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BookingGroupReviews 1,537

3.3

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.3 stars from 1,537 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Switzerland
1 review
0 helpful votes
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Becareful
January 14, 2022

Thugs and thiefs. Paid 240 Euros and dont get a refund or a car... my money is gone
Becareful of these eastern european rats.

Date of experience: January 14, 2022
Suppport T. BookingGroup Rep
over a year old

Hi Mustafa,
Thank you for your feedback. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. Please send us your booking number at support@bookinggroup.com and explain the situation. We'd like to look into this to see how we can help.

New Jersey
2 reviews
0 helpful votes
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Perfekt gewesen
November 14, 2021

Ich bin mega begeistert! Hatte eine Panne bisschen "ab vom Schuss" und trotzdem hat man mir zeitnah ein Auto zu der Werkstatt, in die ich es mit meinem Auto noch geschafft hatte, gebracht...

Date of experience: November 13, 2021
New Jersey
2 reviews
0 helpful votes
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Absolut Top
November 14, 2021

Wirklich klasse Service, freundlich. War echt begeistert. Bei Abholung, war es kein Problem ein Diesel sehr günstig zu Upgraden. Das Auto hatte eine Top Ausstattung. Es war von außen zwar sehr dreckig, was mich aber nicht direkt gestört hat. Ich habe es dann gewaschen und gut ist. Bei Rückgabe gab es dafür noch eine Gutschrift von 20€

Date of experience: November 13, 2021
New Jersey
2 reviews
0 helpful votes
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Toller
November 14, 2021

Toller Service und schöne Autos. Habe dort schon mehrmals gemietet und immer sehr zufrieden gewesen. Preis-Leistung ist super

Date of experience: November 13, 2021
RU
2 reviews
0 helpful votes
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The service is quick
November 14, 2021

We have had great service from this branch since we started there as a client over 1 1/2 years ago. The service is quick, their cars are in good condition and the prices are decent too. Any time we have had any issues with a vehicle, we got it replaced or fixed immediately.

Date of experience: November 12, 2021
RU
2 reviews
0 helpful votes
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Perfect experience. BookingGroup accepts Debit cards and blocks deposit of about 680€ for a small car (the lowest deposit I've ever been charged).

Date of experience: November 12, 2021
RU
2 reviews
0 helpful votes
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Good service
November 14, 2021

Extremely pleasant esperience. Good service and courtesy. A bit tricky to find as there are no signs: it's in the Volkswagen car dealer and service.

Date of experience: November 12, 2021
RU
2 reviews
0 helpful votes
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Det sted, er det absolut bedste sted at lease bil hos. Meget fleksibel og sindssygt venlig betjening, specielt Mikkel, er deres force.

Date of experience: November 12, 2021
RU
2 reviews
0 helpful votes
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Diğer şubelerini bilmiyorum ama Kadıköy şubesinde çalışan herkese ayrıca teşekkür ederim. Her zaman çok ilgili ve sorun çözme odaklılar. Daha çok yıldız olsaydı sadece çalışan arkadaşlar için bile o yıldızları kullanırdım.

Date of experience: November 12, 2021
RU
2 reviews
0 helpful votes
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Immer zuvorkommend
October 15, 2021

Autos sind immer sauber und perfekt gereinigt. Die Preise sind annehmbar. Mitarbeiter in der Filiale Essen seeeehr angenehm und sehr nett! Ich miete dort zur Zeit dauerhaft und werde beim Eintreten der Filiale bereits namentlich begrüßt, das sieht man sehr selten! Vielen Dank!

Date of experience: October 13, 2021
RU
2 reviews
0 helpful votes
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Preise super
October 15, 2021

Vom ersten Kontakt bis zur Fahrzeugrűckgabe alles perfekt. Preise sind ebenfalls super. Sehr empfehlenswert, egal ob PKW oder Transporter etc

Date of experience: October 13, 2021
RU
1 review
0 helpful votes
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Sehr freundliche Mitarbeiter die Probleme schnell und im Sinne.des Kunden lösen. Die Fahrzeuge sind einwandfrei.

Date of experience: October 13, 2021
RU
2 reviews
0 helpful votes
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Very friendly staff
October 15, 2021

For the researches we did, it is the cheapest solutions for international car rent (inside the EU).
It was very easy dealing with them.

Date of experience: October 13, 2021
RU
2 reviews
0 helpful votes
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Super Service
October 15, 2021

Super Service, klasse Öffnungszeiten, freundlicher Umgang mit Kunden.
Zuvorkommend und Kompromissbereit

Date of experience: October 13, 2021
RU
2 reviews
0 helpful votes
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Super Kundenservice
October 15, 2021

Super Kundenservice, wollte spontan ein Auto nächste Woche mieten - freundliche Dame am telefon, super Angebot. Innerhalb 5 Minuten war das Auto reserviert.
Bin seit einem Jahr Kunde, Preis & Service sehr zu empfehlen!

Date of experience: October 13, 2021
Ukraine
2 reviews
0 helpful votes
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Immer wieder sehr unkompliziert. Auch die Abgabe super schnell und jedes Mal waren die Herren bei der Abgabe sehr humorvoll! Die Fahrzeuge, die ich bisher bekommen habe waren allesamt sehr sehr neu. Bitte weiter so! Ich komme gerne wieder.

Date of experience: October 13, 2021
RU
2 reviews
0 helpful votes
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Super nette Mitarbeiter!
October 15, 2021

Vollgetankt und Sauber bekommen! Abgabe war unkompliziert und schnell erledigt. Gerne wieder!

Date of experience: October 13, 2021
RU
2 reviews
0 helpful votes
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Direkt am Checkpoint Charlie. Eingang über die Friedrichstraße. Das Parkhaus ist sehr schmal. Bitte vorsichtig fahren.

Date of experience: October 13, 2021
RU
2 reviews
0 helpful votes
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Bravissimi
October 6, 2021

Bravissimi, gentili e professionali, auto pulitissima, consegna e riconsegna rapide. Da consigliare! Soprattutto in Sicilia è opportuno guidare una macchina sicura e con navigatore!

Date of experience: October 6, 2021
RU
2 reviews
0 helpful votes
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Hi
October 6, 2021

Anmietung ging schnell obwohl mehrer Leute noch vor uns dran waren. Bei anderen Autovermietern mussten wir 1-2 Stunden warten obwohl nur 2 Leute vor uns waren.

Date of experience: October 5, 2021

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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