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BMB Matrix Reviews Summary
The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
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The service is excellent. Xavier was great. Looking forward to working with bmb matrix on my next Amazon business I purchase. Thank you!
Great work on my Amazon store! I defiantly see the potential with making a lot of money with Bmb. Waiting to get my ebay and etsy store setup.
I highly recommend this company if your looking to make an income selling online.
Bmb matrix did a outstanding job! I would recommend them to anyone who wants to start selling on Amazon or ebay.
I was referred by a good friend and decided to go with their standard package. The first two weeks went well then my Amazon store was put under review and my funds held.
I was told by my project manager that due to an increase in sales velocity it caused my store to go under review. In the mean time my ebay store is doing sales daily or every other day.
I definitely recommend Bmb matrix if your looking to sell online. Purchased two Amazon stores from them and both have cleared over $50k in sales as of last week. Everything is not always perfect but I can say they are a honest company and probably the only one that will really helps you make money online.
Very fortunate to have a company like Bmbmatrix helping me build and grow my ecommerce business. Being a full time business owner I didn't have the time to manage my
Amazon store so I decided to give them a shot and I'm glad I did!
Great company! I was a little worried when my store went two days without any sales but my project manager assured me not to worry. A day later a flood of sales came in
And it's been consistent for the most part.
If you want to sell online this is the go to company. My first week as a client my Amazon store did over a thousand dollars in sales. I'm looking to upgrade to their Standard Package next month.
The experience with bmbmatrix was very professional and efficient. They have access to many top selling products and can grow your Amazon or ebay store very fast.
I have to say Bmb matrix surprised me. My store went live 6/27 and today I got my first 7 sales. I really like the direction that this business is going in.
Very smooth experience with the people over at bmb matrix. Never sold anything online before so this is all new to me.
They helped me get my Amazon account restored and I recently signed up for their Lite Package. So far everything is going good.
Signed up for their standard package and before my Amazon store could be loaded with products it was deactivated. My ebay store is still generating money everyday.
Hopefully my Amazon store can be reactivated soon.
There was a few road bumps in the beginning but things have been going smoothly recently. My Amazon store is doing the bulk of sales but ebay is generating good monthly revenue as well.
If you need your Amazon account reinstated I highly recommend BMB Matrix. They were able to get me back selling on Amazon within 30 days.
Just got a notification that my Amazon selling privileges was restored. Thank you Bmb Matrix for the wonderful and professional experience.
I purchased their Standard Package to boost my Amazon and eBay store, and the results were impressive. Their expertise in knowing which products sell the most, and implementing successful marketing strategies significantly increased my sales. While there were minor communication challenges, their commitment to resolving issues and delivering quality service is commendable. I highly recommend BMB Matrix for online sellers seeking to grow their presence on Amazon and eBay.
BMB Matrix was responsive and attentive throughout the whole process. They took the time to answer any questions or concerns, which made me feel like a valued client. Their communication was prompt, and they regularly provided updates on the progress of my Amazon and ebay stores. It was evident that they were invested in my success and genuinely cared about the outcome.
However, I must mention that there were a few instances where I faced minor challenges during this process. There were a couple of miscommunications regarding the timeline and orders being shipped out. Although these issues were promptly resolved, they did cause some temporary inconvenience. Nonetheless, I appreciate the fact that BMB Matrix took responsibility for their mistakes and ensured that the desired outcomes were achieved.
Please read my experience. I had an issue with my amazon store and ebay- and there were some communication issues with my PM initially. After reading through some of the negative reviews on this site, I was sure I'd never hear from this company again! I can tell you that within 24 hours I was contacted (I worked with Xavier) and BMB Matrix worked diligently to not only send over an agreement for a full refund if that was my desire, but Xavier worked his magic and within less than a day they had a plan for success on Amazon. As a company grows successfully there will always be some situations that arise where a customer is not happy. You will also have this as an Amazon seller regardless of your business mode. Any issues that previous commenters have posted about this company has a plan in place to quickly address. They are committed to your success!
Very impressed with their process. My amazon store did very good numbers for the first two weeks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sonia, rest assure we are working hard everyday to get your Amazon store reactivated. Your project manager will reach out to you this week with an update.