Bodybuilding.comReviews 82

I placed an order and the site had crashed. Thinking it didn't go through, I went back and tried again. Turns out both my orders went through separately, so not only did I pay for two orders when I only wanted one, I paid separate shipping. I immediately emailed service, but didn't get a response. I got my products the very next day, which I wasn't expecting and still hadn't received an email. The next day I was going to call but finally received an email back saying it was their mistake and they refunded me the entire second order and shipping and told me to keep the product. They surpassed my expectations and were extremely friendly.

If there would be option of giving negative stars I would have. Let me be clear for one thing. I have till not tested the product so this is not to review that. All these supplement site offer same product what makes it different is customer service, and for this company their moto is not that customer is always right it is to how to take our money and then dont give to cents of care. Today its going to be one month since I had placed an order and it has not reached me. I dont live in a remote country, in a small village in Africa. I am based in Indonesia, Jakarta one of the biggest metropolitan cities. My tracing system shows my product is stuck at customs for over 15 days. And when I aske for customer support they give me log email and then point out how we as customers did not read the overseas guidelines and say they expect us to understand. I have attached a screen shot of their revert to me. I have send dozens of couriers from here and received many more from all over the world. This is not the fist time it is happening; these things happen in countries such as this. But the reason I am so pissed off as this is the first time I have seen zero effort from a company to aid in resolving this conflicts. Calls can be made and inquires can be put in place. I believe when you have the audacity to charge us $30 for shipping for god sake make sure we receive our products.

This is the last time I am placing the order with this company. And If you are like me who values respect and service over a few bucks you are better to order via GNC or other international store which dont make false advertisement.

Yeah, I ordered from this website and they packaged it so badly it exploded all over the place. Use at ur own risk.

I have ordered products worth $200 and paid $40 as shipping on the same. Waited for the products for over a month now with no idea if I will ever receive them. I am jotting down few points here for you all who are planning to place an order through bodybuilding.com from India.
1. You pay in advance and whether you receive the order or not your money is gone.
2. As per the website you are the importer and you are responsible once it reaches your country. In case if customs damages the consignment, it is yours and they will not refund anything.
3. While placing the order they will not tell you if that product is allowed in your country or not (in most cases). The website says that it is you, who needs to check if that product is allowed in your country or not with customs.
4. There are multiple courier agencies involved in the process. It will become a nightmare for you to track the package.
5. In case if consignment returns to their warehouse (in exactly the same condition they have sent) you will get refund minus courier (sent + return). In case if they receive damaged consignment, they have the authority of not paying you back at all.
6. I have seen few reviews where the consignment got returned to their warehouse and took as long as one full year.

I have been using supplements for over 3 years now and I can assure you that it is not worth ordering it from bodybuilding.com just to save few bucks.

I tried other sites, but this site is WITHOUT A DOUBT the website to use to get supplements and things for working out. I have ordered from this site on numerous occasions and have never had any issues. I get extremely fast shipping without having to pay extra, and it gets put out for delivery right away. Just recently I placed an order around 4:00 p.m., and it was already out and to the next destination the very next day. You get the product you order and right away. I have also used the forums here to gain a lot of good knowledge about things. It is very helpful. I have not used anything else on this website to rate, but the store and forums are top notch, unlike other supplement sites out there. As a cheap alternative to the expensive GNC and other 2nd rate supplement sites with shady shipping and refunds, I now do all my business on bodybuilding.com. Great site.

Shop does not deliver the goods to Belarus for political reasons. Democrats...

I have been ordering products from bodybuilding.com for years now and have nothing but great things to say about this company! There customer service is excellent, their delivery time is outstanding (for instance I made a purchase yesterday and received my order today. I know it helps living in Utah since the company is based out of Idaho), their prices are unbeatable, and always offer deals and coupons. I absolutely love this company! Not only do they offer wonderful products. But they have very helpful forums and articles relating to health and fitness. I wouldn't be where I am today without their free online programs and motivation of others through bodyspace. I will continue to use this website daily and refer family and friends whenever possible! Thanks to all those hard working individuals who make this company so successful!

I only recently began using bodybuliding.com and let me tell you something. They have the fastest shipping and quickest acting customer service of any online shopping site I've ever used. Not only did I receive my purchase ahead of the planned delivery date but even when I made a mistake in my order they were willing to respond to my questions individually and address each issue as presented. I will be using this site exclusively for all my supplement needs from now on.

I am a regular visitor of bodybuilding.com and I just crazy about bodybuilding and the bodybuilding.com are really helped me a lot to know some good workouts and diet plan so on. I think only few online services are providing best service and good information for their customers and bodybuilding.com is one of them.