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BurromaxReviews 558

4.7

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
116
value
3
shipping
2
quality
8
This company responds to reviews on average within 14 days

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1,248 reviews

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Georgia
1 review
0 helpful votes
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Love them!
August 12, 2022

We ordered the replacement parts and they came a few days later.

Date of experience: August 12, 2022
Ohio
1 review
0 helpful votes
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Great company
August 11, 2022

User friendly site and great customer service. Fast shipping and

Date of experience: August 11, 2022
Massachusetts
1 review
0 helpful votes
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Fast and easy to order will definitely keep ordering stuff for my burrowmax bike definitely recommend it

Date of experience: August 6, 2022
Michigan
1 review
0 helpful votes
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5 days
August 5, 2022

My son broke his chain Friday and was riding again Wednesday afternoon

Date of experience: August 5, 2022
Tennessee
1 review
0 helpful votes
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Shipping
August 4, 2022
Updated review

Thanks for the quick response and the quick shipping! Much appreciated!

Hi, wondering why not estimate on time for shipping? If it's not coming for a week, I wonder if maybe we should just buy a similar part on Amazon that may work and not have a shipping cost but also tell us when it will come. Email didn't add any more info either. Any chance you could shoot me an email on estimated shipping date and arrival? Thanks!

Date of experience: August 4, 2022

Hi, wondering why not estimate on time for shipping?
September 2, 2022
Previous review

Hi, wondering why not estimate on time for shipping? If it's not coming for a week, I wonder if maybe we should just buy a similar part on Amazon that may work and not have a shipping cost but also tell us when it will come. Email didn't add any more info either. Any chance you could shoot me an email on estimated shipping date and arrival? Thanks!

Date of experience: August 3, 2022
Florida
1 review
0 helpful votes
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Fast and easy
July 28, 2022

It was a great. I got our keys it two days and they fit perfectly

Date of experience: July 28, 2022
Arizona
1 review
0 helpful votes
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Awesome Product
July 27, 2022

Website was easy to shop. Was so happy to find the part I needed for my son's bike. Product was perfect when it arrived with no damage. Very durable. Perfect fit on bike.

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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Resolved
July 26, 2022
Updated review

Coupon code didn't work. This is the 2nd TT350R I have purchased. I then did receive a phone call from Burromax. They were very helpful. I received a discount. My faith in this company has been restored. I recommend them highly!

Date of experience: July 26, 2022

Coupon code didn't work
August 21, 2022
Previous review

Coupon code didn't work. This is the 2nd TT350R I have purchased.

Date of experience: July 22, 2022
Michigan
1 review
0 helpful votes
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Boss
July 24, 2022

I love the quick shipping with our orders. And this is a demo for all our current and future customers!

Date of experience: July 24, 2022
Oklahoma
1 review
0 helpful votes
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Fast Shipping
July 23, 2022

Fast shipping, easy to use site part was exactly what we needed.

Date of experience: July 23, 2022
California
2 reviews
7 helpful votes
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Super fast shipping
July 11, 2022

Shipping was fast for one of the bikes. The pre-order on the 750's are taking longer. Got the 750 in March still waiting for it to be shipped. Was told it'll take this long, customer service has been great!

Date of experience: July 11, 2022
Idaho
1 review
0 helpful votes
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Ordered 2 chains for 750 model. They shipped and arrived quickly, work great. Thanks.

Date of experience: July 8, 2022
New York
1 review
0 helpful votes
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First time buyer
July 7, 2022

Great I will buy again. Very swift service. Thank you so much for making my first experience a great one Burromax.

Date of experience: July 7, 2022
Minnesota
1 review
0 helpful votes
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Love this company
July 7, 2022

Bought my 2nd bike after having my other one and decided to upgrade after 3 years. Love the bikes and customer service is amazing

Date of experience: July 7, 2022
New Mexico
1 review
0 helpful votes
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Great bike
July 5, 2022

We are very happy with the Burromax as a starter bike for the kids. Both of them love the bikes and they are good quality. Customer service was really good, they answered all my questions and concerns. I would definitely recommend them

Date of experience: July 5, 2022
Illinois
1 review
0 helpful votes
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Great bikes
July 5, 2022

Easy to work with, bikes hold up great. My kid rides this bike alot and have very little issues. Battery holds up great too

Date of experience: July 5, 2022
Texas
1 review
0 helpful votes
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Lots of flat tires!
July 2, 2022

The bike has lots of flat tires constantly changing tubes and it's grass, gravel and dirt terrain!

Date of experience: July 2, 2022
Illinois
1 review
0 helpful votes
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Pit Bike
July 2, 2022

Good, durable little bike. Granddaughter rides it everywhere.

Date of experience: July 2, 2022
Minnesota
1 review
0 helpful votes
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July 1, 2022

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Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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Burromax 350
June 29, 2022

Great customer service. Parts received timely. Good resources

Date of experience: June 29, 2022