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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.
The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.
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We ordered the replacement parts and they came a few days later.
Fast and easy to order will definitely keep ordering stuff for my burrowmax bike definitely recommend it
Thanks for the quick response and the quick shipping! Much appreciated!
Hi, wondering why not estimate on time for shipping? If it's not coming for a week, I wonder if maybe we should just buy a similar part on Amazon that may work and not have a shipping cost but also tell us when it will come. Email didn't add any more info either. Any chance you could shoot me an email on estimated shipping date and arrival? Thanks!
Hi, wondering why not estimate on time for shipping? If it's not coming for a week, I wonder if maybe we should just buy a similar part on Amazon that may work and not have a shipping cost but also tell us when it will come. Email didn't add any more info either. Any chance you could shoot me an email on estimated shipping date and arrival? Thanks!
It was a great. I got our keys it two days and they fit perfectly
Website was easy to shop. Was so happy to find the part I needed for my son's bike. Product was perfect when it arrived with no damage. Very durable. Perfect fit on bike.
Coupon code didn't work. This is the 2nd TT350R I have purchased. I then did receive a phone call from Burromax. They were very helpful. I received a discount. My faith in this company has been restored. I recommend them highly!
Coupon code didn't work. This is the 2nd TT350R I have purchased.
Fast shipping, easy to use site part was exactly what we needed.
Shipping was fast for one of the bikes. The pre-order on the 750's are taking longer. Got the 750 in March still waiting for it to be shipped. Was told it'll take this long, customer service has been great!
Ordered 2 chains for 750 model. They shipped and arrived quickly, work great. Thanks.
Great I will buy again. Very swift service. Thank you so much for making my first experience a great one Burromax.
Bought my 2nd bike after having my other one and decided to upgrade after 3 years. Love the bikes and customer service is amazing
We are very happy with the Burromax as a starter bike for the kids. Both of them love the bikes and they are good quality. Customer service was really good, they answered all my questions and concerns. I would definitely recommend them
Easy to work with, bikes hold up great. My kid rides this bike alot and have very little issues. Battery holds up great too
The bike has lots of flat tires constantly changing tubes and it's grass, gravel and dirt terrain!
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Great customer service. Parts received timely. Good resources
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally