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BluehostReviews 21,468

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
98
shipping
35
returns
55
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Philippines
1 review
0 helpful votes
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Accommodaring
October 6, 2024

This agent was accommodating unlike others who just state your rules and all...who insist on that without deep understanding of the problem...please equip your agents of expertise

Date of experience: September 26, 2024
Pakistan
1 review
0 helpful votes
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No problem at all good. Very happy with appearance on the internet

Date of experience: September 26, 2024
Virginia
1 review
0 helpful votes
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Excellent, Efficient Service
October 6, 2024

I contacted Bluehost support for issues with my website. I was very nervous thinking I had made an irreversible error when a member of the Bluehost team calmed my fears and assured me that they could help me resolve my issue.

Date of experience: September 26, 2024
Illinois
1 review
0 helpful votes
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Not satisfactory. This is not a good use of my time,,,,,,,,,

Date of experience: September 26, 2024
New York
1 review
0 helpful votes
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Good service provider
October 6, 2024

I'm having two of my web sites hosted on Bluehost, one for over 3 years, and the experience has been a good one. I discovered that the platform offers services I leveraged like transferring web site ids, develop new sites, backup, easy deployment and everything is easily accessible without much fuss.

I've recommended this platform to our professionals.

Date of experience: September 26, 2024
Kentucky
1 review
0 helpful votes
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Helpful
October 6, 2024

Joe was very helpful, he was clear and offered relative advice to help me get my website up. He also followed up with an email so I can easily follow through on what he recommended.

Date of experience: September 26, 2024
Missouri
1 review
0 helpful votes
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Fairly Helpful
October 5, 2024

Bluehost has its limits on what they are willing to help me with and it seems to be getting less and less. I'm not a tech person so when I have a Wordpress question for a site Bluehost built, a simple offer to help would be nice. This person did help me do something very basic, but she wanted me to call a pay-per-hour line!

Date of experience: September 25, 2024
Canada
1 review
0 helpful votes
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Excellent platform
October 5, 2024

Very good platform for hosting your own websites. Have had very little issues, very happy. Have been able to build 3 websites so far

Date of experience: September 25, 2024
GB
1 review
0 helpful votes
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It is clean and has a nice layout
October 5, 2024

I don't have anything to say but it's all that I need. There were issues but the customer service handled them well. Well done bluehost!

Date of experience: September 25, 2024
California
1 review
0 helpful votes
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My old Bluehost host was running out of disk, so I asked to upgrade. After several emails back & forth, one of their IT folks spent several hours on the phone with me, arriving at an appropriate hosting solution and enabling the transfer of my shell account and web site to the new VPS host, dealing with startup issues, making sure nothing (especially the constant stream of new emails) was lost, and helping configure the site.

I myself am a software professional with decades of experience, but am not a sysadmin. The explanations, planning, and execution, the support in general, were faultless, supportive, clear, and professional.

Date of experience: September 24, 2024
New York
1 review
0 helpful votes
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Good
October 4, 2024

Good enough to get what we needed to done. I dont have more to say.

Date of experience: September 24, 2024
Germany
1 review
0 helpful votes
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Top, lovely
October 4, 2024

Everything has been working amazing with Bluehost. They have the best service and best customer support team

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Very nice experience
October 4, 2024

Had a question and got the help i needed in one conversation. I needed to get my website to point to bluehost from squarespace and the operator gave me the ip address to do that

Date of experience: September 24, 2024
Germany
1 review
1 helpful vote
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I have had an account and several domains with bluehost for years and will continue to use them. They deliver what they promise. The uptime is excellent. I have nothing negative to say about bluehost.

Date of experience: September 24, 2024
Denmark
1 review
0 helpful votes
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Good web hosting
October 4, 2024

I have been with you for years and I find Bluehost hosting to be good. However, there are some problems that appear and they are recurring and cannot be fixed. Also I see a flaw in the support provided especially through emails. I have upgraded my hosting ، But I did not receive any notification that the hosting was upgraded even though I paid the amount. So I did not want to bother myself and contact you, so I decided to keep to myself and stop corresponding with you or calling you.

Date of experience: September 24, 2024
Canada
1 review
0 helpful votes
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I am not the most tech savvy person so it took me a few weeks to learn how to use bluehost but after I did I was very happy with how my site looked professional and clean.

Date of experience: September 24, 2024
Portugal
1 review
0 helpful votes
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Atendimento ao cliente incrível.
October 4, 2024

Sempre que preciso há alguém para me atender, tirar as minhas dúvidas e me ajudar com qualquer problema. Os atendentes são sempre muito simpáticos, atenciosos e gentis e valorizo muito isso. Tenho sempre uma boa experiência. Recomendo.

Date of experience: September 24, 2024
Kenya
1 review
0 helpful votes
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Excellent
October 4, 2024

It has been awesome looking forward to continue subscribing your service

Date of experience: September 24, 2024
Pennsylvania
1 review
0 helpful votes
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Amazing People
October 3, 2024

I have a wonderful experience so far with Blue host especially their customer support who never rushes and try to resolve the issue in one sitting.

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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Most basic need
October 3, 2024

I didn't use hosting services, just domain stuff. Always well supported when I needed changes,

Date of experience: September 23, 2024