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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
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Previously, I received free shipping on orders. And even though I received an email indicating all orders have free shipping, they do not. When I contacted the company, I was told because of some kind of fees or something going on, you only received free shipping if it was over $49. That was false advertising, and they should have held up that up if they put it out there in an email.
Easy to reorder using history orders, good discount, applied credits, and got a discount for auto subscription
I got what I ordered, but the packaging indicated the product was manufactured for sales out of the US. I was concerned the product may not be authentic.
Absolutely love this company, have been using for 3 years now. Best prices ever, super fast shipping, and excellent communication via email. Highly recommend!
Love this website! Customer service representatives are super helpful, speedy responses every time. Prices can't be beat. Highly recommend! A++++
Best prices for preventative meds. Never had a problem with shipping after all these years. When I needed customer service my needs were promptly addressed.
Never had problems, has always been the best price of anywhere and I think I maybe had an order issue one time that was immediately rectified. Been using these guys for years.
The prices are so much lower than through my veterinarian or local pharmacies or other online sites. The order arrived within the delivery window. I was given.
I have a multi cat household. This product is very affordable. It works well. All of my cats get excellent checkup st the vet. Works as described.
I've been using your products for many years. The products are high quality at an affordable price.
All the same medications at a discounted price. I've been buying here for 10 years. ALWAYS 100% Satisfied. I've recommended Budget Pet Care to friends and family who are all 100% satisfied as well.
Easy shopping experience for products to keep our pets healthy at a reasonable price.
I ordered the Bravecto chew for 9-22lb. Dog. I received the liquid application instead. I hope I don't this time I ordered! I always order the chew tablet.
You will be amazed with this sote! No prescriptions needed no BS and the prices are rock bottom especially if you can get a sale.
I've been purchased my flea meds from them for quite a few years I've never been disappointed. I highly recommend. They r the cheapest that I could find.
Been using this site for over 6 years now. Had one issue and customer service quickly responded and resolve the issue that wasn't even their fault. Definitely recommend this site. Pets have always been healthy and no issues with these medications.
Have been using this company for 5 years now. My pets have never gotten sick from the products. The customer service was awesome! Definitely will continue to buy from here and recommend!
For multiple dog house holds this is the best value, it beats by far the prices at tge vet or other US based sellers. I have been a costumer for many years, never ever had a problem. Product works great and reliably. No fleas or ticks on my German Shepherds, and I practice tracking in tall grass a lot! Dog mom of the Regional FH tracking champion 3 years in a row 👏
I placed an order earlier today and ended up being one order short of what I needed. The website clarified that I was making another order for the week and that is much appreciated.
The free gift claim indicated for every $129.00 spent a free gift would be received; however, I was only allowed to choose 1 free gift and spent over $1000. 00. I believe I should have been allowed to choose more than one item.
Prices are excellent, as is quality of the products. Shipping time has to be figured into the ordering process but once you get used to it, no problem.
The prices are great but it does take a month to get the product so order early. Plus don't stock up too much you usually only get a year expiration date on there.
I have been using them for years and never had a problem with shipping, expiration or products.I live in Illinois so shipping does take about 3-4 weeks so I just order when you have 2 left! Order for my sisters too so no one forgets.
Very good prices and you can earn rewards. Also there are always discount codes,
They give freebies! Lovely place to shop and my dogs thank you! 🙏🏻
Always have good savings and high quality items for my dogs.
I have bought my dogs medicine through chewy or the vet but when I found this website it was perfect great shipping times and great prices, I haven't been able to find anywhere else like it!
Sometimes its hard to be able to afford all the meds for my dog and you guys have really helped :)
I ordered the wrong size Seresto dog collar and would like to return it if possible. I have already made the correct size order with this order #*******
This is an excellent site for pet owners. The customer service is wonderful. You can actually speak with a representative who is happy to help
Best prices, dependable, good expiration date. I have ordered from budget pet care for past 4years…never an issue. Have encountered problems with Canada pet care. Delays in shipping and short expiration dates.
Highly recommend Budget Pet Care!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.