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Budget Heating and Air Conditioning Reviews Summary
Budget Heating and Air Conditioning has a rating of 4.7 stars from 563 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Budget Heating and Air Conditioning most frequently mention customer service, air handler and great price. Budget Heating and Air Conditioning ranks 3rd among HVAC sites.
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Fast, prompt service and a good price. Would do business with them again if needed.
I was told it was going to deliver on Monday- called Tuesday and than said will b delivered on Thursday but maybe Wednesday but equipment didn't come til the following Monday- very bad communication from your company-
I had been referred to Budget, and found their site to be user friendly, and the associated info & prices were good. Shipping was quick, and our system was back up & running pronto. I will likely order a whole system from them soon.
Good experience. Great pricing and prompt delivery
Our unit was delivered and is in great shape. Not a scratch. Really good communication. We're getting it installed next week
The order process was easy to follow and the delivery time was as expected.
Everything delivered on time in good condition. Good service and efficient delivery.
I got my bottle of freon quickly. Bottle is smaller than expected. At 28 oz, you are topping off the system. Try that, and then get a 5lb bottle if whole system is dry. Guage is good quality. Be sure to remove tube from bottle after charging first, not tube from AC, to avoid refrigerant leak.
Chris did a great job getting my heater kit fast! He sent me numerous emails letting me know how the process was going and where it was in delivery
All my many questions were answered in a way I understood without being condescending. New heating element works great and fit our ancient package unit perfectly.
I think it might work too well. When we received it, the weather was cold with snow. It took us a while to get it installed, we had to re-work our ductwork and add to the plenums we had. When we finally got to the part of attaching the heat pump to our house, it went very smoothly and easily with no issues. Pairing it with a smart thermostat was very easy. Almost immediately after we started using it, the weather cleared up, it got warm and sunny. Maybe we installed it backwards. Anyway, it's quiet and it's heating the whole house, I can't wait to see how well it cools. Kudos to Juan, he was very helpful.
Friendly and easy service for my purchase. In state delivery was within a week. I will reccomend and use them in the future.
Everything was smooth, company took their time to work with me even when some parts ordered were on backorder.
It was my technician that found the necessary part on this site, so I purchased it here. He wasn't happy with the price, but it was cheaper than replacing the entire unit for me. That extra 20% surcharge for expedited shipping seems excessive. Also, that I had to pay for taxes outside of the payment plan made through Affirm was also suspect. Since I had to follow up on why the unit hadn't yet been shipped and was given that reason, I feel it caused an unnecessary delay. It was a heating unit and I had to endure a week of weather in the 40s without it. Finally, there was a disconnect between the shipping time frame given to me by the person at Budget. Thankfully, I received the item a day after speaking with them and not the later date. I had hoped since we were all in Florida, this would have been a more streamlined process. I do wonder if the very similar looking part I saw on Amazon, for less, would have arrived faster. Especially because the tech realized this was a bit different than what he expected. I am grateful that he was able to make it work. In summary, I am grateful overall, but wish this had been a smoother process.
VIC WORKED WITH ME FOR A WEEK TO PURCHASE THE PROPER HVAC SYSTEM AND TO GET AN INSTALLER. HE WENT BEYOND NORMAL SERVICE TO HELP ME. INSTALL TOOK ONLY 3 1/2 HRS FOR A COMPLETE INSTALL, INCLUDING OLD SYSTEM REMOVAL. VIC AND THE INSTALLER SHOULD BE PROPERLY RECOGNIZED
Hi William! Thank you for your business and review! We will share your feedback with the installer and Vick.
BudgetHeating
I ordered 2 Gree Flexx systems for my house. Budget had the best pricing and fast flexible shipping. When one of the heat pumps was damaged during shipping, Budget even got a new one out to me in time for my installation date. Highly recommended both Budget Heating & Air and the Gree Flexx system (it's incredible).
Hi Ben,
Thank you for your review and purchase! We are sorry to hear you experienced damage in transit however we are glad our team solved the issue for you quickly!
Thank you again!
BudgetHeating.com
From the business
Budget Heating and Air sells direct to the public at wholesale prices through all of North America! We stock and sell anything from a small service part such as a capacitor, transformer, or motor to full heating and air conditioning systems. If your need is small or large we have you covered from 1 ton to 25 ton units we have your back. Come into our Tampa, FL or Houston, TX store pick out and leave with your part or system today. Here Monday through Friday 7:30am to 5pm EST to serve your needs!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Pat,
We are really sorry for the frustration you’ve experienced with your delivery. We understand how disappointing it is when things don’t go as planned.
We work with third-party carriers to handle our deliveries, and sometimes this can lead to communication issues or delays outside of our direct control. Despite our best efforts to provide accurate delivery timelines, these carriers can occasionally provide conflicting or changing information. We’re actively working to improve our coordination with these carriers to ensure more reliable communication and to minimize any future issues. I appreciate your patience and understanding as we address these challenges. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help