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BudgetPetCareReviews 6,454

4.8

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From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
186
value
72
shipping
76
returns
31
quality
74
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51,967 reviews

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New York
1 review
0 helpful votes
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Free shipping, what?
January 12, 2026
Updated review

Previously, I received free shipping on orders. And even though I received an email indicating all orders have free shipping, they do not. When I contacted the company, I was told because of some kind of fees or something going on, you only received free shipping if it was over $49. That was false advertising, and they should have held up that up if they put it out there in an email.

Date of experience: January 2, 2026

Easy to reorder using history orders, good discount,...
July 10, 2025
Previous review

Easy to reorder using history orders, good discount, applied credits, and got a discount for auto subscription

Date of experience: June 30, 2025
Kentucky
1 review
0 helpful votes
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Order complete
January 12, 2026

I got what I ordered, but the packaging indicated the product was manufactured for sales out of the US. I was concerned the product may not be authentic.

Date of experience: July 11, 2019
Florida
1 review
0 helpful votes
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Awesome pet meds & super communication
January 12, 2026
Updated review

Absolutely love this company, have been using for 3 years now. Best prices ever, super fast shipping, and excellent communication via email. Highly recommend!

Date of experience: January 2, 2026

AWESOME customer service & Best $$$ value
August 15, 2025
Previous review

Love this website! Customer service representatives are super helpful, speedy responses every time. Prices can't be beat. Highly recommend! A++++

Date of experience: August 5, 2025
Georgia
1 review
0 helpful votes
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Hasn't failed me yet
January 12, 2026
Updated review

Best prices for preventative meds. Never had a problem with shipping after all these years. When I needed customer service my needs were promptly addressed.

Date of experience: January 2, 2026

Reliable
September 12, 2025
Previous review

Never had problems, has always been the best price of anywhere and I think I maybe had an order issue one time that was immediately rectified. Been using these guys for years.

Date of experience: September 2, 2025
Connecticut
1 review
0 helpful votes
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Great savings, excellent service
January 11, 2026
Updated review

The prices are so much lower than through my veterinarian or local pharmacies or other online sites. The order arrived within the delivery window. I was given.

Date of experience: January 2, 2026

So far, so good!
March 15, 2025
Previous review

So far, so good!

Date of experience: March 5, 2025
Virginia
1 review
0 helpful votes
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Excellent Product
January 11, 2026
Updated review

I have a multi cat household. This product is very affordable. It works well. All of my cats get excellent checkup st the vet. Works as described.

Date of experience: January 1, 2026

Best Decision I've Ever Made
October 23, 2025
Previous review

I've been using your products for many years. The products are high quality at an affordable price.

Date of experience: October 13, 2025
Texas
1 review
0 helpful votes
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Amazing
January 11, 2026

I was hesitating at first since it was my first time ordering with this website, but it was a total success. My order arrived perfectly!

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Excellent products at Excellent prices
January 11, 2026
Updated review

All the same medications at a discounted price. I've been buying here for 10 years. ALWAYS 100% Satisfied. I've recommended Budget Pet Care to friends and family who are all 100% satisfied as well.

Date of experience: January 1, 2026

Easy shopping experience for products to keep our pets...
July 8, 2025
Previous review

Easy shopping experience for products to keep our pets healthy at a reasonable price.

Date of experience: June 28, 2025
Florida
1 review
0 helpful votes
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Sent the wrong thing
January 11, 2026

I ordered the Bravecto chew for 9-22lb. Dog. I received the liquid application instead. I hope I don't this time I ordered! I always order the chew tablet.

Date of experience: November 1, 2025
Texas
1 review
0 helpful votes
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You will be amazed with this sote! No prescriptions needed no BS and the prices are rock bottom especially if you can get a sale.

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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Frequent buyer
January 11, 2026

I've been purchased my flea meds from them for quite a few years I've never been disappointed. I highly recommend. They r the cheapest that I could find.

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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Trustworthy Site with great deals
January 10, 2026
Updated review

Been using this site for over 6 years now. Had one issue and customer service quickly responded and resolve the issue that wasn't even their fault. Definitely recommend this site. Pets have always been healthy and no issues with these medications.

Date of experience: December 31, 2025

Recommended to my family/friends
August 24, 2025
Previous review

Have been using this company for 5 years now. My pets have never gotten sick from the products. The customer service was awesome! Definitely will continue to buy from here and recommend!

Date of experience: August 14, 2025
North Carolina
1 review
0 helpful votes
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Best Value
January 10, 2026

For multiple dog house holds this is the best value, it beats by far the prices at tge vet or other US based sellers. I have been a costumer for many years, never ever had a problem. Product works great and reliably. No fleas or ticks on my German Shepherds, and I practice tracking in tall grass a lot! Dog mom of the Regional FH tracking champion 3 years in a row 👏

Date of experience: December 31, 2025
Wisconsin
1 review
0 helpful votes
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Clarification
January 10, 2026
Updated review

I placed an order earlier today and ended up being one order short of what I needed. The website clarified that I was making another order for the week and that is much appreciated.

Date of experience: December 31, 2025

The free gift claim indicated for every $129.00 spent...
January 10, 2026
Previous review

The free gift claim indicated for every $129.00 spent a free gift would be received; however, I was only allowed to choose 1 free gift and spent over $1000. 00. I believe I should have been allowed to choose more than one item.

Date of experience: December 31, 2025
New Mexico
1 review
0 helpful votes
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Always buy pet supplies here!
January 10, 2026

Prices are excellent, as is quality of the products. Shipping time has to be figured into the ordering process but once you get used to it, no problem.

Date of experience: December 31, 2025
Illinois
1 review
0 helpful votes
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Great price order early
January 10, 2026
Updated review

The prices are great but it does take a month to get the product so order early. Plus don't stock up too much you usually only get a year expiration date on there.

Date of experience: December 31, 2025

I have been using them for years and never had a problem...
January 17, 2025
Previous review

I have been using them for years and never had a problem with shipping, expiration or products.I live in Illinois so shipping does take about 3-4 weeks so I just order when you have 2 left! Order for my sisters too so no one forgets.

Date of experience: January 5, 2025
New Jersey
1 review
0 helpful votes
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Good prices!
January 10, 2026
Updated review

Very good prices and you can earn rewards. Also there are always discount codes,
They give freebies! Lovely place to shop and my dogs thank you! 🙏🏻

Date of experience: December 31, 2025

Good prices
December 8, 2025
Previous review

Always have good savings and high quality items for my dogs.

Date of experience: November 28, 2025
Florida
1 review
0 helpful votes
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Great service and great prices
January 10, 2026
Updated review

I have bought my dogs medicine through chewy or the vet but when I found this website it was perfect great shipping times and great prices, I haven't been able to find anywhere else like it!

Date of experience: December 31, 2025

Great service and great prices
October 2, 2025
Previous review

Sometimes its hard to be able to afford all the meds for my dog and you guys have really helped :)

Date of experience: July 31, 2025
North Carolina
1 review
0 helpful votes
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Love Budget PetCare
January 10, 2026
Updated review

I ordered the wrong size Seresto dog collar and would like to return it if possible. I have already made the correct size order with this order #*******

Date of experience: December 23, 2025

Love the service
July 19, 2025
Previous review

This is an excellent site for pet owners. The customer service is wonderful. You can actually speak with a representative who is happy to help

Date of experience: July 9, 2025
Georgia
1 review
0 helpful votes
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Great prices, dependable
January 10, 2026
Updated review

Best prices, dependable, good expiration date. I have ordered from budget pet care for past 4years…never an issue. Have encountered problems with Canada pet care. Delays in shipping and short expiration dates.
Highly recommend Budget Pet Care!

Date of experience: December 31, 2025

Website easy to use
March 7, 2025
Previous review

Website easy to use.

Date of experience: February 25, 2025