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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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This agent was accommodating unlike others who just state your rules and all...who insist on that without deep understanding of the problem...please equip your agents of expertise
No problem at all good. Very happy with appearance on the internet
I contacted Bluehost support for issues with my website. I was very nervous thinking I had made an irreversible error when a member of the Bluehost team calmed my fears and assured me that they could help me resolve my issue.
I'm having two of my web sites hosted on Bluehost, one for over 3 years, and the experience has been a good one. I discovered that the platform offers services I leveraged like transferring web site ids, develop new sites, backup, easy deployment and everything is easily accessible without much fuss.
I've recommended this platform to our professionals.
Joe was very helpful, he was clear and offered relative advice to help me get my website up. He also followed up with an email so I can easily follow through on what he recommended.
Bluehost has its limits on what they are willing to help me with and it seems to be getting less and less. I'm not a tech person so when I have a Wordpress question for a site Bluehost built, a simple offer to help would be nice. This person did help me do something very basic, but she wanted me to call a pay-per-hour line!
Very good platform for hosting your own websites. Have had very little issues, very happy. Have been able to build 3 websites so far
I don't have anything to say but it's all that I need. There were issues but the customer service handled them well. Well done bluehost!
My old Bluehost host was running out of disk, so I asked to upgrade. After several emails back & forth, one of their IT folks spent several hours on the phone with me, arriving at an appropriate hosting solution and enabling the transfer of my shell account and web site to the new VPS host, dealing with startup issues, making sure nothing (especially the constant stream of new emails) was lost, and helping configure the site.
I myself am a software professional with decades of experience, but am not a sysadmin. The explanations, planning, and execution, the support in general, were faultless, supportive, clear, and professional.
Good enough to get what we needed to done. I dont have more to say.
Everything has been working amazing with Bluehost. They have the best service and best customer support team
Had a question and got the help i needed in one conversation. I needed to get my website to point to bluehost from squarespace and the operator gave me the ip address to do that
I have had an account and several domains with bluehost for years and will continue to use them. They deliver what they promise. The uptime is excellent. I have nothing negative to say about bluehost.
I have been with you for years and I find Bluehost hosting to be good. However, there are some problems that appear and they are recurring and cannot be fixed. Also I see a flaw in the support provided especially through emails. I have upgraded my hosting ، But I did not receive any notification that the hosting was upgraded even though I paid the amount. So I did not want to bother myself and contact you, so I decided to keep to myself and stop corresponding with you or calling you.
I am not the most tech savvy person so it took me a few weeks to learn how to use bluehost but after I did I was very happy with how my site looked professional and clean.
Sempre que preciso há alguém para me atender, tirar as minhas dúvidas e me ajudar com qualquer problema. Os atendentes são sempre muito simpáticos, atenciosos e gentis e valorizo muito isso. Tenho sempre uma boa experiência. Recomendo.
I have a wonderful experience so far with Blue host especially their customer support who never rushes and try to resolve the issue in one sitting.
I didn't use hosting services, just domain stuff. Always well supported when I needed changes,
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.