worried as instructions were easy to follow.
Blinds arrived on-time and look great. Fit is perfect and quality is excellent. Really good value. This is my 6th set of blinds purchased from them.
I bought new blinds for my living room. Great service, provide updates, good quality and price. I would definitely buy again from blinds2go.
I am completely happy with Blinds2go and I will use this company again. I came across it on Google search and found the company's website informative with a large choice of products and prices competitive. I ordered 4 thermal roller blinds of various sizes. I am very pleased with the blinds and the chap who fitted them commented on their high quality. Thank you, I am very happy with the blinds and they fit perfectly.
Great fit as easy to install with a ladder. Very pleased. Only challenge is opening and closing getting used to it with the velux pole but a bit tricky.
Ordered two large roller blinds and they were delivered in four days, brilliant quality, perfect fit, I would recommend blinds2go for anyone wanting top quality perfect fit blinds
Excellent product, well packed anď delivrred as promised. Very happy with our purchase. Blinds 2 go will be our 1st choice for any future blind or curtain requirements.
Great service and high quality blinds really easy to install, 6 th roller blind we have purchased one more window to go
Ordering is easy, loads of fabulous colours and designs to choose from. I have used Blinds2go.co.uk on several occasions now and have always been extremely happy with their service and their products.
I bought two faux wood blinds, I was very happy with sizes and standard they were made too. Found them very easy to fit and they look lovely in my kitchen, would definitely order again. The only criticism I have is that only wood screws were provided, would have preferred wall screws with plugs but didnt cost much to purchase them.
If I could give 0 stars I would. My experience with Blinds2Go has been appalling. I'd just moved into my new home at the start of August and I ordered 7 wooden blinds for the front of my house on the 16th August after a bit of shopping around online. 13 weeks later and I've now cancelled the order after shocking customer service. The delivery date was pushed back 7 times and to this day I still haven't been told what the delay was caused by. I was never told about the delays by a member of customer services, I was only updated by checking myself daily using their tracking system. Eventually I began emailing and calling to get answers, and the responses I got were "we don't get told what the delays are by the production team". This is not how you operate an online business. Communication is key. Then a customer service rep suggested I change my order to a different product. So I ordered more samples to select one that was most similar to the product I originally ordered. They then told me I would have to wait another 36 working days on top of the already 65 working days I'd already waited. They had "no way of fast tracking the ‘new' order". I've since had a refund and empty apologies. It is unacceptable for a company to hold onto customer's money for 13 weeks and not deliver on their promises. I have since ordered from Swift Direct Blinds on the 30th October and received my order on 4th November. I placed and received an order in less time with them than it took for Blinds2go to process my refund. Avoid at all costs! Swift direct blinds are the same price more or less so I would highly recommend them.
Was a little unsure after reading some bad reviews. Ordered 6 blinds in total arrived earlier than expected easy to fit sizing and colour perfect. Would use again
I ordered Roman blinds and wooden blinds. Same sized windows. The Roman blind was too short, and the wooden blind too long. Also the wooden blind almost did not fit so had to not include the ends. The metal chain on the Roman blind takes a lot of pulling to make them go down
Ordered 3 Venetian blinds for my hallway and landing including a half bay window. I used the measuring guide on the website. Blinds arrived promptly as promised and were installed without difficulties. They look great and I'm thrilled. I'm already planning further orders. Many thanks for an excellent service.
Hi - pleased with the quality of the blinds - no negatives. I liked that opening and closing the slats was by a cord rather than a rod. Especially like the shaped piece of wood at the bottom of the blinds.
Answer: Very easy, had an issue and they solved it immediately
Answer: They're legit, but if you have any problem don't expect it to be solved.
Answer: I have 11 products in my home now and each and everyone is perfect. Would highly recommend
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...